Northwest Airlines Issues Travel Reaccommodation Options Due to Forecasted Weather...

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Thu Apr 10, 2008 3:12pm EDT

Northwest Airlines Issues Travel Reaccommodation Options Due to Forecasted Weather in Minnesota

     Customers traveling to, from, or through the state may rebook
                 without service charge to avoid storm
EAGAN, Minn.--(Business Wire)--
Due to the forecast for severe weather conditions throughout the
portions of the Upper Midwest, Northwest Airlines has issued temporary
travel reaccommodation options for customers scheduled to travel
Thursday, April 10 or Friday, April 11, 2008. The temporary
reaccommodation options allow customers to travel earlier or later
than originally scheduled without penalty.

   Customers with confirmed tickets for travel on Thursday, April 10
or Friday, April 11, and traveling to, from or through the state of
Minnesota, may reschedule their travel through April 25, 2008, without
incurring a service charge.

   Northwest Airlines has also issued an embargo for Unaccompanied
Minors, Unaccompanied Adults with Disabilities and pets for all
flights connecting through or landing at the Minneapolis/St. Paul
International Airport after 3 p.m. Thursday, April 10, 2008.

   Rebook online at nwa.com

   Northwest customers who desire to change their travel plans in
accordance with the temporary reaccommodation guidelines can quickly
and easily rebook travel online at nwa.com using the Manage My
Reservations feature.

   Customers with Personal Data Assistants (PDAs) and web-based cell
phones can also easily rebook travel via nwa.com or mobile.nwa.com.

   In addition to rebooking at nwa.com, customers can also contact
Northwest Reservations at 1-800-225-2525 for assistance.

   Monitor status of flight at nwa.com

   Northwest is also urging customers to check the status of their
flights before departing for the airport. In addition to Northwest's
toll-free automated flight information line at 1-800-441-1818,
customers are advised to monitor the status of their flight online at
www.nwa.com.

   My NWA Info Option

   Through nwa.com, customers can also take advantage of the
airline's convenient "My NWA Info" flight status notification options,
which proactively contact customers via telephone or email with the
most current flight information. Northwest is encouraging customers to
sign up for "My NWA Info" service and provide Northwest with the
appropriate contact information.

   Northwest Airlines is one of the world's largest airlines with
hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam,
and approximately 1,400 daily departures. Northwest is a member of
SkyTeam, an airline alliance that offers customers one of the world's
most extensive global networks. Northwest and its travel partners
serve more than 1,000 cities in excess of 160 countries on six
continents.

Northwest Airlines
Northwest Media Relations, 612-726-2331
www.nwa.com

Copyright Business Wire 2008
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