KXEN Improves Business, Delivers Satisfaction, Exceeds Expectations Users Say

PARIS & LONDON & SAN FRANCISCO--(Business Wire)--KXEN's next-generation data mining automation solutions improve
business performance, increase speed and efficiency, deliver
exceptional customer satisfaction and meet or exceed expectations for
the vast majority of users, according to the findings of a new survey
released today by the company.

The worldwide poll of customers saw an unprecedented 94.9% of
respondents say KXEN's technology improved their business overall,
98.5% cited increases in analytics speed and efficiency, 86% agreed
they were either greatly satisfied or very satisfied, and 84% stated
KXEN's solutions had either exceeded or fully met their expectations.
Underscoring KXEN's key role within respondees' organizations, more
than 90% declared it a strategic solution.

Customers taking part also gave high ratings to KXEN's ease of
installation, configuration and use, its user-friendly graphical
interface, the quality and reliability of its results and output,
together the speed of implementation for KXEN-based projects. At the
same time the company's after-sales support was rated well above
average in every one of seven different categories.

The results were welcomed by KXEN's founder and CEO Roger Haddad
who said they were a tribute to the development, implementation and
support skills of KXEN and its partner organizations around the world.

"This is a tremendous endorsement of our next-generation approach
to analytics. The satisfaction scores put even more distance between
KXEN and legacy, first generation analytics. It's a great start to
2008 for everyone in the company as we enter our tenth year of
operation. Furthermore, it shows that the KXEN philosophy of fast,
easy-to-use solutions that generate results everyone can understand is
absolutely the right one."

The survey drew participants from the US and Canada, mainland
Europe and the UK, China, Japan and Pakistan. Industries represented
included telecommunications, banking, financial services, retail, and
information services. Those taking part came from multiple disciplines
including marketing, sales, strategy management and IT. Applications
included in the findings were cross and up selling, churn and
retention, customer acquisition, customer knowledge and loyalty.

Find out more by visiting www.kxen.com.

About KXEN

KXEN, the data mining automation company, drives next generation
customer lifecycle analytics for enterprises looking to compete on
analytics. Unlike traditional data mining providers, KXEN offers
unmatched automation to integrate robust and accurate decision support
into core business processes. KXEN technology delivers large
improvements in customer acquisition, cross-sell, and retention
applications at more than 500 sites around the world. Founded in 1998,
KXEN has headquarters in San Francisco, California and Paris, France.
For more information, please visit www.kxen.com.

KXEN - North America
Michele Moussavi, +1 415-904-4165
michele.moussavi@kxen.com
or
KXEN - Europe
Caroline Guibert, +33 1 41 44 79 54
caroline.guibert@kxen.com

Copyright Business Wire 2008