Vangent Wins GSA Contract Award for Multichannel Contact Center Service

ARLINGTON, VA, Mar 31 (MARKET WIRE) --
Vangent, Inc., a leading global provider of information management and
business process outsourcing solutions, today announced that it is one of nine
firms to receive a USA Contact Multichannel Contact Center Service (USA Contact)
contract from the General Services Administration (GSA). GSA estimates the value
of the indefinite delivery, indefinite quantity (IDIQ) contract portion of the
overall USA Contact program at $2.5 billion during a two-year base period,
with four two-year options.

Under the USA Contact contract, Vangent will provide highly sophisticated
and
responsive contact center services to citizens via multiple channels --
including phone, telecommunications devices for the deaf (TDD/TTY),
e-mail,postal mail, facsimile, the Internet, and other media as appropriate.
Importantly,
Vangent will also provide highly-reliable customer support services to address
critical agency and program communications requirements during national
emergency and
crisis situations, as well as for general queries.

USA Contact task requests enable Vangent to furnish the facilities,
personnel,
equipment, supplies, and services to meet individual task order requirements.
In addition to providing automated and manual customer support services, Vangent
will also perform the technical and management functions to plan, design,
implement,
operate, and manage contact center solutions.

The new contract award reflects Vangent's significant experience providing
service
center solutions for Federal agencies including Centers for Medicare &
Medicaid Services, the U.S. Departments of Defense, Education, Health and Human
Services, Justice and Labor, and the U.S. Office of Personnel Management.

"Federal agencies continue to focus on increasing the dialogue with their
broad
constituent base effectively and economically," said Mac Curtis, president and
CEO of Vangent, Inc. "Vangent has a strong track record providing government
agencies with highly responsive and informed communications across multiple
channels, and we look forward to expanding our contact center services for
agencies
through GSA's USA Contact."

About Vangent, Inc.

Vangent, Inc. is a global provider of consulting, systems integration, human
capital
management, and business process outsourcing services to the U.S. federal and
international governments, higher education institutions, and corporations.
Vangent's
6,100 employees support clients including the Centers for Medicare & Medicaid
Services, the U.S. Departments of Defense, Education, Health and Human Services,
Justice and Labor; and the U.S. Office of Personnel Management, as well as
Fortune 500 companies. Headquartered in Arlington, Virginia, the company has
offices
throughoutthe U.S. and in the U.K., Canada, Mexico, Venezuela, and Argentina.
For more
information, visit www.vangent.com.

Forward-Looking Statements

This press release contains forward-looking statements. Forward-looking
statements are
those that do not relate solely to historical fact. They include, but are not
limited to, any statement that may predict, forecast, indicate or imply future
results, performance, achievements or events. Words such as, but not limited to,
"believe," "expect," "anticipate," "estimate," "intend," "plan," "targets,"
"projects,"
"likely," "will," "would," "could" and similar expressions or phrases identify
forward-looking statements. All forward-looking statements involve risks and
uncertainties. The occurrence of the events described, and the achievement of
the expected results, depend on many events, some or all of which are not
predictable or within our control. In light of these risks and uncertainties,
expected results or other anticipated events or circumstances discussed in
this press release might not occur. We undertake no obligation, and specifically
decline any obligation, to publicly update or revise any forward-looking
statements, whether as a result of new information, future events or
otherwise.

Contacts:
Eileen Rivera
Vangent, Inc.
(703) 284-5674
Email Contact

Alex Wallace
O'Keeffe & Company, Inc.
(617) 960-3549
Email Contact

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