SunGard Availability Services Provides Increased Availability for Managed Services...

SunGard Availability Services Provides Increased Availability for Managed
Services Customers
Customers Tap SunGard's Resilient Infrastructure to Help Achieve Greater Level
of Availability and Contingency Planning

WAYNE, Pa., Jan. 15 /PRNewswire/ -- SunGard Availability Services today
announced Restoration Services for Managed IT Services that provide customers
running full production of IT systems with even greater recoverability for
their critical systems and data.
In the Restoration Services for Managed IT Services program, SunGard works
with customers to put a plan and resources in place to restore production
services at a secondary SunGard site if needed. With this approach customers
achieve increased availability while avoiding the upfront capital associated
with developing this capability internally, which can help generate a major
cost savings.
Many companies have turned to the SunGard Managed IT Services portfolio to
maintain business-critical systems and applications, attracted by SunGard's IT
infrastructure, which includes a protocol-independent network, hardened
facilities, redundant power systems and end user facilities. SunGard Managed
IT Services help organizations free up IT staffs to focus on more strategic
projects and reduce the need for investing in additional, costly data center
space.
"The Restoration Services for Managed IT Services program demonstrates
SunGard's commitment to helping customers achieve the highest levels of
information availability," said Frank Lacomba, director of product management
for SunGard Availability Services. "With our track record of a 100 percent
recovery rate in addressing customer outages, SunGard is a proven partner in
providing a secure, available and redundant IT environment to support our
customers' systems and applications."
Central to the offering is the Managed Technology Plan -- a role-based
contingency plan that outlines technical dependencies, functional
responsibilities, and processes that will be followed during the test or live
restoration event. In addition, the offering provides customers with access
to secondary equipment at an alternate SunGard facility, set hours for testing
the plan, and SunGard support to restore systems and applications based on
customer requirements.
To learn more about SunGard's enhanced Restoration Services for Managed IT
Services offering, visit www.availability.sungard.com.
About SunGard Availability Services
SunGard Availability Services is the pioneer and leading provider of
information availability solutions, helping to ensure that more than 10,000
customers in North America and Europe have access to their business-critical
information systems. With nearly four million square feet of secure
facilities, SunGard offers a complete range of information availability
solutions that include managed IT, professional and business continuity
services. SunGard provides services to support an always-on production
environment, as well as over 30 technology platforms to support customers who
require a traditional 24-48 hour recovery time frame. SunGard also has
technology and systems management services for application and data center
outsourcing, as well as business continuity consulting services and planning
software. For more information about SunGard Availability Services, visit
www.availability.sungard.com or call 1-800-523-4970.
About SunGard
With annual revenue exceeding $4 billion, SunGard is a global leader in
software and processing solutions for financial services, higher education and
the public sector. SunGard also helps information-dependent enterprises of
all types to ensure the continuity of their business. SunGard serves more than
25,000 customers in more than 50 countries, including the world's 50 largest
financial services companies. Visit SunGard at www.sungard.com.
Trademark Information: SunGard and the SunGard logo are trademarks or
registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the
U.S. and other countries. All other trade names are trademarks or registered
trademarks of their respective holders.
SOURCE SunGard

Valeria Maltoni, Director, Marketing Communications of SunGard Availability
Services, +1-484-582-2441, valeria.maltoni@sungard.com