Mortgage Alliance Canada Brokers Improve Mobility and Security with MyFax

Internet fax service helps protect client privacy while making
faxes more manageable.
OTTAWA--(Business Wire)--
On any given day, Mortgage Alliance Canada independent broker Mark
Herman and his underwriting partner Katie McDowell could be working
out of any one of four offices - or even a client location. This high
level of mobility would create a challenge for anyone to keep up with
their paperwork. But it's particularly difficult for mortgage brokers,
because much of the time-sensitive documentation they need to get
loans started and keep them moving is sent and received via fax.

It didn't take Herman long to realize that a traditional fax
machine tied to a single location presented too many barriers and
limitations for his team to work efficiently, so he began seeking
alternatives. After looking into several options, Herman landed on the
optimum solution - the MyFax Internet fax service.

"Between customers and lenders we receive 7,000 to 8,000 faxed
pages a year," Herman says. "Those documents could be needed at any of
our four offices. It was nearly impossible to keep track of everything
and make sure we had the right documentation in the right place at the
right time. The cost and time involved in copying and filing alone was
astronomical. And even then there was a good chance we'd have to drive
from one office to another to pick up some other document. It just
wasn't very practical."

MyFax breaks through time and convenience barriers by allowing
users to transmit documents via the Internet, making it possible for a
transaction to be completed remotely. MyFax also protects client
privacy, with confidential information going directly to an
individual's e-mail rather than sitting on a fax machine for a period
time where anyone walking by can view it.

"With more than one office and a lot of clients that prefer to do
work in-person, I'm always on the road and rarely around when a fax
comes through on the company fax machine," Mark Herman said. "Most of
the time the faxed information is time-sensitive and needs to be
reviewed before quickly being sent to the bank. That's difficult to do
unless you're near a fax machine all of the time. Since becoming a
MyFax user, not only has my company become more efficient, but we have
reduced the costs from having multiple fax machines, phones lines,
paper and toner. "

Being out of his primary office most of the time, Herman is able
to remotely access important faxes in real-time via his laptop e-mail.
He and his employees keep their laptops password protected so the
faxes coming through via email are kept secured.

"Not only do I have access to all of the incoming faxes while I am
on the road, but I have all previously received faxes at my fingertips
as well," Herman said. "With paper faxes, we would have to bring
dozens of sheets of paper in various files along with us. With
internet faxing, I save all of the faxes digitally to the proper
client folders on my laptop so they're there when I need them."

MyFax also simplifies long-term storage for Herman. Mortgage
brokers are required by law to save client files for five years. At
the volume levels the company receives, complying with the law would
require 10 banker's boxes each year. Since the MyFax documents are all
electronic, Herman can place each client's records on a single CD,
which saves space while making it easier to pull up old records if
needed.

"In today's mobile society, having important documentation tied to
a single physical location is impractical," said Joseph Nour, CEO of
Protus IP, the provider of MyFax internet faxing service. "MyFax
allows users to get the information they need while working the way
they need to work. It really brings faxing into the 21st century."

About Mortgage Alliance Canada

One of Profit Magazine's top 100 fastest growing companies in
2005, Mortgage

Alliance/MPH is Canada's largest independent mortgage brokerage
with a network of over 1600 mortgage professionals generating billions
of dollars in annual mortgage volumes. The company provides consumers
with choice, convenience and counsel from an unbiased professional
ensuring they get the RightMortgage(TM) for their individual needs.

About MyFax

MyFax is the fastest growing Internet fax service used by
individuals, small, medium and large businesses to send and receive
faxes using existing email accounts or the web. MyFax offers services
in North America and Europe, including the United Kingdom to
industries recognized among the fastest growing adopters of internet
fax including finance, insurance, real estate, healthcare,
transportation and government. More than 15,000 new customers
subscribe to MyFax each month. Additional information is available at
www.myfax.com and www.myfax.uk.com.

Protus IP Solutions Inc.
Sue Rutherford, 613-733-0000 x 519
srutherford@protus.com
or
Tech Image
Tracy Shryer, 847-279-0022 x230
tracy.shryer@techimage.com

Copyright Business Wire 2008