eTelecare Global Solutions Wins Coveted Industry Quality Award for the Sixth Time

SCOTTSDALE, Ariz.--(Business Wire)--eTelecare Global Solutions (NASDAQ:ETEL) (PSE:ETEL), a leading
provider of complex business process outsourcing (BPO) solutions,
announced that it has once again been selected a winner of the
Customer Inter@ction Solutions magazine Marketing Via Phone (MVP)
Quality award. The award is presented annually to companies that have
demonstrated the highest commitment to quality, excellence, and
customer service. This 2007 award is in the integrated inbound and
outbound business-to-consumer category.

"It is gratifying to once again be acknowledged as an industry
quality leader," said John Harris, eTelecare president and chief
executive officer. "Quality is at the center of everything we do at
eTelecare -- from our rigorous hiring processes and benchmarked call
monitoring to our enterprise-wide continuous improvement approach that
delivers measurable value for our clients."

"eTelecare has proven excellence in taking and improving quality
measures. They have impressed our editors at Customer Inter@ction
Solutions with their ability to build a feeling of community within
their company, while providing the best service they can give to their
clients," said Nadji Tehrani, Executive Group Publisher and
Editor-in-Chief of Customer Inter@ction Solutions.

As a result of eTelecare's commitment to BPO best practices, it is
one of the most honored delivery centers in the world and has won more
than 65 awards globally since 2000. The company's recent honors
include six 2007 "Top 50" awards from Customer Inter@ction Solutions,
2006 "Top Outsourcer" awards in eleven categories from
ContactCenterWorld.com and "Best of Show: Best Outsourcer" at the
International Call Center Management conference.

About eTelecare Global Solutions

Founded in 1999, eTelecare Global Solutions is a leading provider
of business process outsourcing (BPO) focusing on the complex, voice
and non-voice based segment of customer-care services. It provides a
range of services, including technical support, customer service,
sales, customer retention, chat and email from both onshore and
offshore locations. Services are provided from delivery centers in the
Philippines and in North America. Additional information is available
at www.etelecare.com.

Cautionary Note Regarding Forward-Looking Statements

This press release contains forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933 and Section 21E
of the Securities Exchange Act of 1934. Words such as "expects,"
"believes," "intends, "will," "estimates" and similar expressions
identify such forward-looking statements. These are statements that
relate to future events and include, but are not limited to,
statements related to expanding our service delivery capabilities.
Forward-looking statements are subject to risks and uncertainties that
could cause actual results to differ materially from those discussed
in these forward-looking statements. These risks and uncertainties
include, but are not limited to, our ability to manage growth, intense
competition in the industry including those factors which may affect
our cost advantage, wage increases, our ability to attract and retain
customer service associates and other highly skilled professionals,
client concentration, the underlying success of our clients and the
resulting impact of any adverse developments in our clients' business
including adverse litigation results as well as other risks detailed
from time to time in our SEC filings, including those described in the
"Risk Factors" section in our quarterly report on Form 10-Q filed with
the U.S. SEC on November 2, 2007. You can locate these filings on the
Investor Relations page of our website, at www.etelecare.com under the
About Us/Investor Relations link. Statements included in this release
are based upon information known to eTelecare as of the date of this
release, and eTelecare assumes no obligation to update information
contained in this press release.

eTelecare Global Solutions
North America
Mark Skoog, 480-707-5414
Philippines
Ruby Pauron, 63 917 533 1926

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