Mall Networks Receives 2008 CRM Excellence Award from Customer Interaction Solutions...
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Mall Networks Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine
Loyalty Shopping Solutions Singled Out for Helping Clients Improve
Customer Loyalty
LEXINGTON, Mass--(Business Wire)--
Mall Networks announced today that Technology Marketing
Corporation (TMC)'s Customer Interaction Solutions(R) magazine
(www.cismag.com) has named Mall Networks' Loyalty Shopping Suite as a
recipient of a 2008 CRM Excellence Award. Customer Interaction
Solutions has been the premier publication in the CRM, call center and
teleservices industries since 1982.
"We are thrilled that the Mall Networks Loyalty Shopping Suite was
selected by TMC Customer Interaction Solutions magazine as a recipient
of its 2008 CRM Excellence Award," said Marc Caltabiano, vice
president of marketing at Mall Networks. "It's an honor to be in the
company of other prestigious winners and get further validation of the
effectiveness of Mall Networks' solutions in providing an innovative
way for organizations to increase revenue and customer engagement
through multi-channel loyalty shopping."
"Mall Networks has demonstrated to the editors of Customer
Interaction Solutions that their products and services have
substantially improved the processes of their clients' businesses by
streamlining and facilitating the flow of information needed for
companies to retain their most precious asset...their customers," said
Nadji Tehrani, founder and chairman of TMC, publishers of Customer
Interaction Solutions.
Mall Networks has forged strategic relationships with the more
than 700 leading merchants in order to deliver a personalized,
compelling shopping experience for consumers that drive key loyalty
metrics such as engagement and spend. Customers may shop through Mall
Networks' multi-channel shopping solutions online, in-store, or
through catalogs and take advantage of special offers and earn rewards
every time they shop at leading merchants such as eBay, Expedia, Best
Buy, Staples, Apple, and Sears .
The Ninth Annual CRM Excellence Award winners have been chosen on
the basis of their product or service's ability to help extend and
expand the customer relationship to become all encompassing, covering
the entire enterprise and the entire lifetime of the customer. The CRM
Excellence Award is based on hard data: facts and numbers
demonstrating the improvements that the winner's product has made in a
client's business.
The CRM Excellence Award winners for 2008 can be found in the May
and June issues of Customer Interaction Solutions magazine.
About Mall Networks
Mall Networks is the leading provider of merchant-funded loyalty
shopping solutions that increase revenue, strengthen customer loyalty,
and improve member engagement for a range of industries including
financial services, card issuers, airline and hospitality, affinity
organizations and loyalty programs. Featuring an integrated network of
more than 700 world-class online and bricks-and-mortar merchants, Mall
Networks' multi-channel shopping solutions and flexible, on-demand
platform power personalized online and in-store shopping programs for
more than 30 million consumers. Industry leaders including JPMorgan
Chase, Upromise, Verizon, Shop.org, Spirit Airlines, Virgin, and
NASCAR rely on Mall Networks to build loyal, profitable customer
relationships. Mall Networks is headquartered in Lexington, Mass. For
more information, visit www.mallnetworks.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been
the voice of the call/contact center, CRM and teleservices industries.
CIS magazine has helped the industry germinate, grow, mature and
prosper, and has served as the leading publication in helping these
industries that have had such a positive impact on the world economy
to continue to thrive. Through a combination of outstanding and
cutting-edge original editorial, industry voices, in-depth lab reviews
and the recognition of the innovative leaders in management and
technology through our highly valued awards, Customer Interaction
Solutions strives to continue to be the publication that holds the
quality bar high for the industry. Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) is an integrated global
media company helping our clients build communities in print,
in-person and online. TMC publishes Customer Interaction Solutions,
INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet,
TMC's Web site, is the leading source of news and articles for the
communications and technology industries. According to Quantcast(1),
TMCnet reaches nearly one million U.S. unique visitors each month.
TMCnet serves as many as three million unique visitors globally each
month according to Webtrends. TMC is also the first publisher to test
new products in its own on-site laboratories, TMC Labs. In addition,
TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0
Conference. ((1)Quantcast is an independent Web site that monitors
U.S. Web traffic)
For more information about TMC, visit www.tmcnet.com.
Mall Networks Contact:
PalPR
Amy Paladino, 781-772-1005
amypal@comcast.net
or
TMC Contact:
TMC
Jan Pierret, 203-852-6800 ext. 228
jpierret@tmcnet.com
Copyright Business Wire 2008
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