Pitney Bowes Customer Service Leaders to Speak at Field Service Conference April...

Pitney Bowes Customer Service Leaders to Speak at Field Service Conference April 7-10 in Tucson

STAMFORD, Conn.--(Business Wire)--
Pitney Bowes Inc. (NYSE: PBI) has two featured speakers at Field
Service 2008, April 7-10 in Tucson, Arizona. Ivin Smith, Vice
President Customer Service and Worldwide Technical Support, Document
Messaging Technologies and Rudy Chang, Vice President of Global Online
Solutions.

Ivin Smith will deliver a presentation titled "Service Support
Optimization - The Ten Golden Rules Revisited." The session, scheduled
for 11:35 am on Tuesday, April 8, explains how to leverage people,
processes and technology to maximize productivity and increase
customer satisfaction. Rudy Chang will cover "Enabling the
Transformation of the Call Center" during his presentation at 9:00 am
on Monday, April 7.

"Service excellence requires continuous improvement," said Smith.
"At Pitney Bowes Document Messaging Technologies we continually
measure our service performance and monitor customer feedback to
ensure the level of service we provide consistently exceeds
expectations. As a result, we have driven our customer satisfaction
and loyalty numbers to new heights."

Field Service 2008 is organized by Worldwide Business Research,
LLC and takes place at the Hotel La Paloma in Tucson.

About Pitney Bowes

Pitney Bowes is a mailstream technology company that helps
organizations manage the flow of information, mail, documents and
packages. Our 35,000 employees deliver technology, service and
innovation to more than two million customers worldwide. The company
was founded in 1920 and annual revenues now total $6.1 billion. More
information is available at www.pb.com.

Pitney Bowes Inc.
Carol Wallace, 203-351-6974
Carol.wallace@pb.com

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