Recommind Predicts 2008 Enterprise Search and eDiscovery Trends: Search Becomes the...

Recommind Predicts 2008 Enterprise Search and eDiscovery Trends: Search Becomes the Information Foundation of the Enterprise

2008 to See Continued Surge in eDiscovery and Enterprise Search
Markets as Companies Increasingly Leverage Sophisticated Search and
Categorization Solutions
SAN FRANCISCO--(Business Wire)--According to the enterprise search and eDiscovery technology
experts at Recommind, 2008 will be the year that enterprise search and
eDiscovery converge to become top areas of focus for enterprises
worldwide, creating substantial growth and evolution in the management
of electronic information.

Forecasting the year ahead, Recommind executives predict that:

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*T
1. Keyword-only search will go the way of the dinosaur
2. Enterprises will "go green" by embracing (data) recycling
3. "EDD trolls" will increasingly plague enterprises
4. Centralized, remote-access legal holds will spread like wildfire
5. "Folksonomies" will go corporate
6. "Good enough" search will no longer suffice
7. Enterprise applications and litigation support platforms will get
hitched
*T

"As notable cases such as Qualcomm v. Broadcom and AMD v. Intel
have shown, under the revised Federal Rules of Civil Procedure the
ramifications from eDiscovery mistakes can be far-reaching," said
Craig Carpenter, VP of eDiscovery Solutions and General Counsel for
Recommind. "The ability to sift through vast amounts of data quickly,
accurately and irrespective of keywords is critical. The good news is
that the same tools needed to address today's eDiscovery challenges --
especially sophisticated conceptual search and automatic
categorization -- are already available and are dramatically improving
information and expertise retrieval for knowledge workers. As a
result, Recommind predicts that the focus on enterprise search and
eDiscovery will accelerate throughout 2008, with enterprises
proactively seeking the legal and productivity benefits from search
and categorization information management tools."

Forecasting the year ahead in enterprise search and eDiscovery,
Recommind executives predict that:

-- Keyword-only search will go the way of the dinosaur.
Enterprise users will insist that their search technologies
work the way users work -- and will require accurate search
results without having to contort queries into something only
Boolean logic can understand or scroll through pages of
irrelevant results a la Google. A more sophisticated approach
to finding information using advanced algorithms will be a
necessity in eDiscovery as well as general search functions
within the enterprise.

-- Enterprises will "go green" by embracing (data) recycling.
Enterprises are beginning to realize that "saving everything"
is not a good approach because it is too expensive to manage,
creates far too much litigation exposure, and additionally,
electronic storage comes with a high energy price tag.
Enterprises will increasingly seek to preserve only what data
they absolutely need for legal, compliance or business
purposes, while having the rest subject to the corporate
retention policy (which they will enforce more and more
rigidly). Effectively recycling data requires both the ability
to categorize data automatically (to know what needs to be
kept), and a fast, replicable and accurate legal hold process
to ensure defensibility in court.

-- "EDD trolls" will increasingly plague enterprises. As rising
eDiscovery costs garner more and more attention, Recommind
predicts there will be an increase in frivolous lawsuits and
related out of court settlements. Unscrupulous opportunists
know that many large companies may be unprepared to meet the
eDiscovery requirements mandated by the revised FRCP, and/or
would rather settle out of court than incur the costs of
litigation, even for meritless suits. Similar to "patent
trolls" who use lawsuits to extort money from enterprise
victims, these EDD trolls will pose a serious and expensive
challenge to companies and enterprises. By implementing an
eDiscovery solution before litigation arises, companies and
their law firms will be able to respond quickly and
effectively with great confidence and can avoid arbitration
and expensive out-of-court settlements.

-- Centralized, remote-access legal holds will spread like
wildfire. Law firms and general counsels increasingly
recognize the need for centralized, "remote access" legal
holds, the ability to surgically identify, preserve and
collect ESI remotely -- without having to send people out to
image each custodian's laptop/desktop and entire drives, which
creates huge potential litigation exposure. Such centralized,
remote-access legal hold capability will make litigation holds
easier, more accurate, more efficient and far less expensive.

-- "Folksonomies" will go corporate. Enterprise users will
increasingly look to incorporate peer feedback and usage
habits to determine the relevancy of information.

-- "Good Enough" search will no longer suffice. Enterprise search
customers will increasingly realize that the only way they can
avoid drowning in data is to employ sophisticated, effective
search and categorization systems across and within their
businesses. With search occupying such a critical role in
enterprise networks, customers will demand that their search
technology be secure, scalable, customized, and deliver highly
relevant results, which are all requirements at which
"one-size-fits-all" search applications fail miserably. In
2008, enterprise customers will become increasingly leery of
using simplistic, insecure search systems for fear of
security/privacy breaches, among other shortcomings.

-- Enterprise applications and litigation support platforms will
get hitched. At the request of their customers, vendors will
increasingly seek to integrate their applications/platforms
with complementary and legacy platforms from other vendors
because no single technology provider has a complete,
end-to-end solution.

About Recommind

Recommind's enterprise search and categorization platform
automatically organizes, manages, and distributes large volumes of
information from multiple sources. With faster access to the right
information, organizations can save time, enhance the quality of work
product, increase the value of information assets, and improve
competitiveness and profits. Recommind customers include the
Australian Government, Bertelsmann, BMW, Cleary Gottlieb, Davies
Arnold Cooper, Lewis Silkin, Shearman & Sterling. Recommind is
headquartered in San Francisco and has offices in New York, Chicago,
Boston, Atlanta, London, and Bonn, Germany. For more information,
email info@recommind.com, or go to www.recommind.com.

Voce Communications for Recommind
Janet Martin, 415-848-2585
jmartin@vocecomm.com
or
For More Information
US: +1-415-394-7899
UK: +44 8707 347 232
DE: +49 2226 159 660
info@recommind.com

Copyright Business Wire 2008