Chordiant Software Recognized as 2008 ``Company to Watch'' by CMP's Intelligent Enterprise

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Tue Jan 15, 2008 3:09pm EST

Receives Industry Recognition for ``Seeking a Broader
     Understanding of Customer Interactions at Every Touch Point''
CUPERTINO, Calif.--(Business Wire)--Chordiant Software, Inc. (NASDAQ:CHRD), the leading provider of
Customer Experience (Cx(TM)) software and services, today announced
that CMP's Intelligent Enterprise has named it one of six "Companies
to Watch" in the Enterprise Application category of its 2008 Editors'
Choice Awards. Chordiant Software was the only Customer Experience
vendor recognized and shared the category with eBay and NetSuite.

   "CRM was a start, but customer experience management seeks a
broader understanding of interactions at every touch point," explains
Doug Henschen, editor-in-chief of CMP's Intelligent Enterprise.
"Chordiant's decision management application lets companies analyze
data from many customer touch points, so they can understand outcomes
and apply rules to improve each interaction. The result is higher
customer satisfaction and loyalty." He added, "We look beyond sheer
size and technology breadth to consider vendors that are leading the
market in terms of innovation and market influence."

   Chordiant Software helps leading global brands with high-volume
customer service needs deliver tailored, profitable customer
interactions. These include companies in insurance/healthcare,
telecommunications and financial services markets, where managing
hundreds of thousands of customer accounts and multiple product lines
from numerous business units is critical.

   "We're thrilled CMP's Intelligent Enterprise recognized the fast
growing area of customer experience solutions and chose Chordiant as a
standout leader in this category," said Steven R. Springsteel,
chairman, president and CEO of Chordiant Software. "As our many
customers have discovered, with our innovative solutions they can now
deliver optimized offers, in real-time, that drive both customer
loyalty and profitability."

   A complete list of 2008 Editors' Choice Award winners can be
viewed at:
http://www.intelligententerprise.com/channels/performance_management/s
howArticle.jhtml?articleID=205207028 (Due to its length, this URL may
need to be copied/pasted into your Internet browser's address
field.  Remove the extra space if one exists.)

   About CMP's Intelligent Enterprise

   CMP's Intelligent Enterprise (www.intelligententerprise.com) is
the only Web site dedicated to helping organizations unlock and
deliver the strategic value of information so they can improve
business processes and drive excellence through operational
decision-making. Intelligent Enterprise's content offers a unique
focus on how to apply leading-edge technologies to sharpen such
business objectives as improving the customer experience, developing
smarter marketing campaigns, streamlining supply chains, detecting
high-risk or fraudulent activity and creating effective,
performance-driven enterprises. Intelligent Enterprise delivers expert
coverage and thought leadership through its Web site as well as
through Webinars, e-newsletters and more.

   About Chordiant Software, Inc.

   Chordiant helps leading global brands optimize and simplify their
complex customer-facing requirements, helping them deliver the best
possible customer experience. Unlike traditional business
applications, Chordiant Customer Experience (Cx) front-office
solutions blend multi-channel interaction management with predictive
desktop decisioning, enabling companies to capture, effectively
anticipate and respond to customer behavior in all channels, in
real-time. For global leaders in insurance/healthcare,
telecommunications and financial services, this deeper understanding
cultivates a lasting, one-to-one relationship that aligns the most
appropriate value proposition to each consumer. With Chordiant Cx
solutions, customer loyalty, operational productivity and
profitability reach new levels of return. For more information, visit
Chordiant at www.chordiant.com.

   Safe Harbor Statement

   This news release includes "forward-looking statements" that are
subject to risks, uncertainties and other factors that could cause
actual results or outcomes to differ materially from those
contemplated by the forward-looking statements. Forward-looking
statements in this release are generally identified by words, such as
"believes," "anticipates," "plans," "expects," "will," "would,"
"guidance," "projects" and similar expressions which are intended to
identify forward-looking statements. There are a number of important
factors that could cause the results of Chordiant to differ materially
from those indicated by these forward-looking statements. Other risks
relating to Chordiant's products are detailed under "Risk Factors" in
Chordiant's Annual Report on Form 10-K for the fiscal year ended
September 30, 2007, as filed with the Securities and Exchange
Commission. This filing is available on a Web site maintained by the
Securities and Exchange Commission at http://www.sec.gov. Chordiant
does not undertake an obligation to update forward-looking or other
statements in this release.

   Chordiant and the Chordiant logo are registered trademarks of
Chordiant Software, Inc. The Customer Experience Company and Cx are
trademarks of Chordiant Software, Inc. All other trademarks and
registered trademarks are the properties of their respective owners.

Eastwick Communications for Chordiant
Media Relations:
Jennifer Pettus, 650-480-4012
Chordiant@eastwick.com

Copyright Business Wire 2008
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