Mapcom Announces the Newest M4 Solution for Telecommunications Providers

New M4 software designed to provide greater efficiency and improved workflow
to meet the needs of today's telecommunications industry.

RICHMOND, Va., Jan. 15 /PRNewswire/ -- Mapcom Systems, developers of the
M4 Solutions Software Suite, announces the availability of the latest release
in its line of geographical operations management software. The launch of M4
Solutions Version 7.5 includes enhanced fiber management tools, comprehensive
network equipment tracking, and improved dispatch management capabilities.
M4's enhanced fiber tools facilitate the design, implementation and
management of passive and active fiber-based networks. In Version 7.5, splice
reports have been expanded into color-coded splice diagrams which graphically
depict buffer tubes and fibers by color for easy-to-read splicing analysis and
restoration. New signal path tracking tools for fiber-to-the-home networks and
new functionality for tracing mid-span splices are also included.
In Version 7.5, Mapcom introduces its new Network Equipment Manager (NEM).
Combining the power of its former Central Office module with new Rackbuilder
technology, the NEM enables users to design, map, and manage their entire
inside plant operation. Typically used in conjunction with the M4 Data
Integration Engine linking the NEM to existing network monitoring and element
management applications, the NEM features new "report affected" tools which
graphically display which customers are affected by outages to specific pieces
of inside plant equipment.
"This ability to know immediately who is affected by outages and have
instant, geographically-based access to fiber cut locations and splicing
priorities will significantly reduce outage times and require fewer
escalations to higher-level technicians," adds Chuck Flournoy, Mapcom's Chief
Operating Officer.
Enhanced technician scheduling functions within the M4 Dispatch Manager
now enable dispatch personnel to see a full day view of each technician and
their appointments. This facilitates the process of maximizing load and
balance among available resources in order to enhance customer satisfaction
and operate more efficiently. In conjunction with a previously-announced
value-added reseller relationship with Fleet Management Solutions (FMS), which
integrates an Iridium-based satellite GPS tracking and communications system
into M4, the M4 Dispatch Manager is one of the most robust dispatch systems
available to telecommunications providers today.
"As telecommunications offerings and networks become more complicated, it
is vital to provide solutions that enable companies to take the information
they already have and make it more useful and more powerful," concluded
Flournoy. "The release of M4 Version 7.5 gives telecommunications providers
the ability to maximize their existing software investments while dramatically
increasing their utilization of the information warehoused throughout the
telecom organization."
About Mapcom Systems
Mapcom Systems is the developer of M4 Solutions -- a map-based
Geographical Operations System (GOS) software suite that allows
telecommunications providers to enhance their information flow by displaying
data in a geographic view. The open-system approach enables users to integrate
and correlate data from existing billing, accounting, GPS tracking and network
monitoring applications with a geographically-correct land base map of all
network elements in M4. Since 1971, Mapcom has developed one of the strongest
reputations in the industry working with independents, cooperatives, fiber
communities, and campus telecommunications providers of all sizes across North
America and the Caribbean. For more information, visit the Mapcom website at
www.mapcom.com.
SOURCE Mapcom Systems

Alissa Nadolski, Marketing Manager of Mapcom Systems, +1-804-743-1860, ext.
236, anadolski@mapcom.com