AT&T U-verse Voice Debuts in Detroit

* Reuters is not responsible for the content in this press release.

Tue Jan 22, 2008 9:30am EST

Next-Generation Voice Service Offers Reliable Call Quality, Convenient
Integrated Features, Combined Billing

DETROIT, Jan. 22 /PRNewswire-FirstCall/ -- AT&T Inc. (NYSE: T) today
announced the availability of AT&T U-verse(SM) Voice, a next-generation
digital voice service delivered over the AT&T U-verse Internet Protocol (IP)
network. Detroit is the first area in the nation where AT&T U-verse Voice is
available.
    The company began a controlled launch in late December and has since
expanded the service's availability. The service will continue to expand to
more local customers and additional markets in 2008.
    AT&T U-verse Voice completes the company's IP triple play. With U-verse
Voice, U-verse customers receive all the benefits of having advanced video,
broadband, voice and wireless services from a single provider, and having
their services work together for a new level of integration, functionality and
convenience.
    AT&T U-verse Voice is a managed Voice over IP (VoIP) service that is
delivered over AT&T's fiber-rich network, unlike many cable and VoIP providers
that offer best-effort digital phone services over the public Internet. This
allows U-verse Voice customers to enjoy great sound quality and reliability,
as well as unmatched calling features that combine with customers' AT&T
U-verse TV, broadband and AT&T wireless services.
    U-verse TV customers can choose from two flexible U-verse Voice calling
plans:
    -- U-verse Voice Unlimited, which includes unlimited local and nationwide
       minutes to any location in the U.S., Canada or U.S. territories for $40
       a month.
    -- U-verse Voice 1000, which includes 1,000 Call Anywhere minutes to any
       location in the U.S. or U.S. territories for $30 a month.


    "The launch of AT&T U-verse Voice is the next step in our vision to bring
customers a complete set of IP services that work together seamlessly for
them," said Jennifer Jones, AT&T vice president and general manager for
Michigan. "U-verse Voice uses the power of IP to enhance the calling
experience. Customers will be able to do more with their phone service than
ever before and connect in more ways through all of their AT&T digital
services."
    AT&T U-verse Voice has advanced features that go beyond traditional phone
service and many competitors' offerings, including:
    -- An online management portal that gives users the option to easily and
       conveniently manage their call preferences, voicemails, contacts, call
       history and more from any PC, in addition to the ability to access
       voicemails and control call preferences from their home phone.
    -- U-verse Messaging, which combines AT&T wireless and U-verse Voice
       messages into a single voice mailbox that can be accessed from any
       phone line or PC. Customers can listen to, manage and forward voice
       mail from the online portal, much like an e-mail inbox.
    -- Call History, which is viewable online or on a customer's AT&T U-verse
       TV screen, with a list of the 500 most recent call records.
    -- Click to Call, which will connect a call to any number in a customer's
       Call History with one click of a mouse or the U-verse TV remote
       control.
    -- An online Address Book that is accessible from any PC and allows
       customers to Click to Call and to create and share contact groups or
       distribution lists for voice messages.
    -- Locate Me, a feature that allows incoming calls to ring up to four
       numbers at the same time so that a customer never misses an important
       call.
    -- And traditional calling features, such as Call Screening, Call
       Blocking, Do Not Disturb and privacy settings.


    Where available, U-verse Voice customers will have Enhanced 911 (E911)
service.
    A second phone line, which shares the primary line's calling plan, can be
added for $20 a month, and each plan features competitive international rates
with no recurring monthly charge. Professional installation is included for
new AT&T U-verse customers who order through Jan. 31, 2008.
    Customers who want additional information on AT&T U-verse can visit
http://uverse.att.com or http://www.att.com/uverse/voice.
    Note: This AT&T release and other news announcements are available as part
of an RSS feed at http://www.att.com/rss.
    About AT&T
    AT&T Inc. (NYSE: T) is a premier communications holding company. Its
subsidiaries and affiliates, AT&T operating companies, are the providers of
AT&T services in the United States and around the world. Among their offerings
are the world's most advanced IP-based business communications services and
the nation's leading wireless, high speed Internet access and voice services.
In domestic markets, AT&T is known for the directory publishing and
advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM
organizations, and the AT&T brand is licensed to innovators in such fields as
communications equipment. As part of its three-screen integration strategy,
AT&T is expanding its TV entertainment offerings. Additional information about
AT&T Inc. and the products and services provided by AT&T subsidiaries and
affiliates is available at http://www.att.com.
    (C) 2008 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T
logo and all other marks contained herein are trademarks of AT&T Intellectual
Property and/or AT&T affiliated companies. For more information and detailed
disclaimer information, please review this announcement in the AT&T newsroom
at http://www.att.com/newsroom.
    AT&T U-verse Voice: Available only with purchase of AT&T U-verse TV or, in
some areas, with purchase of AT&T Yahoo! High Speed Internet U-verse Enabled.
Prices subject to change. Residential customers only. Universal Service Fund
charge and state and federal taxes and surcharges apply. Installation charge
applies, unless waived as part of promotion. International calls billed at
additional per-minute rates; higher rates may apply for calls terminating on
mobile phones or other wireless devices. 911 service with AT&T U-verse Voice
operates differently from traditional, wireline 911 service. AT&T U-verse
Voice will not function during electrical power outage, unless you have
battery backup power for the Residential Gateway (Residential Gateway is
leased and is included in calling plan price) and, if applicable, battery
backup power for your Optical Network Terminal (equipment box generally
attached to outside of home). Residential Gateway must be returned to AT&T
within 21 days of termination of service or you will be charged the value of
the Residential Gateway. Service will function only in your home with
Residential Gateway configured as installed; service is not portable. May be
incompatible with monitored home alarms and medical monitoring systems. Visit
http://www.att.com/uverse/voice for more information on AT&T U-verse Voice
with Home Alarms; 911 Service with AT&T U-verse Voice; International Calling;
AT&T U-verse Voice and Residential Gateway with Battery Backup; and AT&T
U-verse with Optical Network Terminal Battery Backup. Acceptance of Terms of
Service and 911 Acknowledgement required. Credit and other restrictions apply.
Unlimited Plan: Includes unlimited calling within the U.S. and to Canada,
Puerto Rico, Guam, U.S. Virgin Islands, and Northern Marianas. 1000 Plan:
Includes 1000 minutes of calling within the U.S. and to Puerto Rico, Guam,
U.S. Virgin Islands, and Northern Mariana; 7 cents/minute thereafter. Minutes
are rounded up.
    AT&T U-verse Installation Offer: No charge for standard installation for
new AT&T U-verse customers who order prior to 2/1/08 and whose order includes
AT&T U-verse TV. $50 installation charge for existing U-verse TV customers who
order AT&T U-verse Voice and AT&T Yahoo! High Speed Internet U-verse Enabled
only. $95 installation charge for customers who order AT&T Yahoo! High Speed
Internet U-verse Enabled only (where standalone offer is available) or who
have existing AT&T U-verse TV and add new AT&T Voice service.
SOURCE  AT&T Inc.

Destiny Belknap Varghese of AT&T Inc., +1-214-665-1314, dvarghese@attnews.us
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.