Convergys Appoints William T. Higginbotham as Vice President and COO of its Accounts...

Convergys Appoints William T. Higginbotham as Vice President and COO of its Accounts Receivable Management Business

CINCINNATI & OLATHE, Kan.--(Business Wire)--Convergys Corporation (NYSE: CVG), the global leader in
relationship management, announces the appointment of William T.
Higginbotham to the position of Vice President Operations and Chief
Operating Officer, Accounts Receivable Management. In this leadership
role, Higginbotham will be responsible for the continued revenue
growth and profitability of Convergys' Accounts Receivable Management
business. He will report to Clint Streit, president of Customer
Management at Convergys.

"Our Accounts Receivable Management business uses leading-edge
technology, a highly trained onshore and offshore staff, and proven
processes to deliver collection services that maximize recoveries and
increase returns for our clients," said Streit. "With more than 27
years of experience in the collections and financial services
businesses, and with his leading role in bringing various business
acquisitions to successful completion, Bill's background is well
suited to meet our immediate needs and strategic plans for growth."

Higginbotham was most recently Group Operation Head of the global
unsecured collections division of Ocwen Financial where he was
responsible for increasing collection performance by over 300 percent
in the company's off shore collection operations. He was also
responsible for the successful acquisition effort of another
receivables management company while at Ocwen.

Previously, he was president and COO for AllianceOne Inc., where
he was instrumental in growing the company from a group of five small
collection agencies to the sixth largest provider of accounts
receivable services with more than $140 million in annual revenues and
2,000 employees. During that time, he also expanded the company's
global operations leveraging demand in the marketplace for onshore and
offshore outsourcing service options.

In addition, Higginbotham has also served in a series of key
positions with NCO Group Inc., directing call center and recovery
management profit centers. He also held senior credit services
positions with BancOhio National Bank and senior operations positions
with First North American National Bank, a wholly owned subsidiary of
Circuit City Stores, and CitiCorp Retail Services.

Higginbotham received his Master of Business Administration from
the University of Memphis.

EDITORS: A digital pic of Mr. Higginbotham is available.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in
relationship management. We provide solutions that drive more value
from the relationships our clients have with their customers and
employees. Convergys turns these everyday interactions into a source
of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise,
operational excellence, and innovative technologies has delivered
process improvement and actionable business insight to clients that
now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune
Most Admired Company for seven consecutive years. We have
approximately 75,000 employees in 84 customer contact centers and
other facilities in the United States, Canada, Latin America, Europe,
the Middle East, and Asia, and our global headquarters in Cincinnati,
Ohio. For more information, visit www.convergys.com

(Convergys and the Convergys logo are registered trademarks of
Convergys Corporation.)

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http://www.convergys.com/news_email.html

Convergys Corporation
Business and Financial Media - John Pratt
+1 513 723 3333 or john.pratt@convergys.com
or
Trade Media - Jeff Hazel
+1 513 723 7153 or jeff.hazel@convergys.com

Copyright Business Wire 2008