Envox PhoneLink Wins TMC's Unified Communications Magazine 2007 Product of the Year...

Envox PhoneLink Wins TMC's Unified Communications Magazine 2007 Product of the
Year Award
Advanced CTI functionality of Envox PhoneLink recognized for its unified
communications benefits

WESTBOROUGH, Mass., March 31 /PRNewswire/ -- Envox Worldwide, a leading
global provider of IP-based voice solutions, today announced that Envox
PhoneLink, the company's computer telephony integration (CTI) solution that
enables Salesforce customers to add screen pop and click-to-dial capabilities
to their contact centers, has been selected by Technology Marketing
Corporation's (TMC(R)) Unified Communications magazine as a 2007 Product of
the Year.
"Unified Communications magazine is pleased to bestow a Product of the
Year award on Envox PhoneLink for its demonstrated excellence in technological
advancement and application refinements. Envox Worldwide has demonstrated to
the editors of Unified Communications that with this product it has gone the
extra mile to help improve both the customer experience and the ROI for their
customers," said Rich Tehrani, TMC President and Group Editor-in-Chief of
Unified Communications.
Envox PhoneLink for AppExchange is a CTI application that allows service
and support organizations to leverage the data from their Salesforce.com CRM
solution in their outbound dialing initiatives and to help them resolve
customer issues more quickly. Envox PhoneLink significantly enhances the
efficiency and performance of service and support groups by providing agents
with click-to-dial and screen pop capabilities that can reduce call time and
help personalize customer service.
"Envox Worldwide customers know that Envox PhoneLink is the right choice
for organizations seeking to add CTI functionality to their Salesforce.com CRM
solution," said Leo Casey, president and CEO of Envox Worldwide. "Receiving
the Unified Communications Product of the Year award is a testament to our
ongoing development efforts, as well as our commitment to provide our
customers with the products they need to be successful."
For more information about Envox PhoneLink please visit:
http://www.envox.com/software/envox-phonelink.asp
About Unified Communications Magazine
With more than 160,000* qualified readers for its premier in July 2007,
Unified Communications is the first, only and primary resource where
professionals can turn to become educated about UC solutions. This publication
will quickly become the industry standard, the Bible of the industry if you
will, as the primary source for information on UC products and solutions.
Every issue of Unified Communications magazine features a comprehensive news
section; case studies of successful deployments and lessons learned;
interviews with leading hardware and software companies; and an 'industry'
section, featuring analysis of important mergers and acquisition, partnerships
and a Wall Street perspective on the unified communications market.
(*Circulation plus pass along readers.)
About TMC
Technology Marketing Corporation (TMC) is an integrated global media
company helping our clients build communities in print, online and in-person.
TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified
Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading
source of news and articles for the communications and technology industries.
Ranked in the top 7,500 most visited Web sites in the world by alexa.com*,
TMCnet serves as many as three million unique visitors each month. TMC is also
the first publisher to test new products in its own on-site laboratories, TMC
Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call
Center 2.0 Conference. (*alexa.com is an amazon.com company that ranks Web
sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated
with TMCnet.)
For more information about TMC, visit www.tmcnet.com.
About Envox Worldwide
Envox Worldwide is a leading global provider of IP-based voice self-
service and contact center solutions. The company's standards-based software
solutions dramatically reduce customer service costs, optimize contact center
performance, and improve customer satisfaction. More than 1.25 million ports
of Envox's hosted and premise-based IVR solutions have been deployed globally
and over one million contact center agents benefit from the intelligent
routing, screen pop and call monitoring functionality provided by Envox's
award-winning CTI software. Envox's development tools and software platforms
are also used to streamline enterprise-wide communications through unified
communications solutions and to generate new revenue streams for service
providers through multimedia carrier communications services. For more
information, visit www.envox.com.
For more information, contact:
Catherine Van Evans Darby Johnson
Envox Worldwide Beaupre & Co. Public Relations, Inc.
Tel: +1-508-871-7604 Tel: +1-603-559-5809
catherine.vanevans@envox.com djohnson@beaupre.com

SOURCE Envox Worldwide

Catherine Van Evans of Envox Worldwide, +1-508-871-7604,
catherine.vanevans@envox.com; or Darby Johnson of Beaupre & Co. Public
Relations, Inc., +1-603-559-5809, djohnson@beaupre.com, for Envox Worldwide