Netezza Wins Prestigious Omega NorthFace ScoreBoard Award(SM) for Customer Service...

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Mon Mar 31, 2008 8:45am EDT

Netezza Wins Prestigious Omega NorthFace ScoreBoard Award(SM) for Customer Service Excellence

    Data Warehouse Appliance Leader Recognized for Making Customer
                       Success Its Top Priority
FRAMINGHAM, Mass.--(Business Wire)--
Netezza Corporation (NYSE Arca: NZ), the global leader in data
warehouse and analytic appliances, today announced it is a recipient
of the NorthFace ScoreBoard Award(SM) from Omega Management Group
Corp., in recognition of its commitment to providing exemplary service
and consistently exceeding customer expectations. The NorthFace
ScoreBoard Awards are regarded as the industry's most objective
benchmark for recognizing customer service excellence based on its
customer-only voting criteria.

   Omega's methodology measures customer satisfaction and loyalty
levels for all clients, on a five-point scale, a minimum of twice
during the year in such categories as technical support, field
service, customer service and account management. NorthFace ScoreBoard
Award recipients are companies that, based on survey responses from
their own customers, achieved a 4.0 or above out of a possible 5.0.
Previous award winners include GE Healthcare, McKesson, Inc. and
Waters Corporation.

   Netezza's Commitment to Customer Success

   As the pioneer of the data warehouse appliance market, Netezza
ushered in a revolutionary new way to replace the clutter of
expensive, cumbersome, and power-hungry storage devices, servers and
databases with a single Netezza appliance that delivers 10 to 100
times the performance, simply, at half the cost and at a fraction of
the power of other approaches. In addition to delivering an innovative
approach to data warehousing, Netezza also strongly believes in being
a company that is easy to do business with.

   "Ensuring that our customers experience the full business benefits
of our appliance is our top priority," said Tricia Cotter, vice
president, Worldwide Customer Support & Manufacturing for Netezza.
"Some of the most established companies in the world have implemented
the Netezza data warehouse appliances and are discovering new and
exciting ways to analyze data and share information throughout their
organizations. We take our role in helping our customers be successful
very seriously, and are honored that they recognized our commitment
with this prestigious customer-driven award."

   "The NorthFace ScoreBoard Awards recognize organizations that not
only offer exemplary customer service, but that also center their
existence on a deep commitment to exceeding customer expectations,"
said John Alexander Maraganis, president & CEO of Omega. "In 2007,
more than 200 projects, many international in scope, were judged from
75 companies based in the U.S. and abroad. We are thrilled to
recognize Netezza among this year's customer service elite."

   Omega will formally present the award during ceremonies on May 15
at its SCORE Conference 2008, being held at the Boston World Trade
Center from May 13-15. For more information, visit
http://www.omegascoreboard.com.

   About Netezza Corporation

   Netezza (NYSE Arca: NZ) is the global leader in data warehouse and
analytic appliances that dramatically simplify high-performance
analytics for business users across the extended enterprise,
delivering significant competitive and operational advantage in
today's information-intensive marketplaces. The Netezza family of
streaming analytic(TM) appliances brings appliance simplicity to a
broad range of complex data warehouse and analytic challenges.
Customers who have realized the benefits of Netezza appliances include
Ahold, Amazon.com, CNET Networks, Debenhams, Department of Veterans
Affairs, Epsilon, Nationwide, Neiman Marcus, Orange UK, Premier, Inc.,
Ross Stores, Ryder System, Inc., The Carphone Warehouse, The
Sherwin-Williams Company and Virgin Media. Based in Framingham, Mass.,
Netezza has offices in Washington, DC, the United Kingdom and Asia
Pacific. For more information about Netezza, please visit
www.netezza.com.

   Netezza is a trademark of Netezza Corporation. Other names may be
        trademarks or service marks of their respective owners.

For Netezza Corporation
Dawn Sullivan or Ann McDonough, 781-684-0770
Netezza@schwartz-pr.com

Copyright Business Wire 2008
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