Research and Markets: Uses for Speech Are Becoming Diversified as the Voice User...

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Mon Mar 31, 2008 11:00am EDT 

Research and Markets: Uses for Speech Are Becoming Diversified as the Voice User Interface Becomes More Widely Accepted across Different Environments

DUBLIN, Ireland--(Business Wire)--
Research and Markets
(http://www.researchandmarkets.com/reports/c87256) has announced the
addition of "2008 Trends to Watch: Voice and Video Business Networks"
to their offering

   Technology markets are changing fast. This brief is essential
reading for you to identify and track the key forces shaping the
prospects for your business. In this piece, the analyst specializing
in voice and video business networks will outline the changes in your
market and explain which trends will have the biggest impact.

   Scope

   - An overview of key trends occurring in the voice business market
in 2008.

   - The recommendations to vendors competing in the enterprise,
service provider and mobile search voice business markets.

   Key reasons to purchase this title

   - Learn about the top trends in voice and video business in 2008.

   - Stay ahead of the pack and uncover new trends in network speech
recognition.

   Overview of Report

   OUR VIEW

   CATALYST

   SUMMARY

   ANALYSIS

   Voice-XML will displace proprietary IVR solutions in the
enterprise and service provider markets

   Outbound IVR will become a key enabler of proactive communications

   Increasing the value proposition of outbound IVR offerings through
verticalization

   Voice verification will make the transition from cool technology
to business solution

   Aligning vertical market needs with voice biometric capabilities

   Disruption will occur in the traditional directory assistance
space

   ACTIONS

   APPENDIX

   Definitions

   Contact centers

   Dual tone multi-frequency (DTMF)

   Interactive voice response (IVR)

   Open standards

   Voice-XML

   Methodology

   Further reading

   Ask the analyst

   Our consulting

   Disclaimer

   For more information visit
http://www.researchandmarkets.com/reports/c87256

   Source: Datamonitor

Research and Markets
Laura Wood
Senior Manager
Fax: +353 1 4100 980
press@researchandmarkets.com

Copyright Business Wire 2008
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