DALBAR Announces Its 2007 Service Award Winners in Financial Services

BOSTON--(Business Wire)--Today DALBAR released the 2007 winners of its annual Service
Awards. For more than a decade, DALBAR has conducted rigorous testing
of service delivery and, each year, identified those mutual fund,
broker/dealer, annuity, life insurance and retirement plan providers
that are able to deliver industry-leading service to their customers.

The winners of this year's award have emerged from an increasingly
competitive field and represent the service leaders within the
financial services industry committed to delivering the highest tier
of service to their customers.

A win in 2007 marks the sixteenth award for Putnam Investments and
the twelfth for The Hartford. Evergreen Investments and Seligman Funds
are industry service leaders with 10 consecutive years of award
winning experience.

BlackRock, Goldman Sachs, New York Life Bank and B/D Annuity Svc
Center and Transamerica Funds have also been consistent in providing
premier service by each earning the DALBAR Service Award for the
eighth time.

Other firms that achieved excellence in service include: 1st
Global, AEGON/Transamerica, AIG/SunAmerica, Ameriprise Financial
Services, Inc., AXA Equitable EQUI-VEST, Genworth Financial, The
Guardian Insurance & Annuity Company, Inc., The Individual Life
Division of the Hartford, The Hartford Mutual Funds, JPMorgan Funds,
Lord, Abbett & Co., New York Life Insurance, New York Life Investment
Management Service Company, Pacific Life, PLANCO, Primerica Financial
Services, Prudential Financial, RiverSource, RS Investments, Sun Life
Financial, and Transamerica Capital.

"The level of performance achieved by these companies sets
extremely high standards for competitors and in doing so improves the
service levels to customers across the industry as a whole," said
Csilla von Csiky, Managing Director at DALBAR.

The awards are based on systematic testing of customer service
throughout the year. DALBAR conducts thousands of tests to measure how
financial companies respond to the needs for service from their
customers. Companies that exceed a variety of industry benchmarks
after one year of testing earn the DALBAR Service Award.

The following table provides a list of all firms that were
recipients of DALBAR's 2007 Service Award for each category.

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*T
DALBAR 2007 Service Award Winners
Mutual Funds Annuities Life Insurance
BlackRock (8) AEGON/Transamerica (4) The Individual
Evergreen Investments AIG/SunAmerica (2) Life Division
(10) AXA Equitable of The
The Hartford Mutual EQUI-VEST (4) Hartford (7)
Funds (5) Genworth Financial (1)
JPMorgan Funds (7) The Guardian Insurance &
Lord, Abbett & Co. (5) Annuity Company, Inc. (7)
New York Life The Hartford Life (12)
Investment Management New York Life Bank and B/D
Service Company (7) Annuity Svc Center (8)
Primerica Financial New York Life Insurance (5)
Services (5) Putnam Investments (11)
Putnam Investments (16) Prudential Financial (7)
RS Investments (4) RiverSource (4)
Seligman Funds (11)
Transamerica Funds(8)

Retirement Plans Financial Intermediaries - Financial
Post-Sale Intermediaries
-
Pre-Sale
The Hartford (5) 1st Global (5) Evergreen
Ameriprise Financial Services, Investments
Inc.(1) (5)
BlackRock (7) Genworth
Evergreen Investments (3) Financial (2)
Genworth Financial (2) JPMorgan Funds
Goldman Sachs (8) (7)
The Individual Life Division PLANCO
of The Hartford (6) - Hartford
Pacific Life (5) Director (4)
Putnam Investments (11) - Hartford
RiverSource (3) Leaders (4)
Seligman Funds (8) - Hartford
Sun Life Financial (3) Mutual Funds
Transamerica Capital (5) (2)
Putnam
Investments
(11)
*T

NOTE: The numbers in parentheses represent the number of times the
organization has earned the Service Award.

In addition, DALBAR named the financial service institutions that
are Key Honors winners in 2007. Companies that meet industry
benchmarks after one year of testing earn DALBAR Key Honors. In 2007,
John Hancock Signature Services and The Equitable Accumulator were the
only two firms to achieve this distinction.

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*T
DALBAR 2007 Key Honors Winners
Mutual Funds Annuities
John Hancock Signature Services AXA Equitable Accumulator
*T

The Mutual Fund, Annuity, Life Insurance and Retirement Plan
categories represent service provided to consumers of these products.
The Financial Intermediary categories represent service provided to
professionals who advise investors.

DALBAR, Inc., the nation's leading financial services market
research and consulting firm, is committed to raising the standards of
excellence in the financial services industry. With offices in both
the US and Canada, DALBAR develops standards for, and provides
research, ratings, and rankings of intangible factors to the mutual
fund, broker/dealer, life insurance, property and casualty, and
managed account industries. They include investor behavior, customer
satisfaction, service quality, communications, Internet services, and
financial professional ratings.

DALBAR, Inc.
Kathleen Whalen, 617-723-6400
KWhalen@DALBAR.com

Copyright Business Wire 2008