E*TRADE FINANCIAL Corporation Announces First Quarter Results and Progress of 2008...

* Reuters is not responsible for the content in this press release.

Thu Apr 17, 2008 4:05pm EDT

E*TRADE FINANCIAL Corporation Announces First Quarter Results and Progress of 2008 Turnaround Plan

   First Quarter Results

   --  Total Net Revenue of $316 million, including $234 million in
        Provision for Loan Losses

   --  Net Loss of $91.2 million, or $0.20 per share

   --  Total Customer Cash and Deposits of $35 billion

   --  Total Customer Assets of $168 billion

   --  Total Daily Average Revenue Trades (DARTs) of 191,000

   2008 Turnaround Plan Progress

   Customer Metrics

   --  Opened 305,000 gross new accounts, up 10 percent quarter over
        quarter

   --  Produced 62,000 net new accounts, up from 7,000 in the prior
        quarter

   --  Ended the quarter with a record 4.8 million total customer
        accounts

   --  Increased customer cash and deposit balances for the fourth
        consecutive month

   --  Stabilized customer asset flows and generated net inflows of
        $300 million

   Financial Progress

   --  Increased excess Bank risk-based capital (excess to the
        regulatory minimum well-capitalized threshold) to
        approximately $695 million, up $260 million quarter over
        quarter

   --  Improved Bank tier-1 and risk-based capital ratios to 6.8
        percent and 12.4 percent, respectively

   --  Ended the quarter with $10.7 billion in excess FHLB borrowing
        capacity

   --  Completed $69 million in non-core asset sales

   --  Reduced holding company debt by $60 million, including $25
        million in debt-for-equity swaps
NEW YORK--(Business Wire)--
E*TRADE FINANCIAL Corporation (NASDAQ: ETFC) today announced
results for its first quarter ended March 31, 2008, reporting a net
loss of $91.2 million, or $0.20 per share, compared to a net loss of
$1.7 billion, or $3.98 per share, in the prior quarter and net income
of $169.4 million, or $0.39 per share a year ago.

   The first quarter results included various noteworthy items
related to actions taken in conjunction with the execution of the
Company's Turnaround Plan and credit market-related losses. The
combination of these items on a net basis negatively impacted the
first quarter by approximately $35 million, or $0.05 per share, as
described below:

   --  Provision expense of $234 million included an additional $9
        million associated with a change in the timing of foreclosure
        and bankruptcy-related charge-offs

   --  Loss on loans and securities, net, of $9 million included $27
        million of impairments on AAA-rated and AA-rated
        collateralized mortgage obligations

   --  Compensation and benefits of $129 million included $12 million
        in severance related expenses

   --  Facility restructuring and other exit activities were $10.5
        million

   --  Other expense of $17.5 million included a $24 million gain on
        the sale of corporate aviation-related assets

   First quarter customer engagement trends showed further
improvement over the prior quarter, demonstrating progress of the
Company's Turnaround Plan. "While we entered January with some
disruption to our customer base due to last year's challenges, we
exited the quarter with increased stability and the beginnings of a
return to growth," said Donald H. Layton, Chairman and Chief Executive
Officer, E*TRADE FINANCIAL Corporation. "The growth in new customer
relationships, even during a difficult environment, speaks to the
continued strength and appeal of the E*TRADE brand."

   --  Net new customers increased 60,000 in the quarter, the largest
        increase since the fourth quarter of 2005.

   --  Total customer accounts grew 62,000 quarter over quarter to a
        record 4.8 million.

   --  Total Daily Average Revenue Trades declined 11 percent quarter
        over quarter, but increased 12 percent over the year ago
        period, reflecting market conditions as well as the residual
        impact of the fourth-quarter disruption.

   --  Total customer assets declined 11 percent quarter over
        quarter, along with weakness in the overall market; however,
        the Company did generate net new customer assets of $300
        million - marking a return to growth.

   Although the credit environment remained challenging in the first
quarter, long-term loan performance trends remained within the range
of management's previous expectations. "I am pleased to report that
our home equity portfolio - which is the largest source of potential
losses - is performing broadly in line with expectations. We are
therefore affirming our three-year cumulative loss forecast of $1
billion to $1.5 billion," continued Mr. Layton. "Although the
performance of our one- to four-family portfolio is somewhat outside
of our anticipated range, the expected losses in dollar terms are
comparatively low given our position in the underlying collateral."

   The primary performance trends for each loan portfolio included:

   Home Equity

   --  Total delinquent loans increased $41 million, 65 percent below
        the increase in the prior quarter. In addition, special
        mention loans (30-89 days delinquent) declined $14 million
        quarter over quarter, and have shown an absolute decline in
        two of the last three months.

   --  Net charge-offs totaled $149.4 million, including $21.7
        million related to the change in charge-off policy associated
        with a change in the timing of foreclosure and
        bankruptcy-related charge-offs.

   One- to Four-Family

   --  Total delinquent loans increased $177 million quarter over
        quarter to $655 million.

   --  Net charge-offs totaled $14.6 million, including $8.3 million
        related to the change in charge-off policy associated with a
        change in the timing of foreclosure and bankruptcy-related
        charge-offs.

   Consumer

   --  Total delinquent loans decreased $2 million quarter over
        quarter to $30 million. In addition, special mention loans and
        non-performing loans each declined by $1 million.

   --  Net charge-offs totaled $12 million.

   Total allowance for loan losses increased to $566 million, as
provision exceeded charge-offs by $58 million during the quarter. The
Company increased its allowance for loan losses in all three
categories of its loan portfolio.

   The Company continued to make significant progress during the
quarter to reduce risk and strengthen its balance sheet - efforts
consistent with its previously announced plan. The plan to reduce risk
includes shrinking the Bank balance sheet (down $3.5 billion in the
quarter); reducing wholesale funding sources, including stock loan,
(down $5 billion in the quarter); and lowering exposure to undrawn
home equity lines (down $700 million in the quarter). The Company is
taking action that will reduce undrawn home equity lines by an
additional approximately $1.2 billion by the end of April.

   The plan to strengthen the balance sheet consists of the following
two components: increasing excess capital levels at the Bank and
reducing holding company debt. In the first quarter, excess risk-based
Bank capital increased from $435 million last quarter to approximately
$695 million at quarter end. Consistent with its previously stated
plan, the Company continues to expect excess capital at the Bank to
approach $1 billion by the end of 2008. Management also expects to
reduce holding company debt by at least $700 million this year through
a combination of debt-for-equity exchanges and the conversion of its
mandatory convertible notes in November. In addition, planned non-core
asset sales, which are currently being implemented, are estimated to
generate proceeds of over $500 million in 2008.

   Management has also revised its view of the economic and market
outlook since the fourth quarter earnings call in January, and assumes
the now-consensus view that the U.S. has entered into a modest
recession. As a result, the Company is announcing that it will
undertake additional restructuring activities this year to further
reduce operating expenses.

   "We are clearly facing a cyclical downturn in the economy and
markets, and because we will be a simpler company after the
disposition of certain non-core assets, we need to reduce our overall
expense base," stated Mr. Layton. "Our revised expense reduction
program is designed to lower annual run-rate compensation-related
expenses by 10 percent, approximately $50 million per year. We expect
the majority of the plan to be implemented by the end of the second
quarter."

   Historical monthly metrics from January 2003 to March 2008 can be
found on the E*TRADE FINANCIAL Investor Relations site at
https://investor.etrade.com.

   The Company will host a conference call to discuss its first
quarter results beginning at 5:00 p.m. (EST) today. The conference
call will be available to domestic participants by dialing (800)
683-1525 and (973) 872-3197 for international participants. The
conference ID number is 42066498. A live audio webcast of this
conference call will also be accessible at
https://investor.etrade.com.

   About E*TRADE FINANCIAL

   The E*TRADE FINANCIAL family of companies provides financial
services including trading, investing, banking and lending for retail
and institutional customers. Securities products and services are
offered by E*TRADE Securities LLC (Member FINRA/SIPC). Bank and
lending products and services are offered by E*TRADE Bank, a Federal
savings bank, Member FDIC, or its subsidiaries.

   Important Notice

   E*TRADE FINANCIAL, E*TRADE and the E*TRADE logo are trademarks or
registered trademarks of E*TRADE FINANCIAL Corporation. The statements
contained in this news release that are forward-looking are based on
current expectations that are subject to a number of uncertainties and
risks, and actual results may differ materially. The uncertainties and
risks include, but are not limited to, changes in market activity,
anticipated increases in the rate of new customer acquisition, the
conversion of new visitors to the site to customers, the activity of
customers and assets held at the institution, seasonality, macro
trends of the economy in general and the residential real estate
market, instability in the consumer credit markets and credit trends,
rising mortgage interest rates, tighter mortgage lending guidelines
across the industry, increased mortgage loan delinquency and default
rates, portfolio growth, portfolio seasoning and resolution through
collections, sales or charge-offs, the development and enhancement of
products and services, competitive pressures (including price
competition), system failures, economic and political conditions,
changes in consumer behavior and the introduction of competing
products having technological and/or other advantages. Further
information about these risks and uncertainties can be found in the
information included in the annual reports previously filed by E*TRADE
FINANCIAL Corporation with the SEC on Form 10-K (including information
under the caption "Risk Factors") and quarterly reports on Form 10-Q.

   (C) 2008 E*TRADE FINANCIAL Corporation. All rights reserved.

   Financial Statements

            E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

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               Consolidated Statement of Income (Loss)
               (In thousands, except per share amounts)
                             (Unaudited)


                                            Three Months Ended
                                    ----------------------------------
                                    March 31,  December 31, March 31,
                                       2008        2007        2007
                                    ---------- ------------ ----------
Revenue:
 Operating interest income          $ 710,737  $   882,308  $ 829,795
 Operating interest expense          (377,966)    (496,035)  (439,209)
                                    ---------- ------------ ----------
  Net operating interest income       332,771      386,273    390,586
 Provision for loan losses           (233,871)    (402,311)   (21,186)
                                    ---------- ------------ ----------
  Net operating interest income
   (expense) after provision for
   loan losses                         98,900      (16,038)   369,400
                                    ---------- ------------ ----------
 Commission                           129,764      176,946    158,993
 Fees and service charges              62,612       68,329     59,498
 Principal transactions                20,495       24,490     30,082
 Gain (loss) on loans and
  securities, net                      (9,145)  (2,275,682)    17,375
 Other revenue                         13,610       14,009      9,650
                                    ---------- ------------ ----------
  Total non-interest income
   (expense)                          217,336   (1,991,908)   275,598
                                    ---------- ------------ ----------
  Total net revenue                   316,236   (2,007,946)   644,998
                                    ---------- ------------ ----------
Expense excluding interest:
 Compensation and benefits            128,777      105,068    123,782
 Clearing and servicing                48,579       65,931     67,252
 Advertising and market development    60,472       41,535     45,592
 Communications                        27,439       28,024     26,156
 Professional services                 24,347       35,530     24,985
 Depreciation and amortization         22,071       23,708     19,383
 Occupancy and equipment               22,003       23,942     23,579
 Amortization of other intangibles     10,910        9,532     10,268
 Impairment of goodwill                     -      101,208          -
 Facility restructuring and other
  exit activities                      10,492       28,122        733
 Other                                 17,523       56,644     32,675
                                    ---------- ------------ ----------
  Total expense excluding interest    372,613      519,244    374,405
                                    ---------- ------------ ----------
Income (loss) before other income
 (expense) and income taxes           (56,377)  (2,527,190)   270,593
Other income (expense):
 Corporate interest income              2,426        2,031      1,705
 Corporate interest expense           (95,241)     (59,460)   (37,791)
 Gain (loss) on sales of
  investments, net                        502       (1,025)    19,756
 Loss on early extinguishment of
  debt                                 (2,851)         (13)         -
 Equity in income of investments
  and venture funds                     4,699        1,151      8,095
                                    ---------- ------------ ----------
  Total other income (expense)        (90,465)     (57,316)    (8,235)
                                    ---------- ------------ ----------
Income (loss) before income taxes    (146,842)  (2,584,506)   262,358
Income tax expense (benefit)          (55,649)    (872,661)    92,948
                                    ---------- ------------ ----------
Net income (loss)                   $ (91,193) $(1,711,845) $ 169,410
                                    ========== ============ ==========

Basic earnings (loss) per share     $   (0.20) $     (3.98) $    0.40
Diluted earnings (loss) per share   $   (0.20) $     (3.98) $    0.39
Shares used in computation of per
 share data:
  Basic                               460,857      429,670    423,786
  Diluted (1)                         460,857      429,670    437,535
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            E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

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                      Consolidated Balance Sheet
                 (In thousands, except share amounts)
                             (Unaudited)


                                              March 31,   December 31,
                                                 2008         2007
                                             ------------ ------------
                  ASSETS
Cash and equivalents                         $ 3,061,987  $ 1,778,244
Cash and investments required to be
 segregated under Federal or other
 regulations                                     427,918      334,831
Trading securities                               422,941      130,018
Available-for-sale mortgage-backed and
 investment securities                         8,402,077   11,255,048
Loans held-for-sale                               19,327      100,539
Margin receivables                             6,655,659    7,179,175
Loans receivable, net                         28,424,838   30,038,843
Investment in Federal Home Loan Bank stock       241,392      338,585
Property and equipment, net                      324,940      355,433
Goodwill                                       1,950,682    1,933,368
Other intangibles, net                           419,105      430,007
Other assets                                   2,846,084    2,971,846
                                             ------------ ------------
  Total assets                               $53,196,950  $56,845,937
                                             ============ ============

    LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
Deposits                                     $27,467,227  $25,884,755
Securities sold under agreements to
 repurchase                                    7,109,716    8,932,693
Customer payables                              5,413,283    5,514,675
Other borrowings                               5,242,921    7,446,504
Corporate debt                                 3,156,699    3,022,698
Accounts payable, accrued and other
 liabilities                                   2,091,765    3,215,547
                                             ------------ ------------
  Total liabilities                           50,481,611   54,016,872
                                             ------------ ------------

Shareholders' equity:

Common stock, $0.01 par value, shares
 authorized: 600,000,000; shares issued and
 outstanding: 468,335,796 at March 31, 2008
 and 460,897,875 at December 31, 2007              4,683        4,609
Additional paid-in-capital                     3,507,223    3,463,220
Accumulated deficit                             (425,170)    (247,368)
Accumulated other comprehensive loss            (371,397)    (391,396)
                                             ------------ ------------
  Total shareholders' equity                   2,715,339    2,829,065
                                             ------------ ------------
  Total liabilities and shareholders' equity $53,196,950  $56,845,937
                                             ============ ============
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SEGMENT REPORTING
                           Three Months Ended March 31, 2008
                 -----------------------------------------------------
                   Retail   Institutional Eliminations(2)    Total
                 ---------- ------------- --------------- ------------
Revenue:                            (In thousands)
  Operating
   interest
   income        $ 427,323  $    590,856  $     (307,442) $   710,737
  Operating
   interest
   expense        (214,336)     (471,072)        307,442     (377,966)
                 ---------- ------------- --------------- ------------
   Net operating
    interest
    income         212,987       119,784               -      332,771
  Provision for
   loan losses           -      (233,871)              -     (233,871)
                 ---------- ------------- --------------- ------------
   Net operating
    interest
    income
    (expense)
    after
    provision
    for loan
    losses         212,987      (114,087)              -       98,900
                 ---------- ------------- --------------- ------------
  Commission       128,388         1,376               -      129,764
  Fees and
   service
   charges          59,213         5,324          (1,925)      62,612
  Principal
   transactions          -        20,495               -       20,495
  Gain (loss) on
   loans and
   securities,
   net               1,069       (10,214)              -       (9,145)
  Other revenue      9,683         3,943             (16)      13,610
                 ---------- ------------- --------------- ------------
   Total non-
    interest
    income         198,353        20,924          (1,941)     217,336
                 ---------- ------------- --------------- ------------
   Total net
    revenue        411,340       (93,163)         (1,941)     316,236
                 ---------- ------------- --------------- ------------
 Expense
  excluding
  interest:
  Compensation
   and benefits     88,865        39,912               -      128,777
  Clearing and
   servicing        20,149        30,371          (1,941)      48,579
  Advertising
   and market
   development      60,445            27               -       60,472
  Communications    25,201         2,238               -       27,439
  Professional
   services         15,398         8,949               -       24,347
  Depreciation
   and
   amortization     17,222         4,849               -       22,071
  Occupancy and
   equipment        20,713         1,290               -       22,003
  Amortization
   of other
   intangibles       8,777         2,133               -       10,910
  Facility
   restructuring
   and other
   exit
   activities          108        10,384               -       10,492
  Other             28,968       (11,445)              -       17,523
                 ---------- ------------- --------------- ------------
   Total expense
    excluding
    interest       285,846        88,708          (1,941)     372,613
                 ---------- ------------- --------------- ------------
Segment income
 (loss)          $ 125,494  $   (181,871) $            -  $   (56,377)
                 ========== ============= =============== ============


                         Three Months Ended December 31, 2007
                 -----------------------------------------------------
                   Retail   Institutional Eliminations(2)    Total
                 ---------- ------------- --------------- ------------
Revenue:                            (In thousands)
  Operating
   interest
   income        $ 511,671  $    723,092  $     (352,455) $   882,308
  Operating
   interest
   expense        (261,845)     (586,645)        352,455     (496,035)
                 ---------- ------------- --------------- ------------
   Net operating
    interest
    income         249,826       136,447               -      386,273
  Provision for
   loan losses           -      (402,311)              -     (402,311)
                 ---------- ------------- --------------- ------------
   Net operating
    interest
    income
    (expense)
    after
    provision
    for loan
    losses         249,826      (265,864)              -      (16,038)
                 ---------- ------------- --------------- ------------
  Commission       152,449        24,497               -      176,946
  Fees and
   service
   charges          66,680         4,160          (2,511)      68,329
  Principal
   transactions          -        24,490               -       24,490
  Loss on loans
   and
   securities,
   net              (2,801)   (2,272,881)              -   (2,275,682)
  Other revenue      9,977         4,136            (104)      14,009
                 ---------- ------------- --------------- ------------
   Total non-
    interest
    income
    (expense)      226,305    (2,215,598)         (2,615)  (1,991,908)
                 ---------- ------------- --------------- ------------
   Total net
    revenue        476,131    (2,481,462)         (2,615)  (2,007,946)
                 ---------- ------------- --------------- ------------
 Expense
  excluding
  interest:
  Compensation
   and benefits     74,757        30,311               -      105,068
  Clearing and
   servicing        23,706        44,840          (2,615)      65,931
  Advertising
   and market
   development      41,490            45               -       41,535
  Communications    24,549         3,475               -       28,024
  Professional
   services         23,524        12,006               -       35,530
  Depreciation
   and
   amortization     17,895         5,813               -       23,708
  Occupancy and
   equipment        22,794         1,148               -       23,942
  Amortization
   of other
   intangibles       9,372           160               -        9,532
  Impairment of
   goodwill              -       101,208               -      101,208
  Facility
   restructuring
   and other
   exit
   activities       10,462        17,660               -       28,122
  Other             38,170        18,474               -       56,644
                 ---------- ------------- --------------- ------------
   Total expense
    excluding
    interest       286,719       235,140          (2,615)     519,244
                 ---------- ------------- --------------- ------------
Segment income
 (loss)          $ 189,412  $ (2,716,602) $            -  $(2,527,190)
                 ========== ============= =============== ============


                           Three Months Ended March 31, 2007
                 -----------------------------------------------------
                   Retail   Institutional Eliminations(2)    Total
                 ---------- ------------- --------------- ------------
Revenue:                            (In thousands)
  Operating
   interest
   income        $ 457,764  $    671,243  $     (299,212) $   829,795
  Operating
   interest
   expense        (230,283)     (508,138)        299,212     (439,209)
                 ---------- ------------- --------------- ------------
   Net operating
    interest
    income         227,481       163,105               -      390,586
  Provision for
   loan losses           -       (21,186)              -      (21,186)
                 ---------- ------------- --------------- ------------
   Net operating
    interest
    income after
    provision
    for loan
    losses         227,481       141,919               -      369,400
                 ---------- ------------- --------------- ------------
  Commission       123,305        35,688               -      158,993
  Fees and
   service
   charges          54,203         7,475          (2,180)      59,498
  Principal
   transactions          -        30,082               -       30,082
  Gain on loans
   and
   securities,
   net               4,911        12,464               -       17,375
  Other revenue      9,751            41            (142)       9,650
                 ---------- ------------- --------------- ------------
   Total non-
    interest
    income         192,170        85,750          (2,322)     275,598
                 ---------- ------------- --------------- ------------
   Total net
    revenue        419,651       227,669          (2,322)     644,998
                 ---------- ------------- --------------- ------------
 Expense
  excluding
  interest:
  Compensation
   and benefits     80,296        43,486               -      123,782
  Clearing and
   servicing        20,761        48,813          (2,322)      67,252
  Advertising
   and market
   development      43,924         1,668               -       45,592
  Communications    22,795         3,361               -       26,156
  Professional
   services         15,099         9,886               -       24,985
  Depreciation
   and
   amortization     14,809         4,574               -       19,383
  Occupancy and
   equipment        20,572         3,007               -       23,579
  Amortization
   of other
   intangibles       9,619           649               -       10,268
  Facility
   restructuring
   and other
   exit
   activities        1,017          (284)              -          733
  Other             19,301        13,374               -       32,675
                 ---------- ------------- --------------- ------------
   Total expense
    excluding
    interest       248,193       128,534          (2,322)     374,405
                 ---------- ------------- --------------- ------------
Segment income   $ 171,458  $     99,135  $            -  $   270,593
                 ========== ============= =============== ============
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KEY PERFORMANCE METRICS(3)
                                         Qtr
                                         ended               Qtr ended
                                        3/31/08               3/31/08
Corporate      Qtr ended   Qtr ended     vs.     Qtr ended      vs.
 Metrics         3/31/08     12/31/07  12/31/07    3/31/07    3/31/07
-------------- -------------------------------------------------------

Operating
 margin %(4)
--------------
Consolidated          N.M.        N.M.     N.M.         42%       N.M.
Retail                 31%         40%     (9)%         41%     (10)%
Institutional         N.M.        N.M.     N.M.         44%       N.M.

Employees           3,565       3,757      (5)%      4,217      (15)%
Consultants
 and other            302         305      (1)%        266       14%
               ----------- -----------          ------------
Total
 headcount          3,867       4,062      (5)%      4,483      (14)%

Revenue per
 headcount     $   81,778         N.M.     N.M. $  143,876      (43)%

Revenue per
 compensation
 and benefits
 dollar        $     2.46  $   (19.11)   (113)% $     5.21      (53)%

Book value per
 share         $     5.80  $     6.14      (6)% $    10.19      (43)%
Tangible book
 value per
 share         $     0.57  $     0.84     (32)% $     4.22      (86)%

Free cash
 ($MM)         $  1,061.1  $    860.8      23%  $    464.7      128%

Enterprise net
 interest
 spread (basis
 points)(5)           250         255      (2)%        274       (9)%
Enterprise
 interest-
 earning
 assets,
 average ($MM) $   49,911  $   57,378     (13)% $   52,871       (6)%

Earnings
 before
 interest,
 taxes,
 depreciation
& amortization
 ("EBITDA")
 ($MM)
--------------
Net income
 (loss) from
 continuing
 operations    $    (91.2) $ (1,711.8)    (95)% $    169.4     (154)%
Tax expense
 (benefit)          (55.6)     (872.7)    (94)%       92.9     (160)%
Depreciation &
 amortization        33.0        33.2      (1)%       29.7       11%
Corporate
 interest
 expense             95.2        59.5      60%        37.8      152%
               ----------- -----------          ------------
EBITDA         $    (18.6) $ (2,491.8)    (99)% $    329.8     (106)%

Interest
 coverage            (0.2)      (41.9)   (100)%        8.7     (102)%


Retail Metrics
--------------

Trading days         61.0        63.0      N.M.       61.0        N.M.

DARTs
--------------
US                155,706     179,298     (13)%    141,238       10%
International      35,018      34,768       1%      28,798       22%
               ----------- -----------          ------------
Total DARTs       190,724     214,066     (11)%    170,036       12%

Total trades
 (MM)                11.6        13.5     (14)%       10.4       12%

Average
 commission
 per trade     $    11.04  $    11.30      (2)% $    11.89       (7)%

End of period
 margin debt
 ($B)          $     6.70  $     7.26      (8)% $     7.03       (5)%
Average margin
 debt($B)      $     6.99  $     7.79     (10)% $     6.91        1%

Gross new
 investing/
 trading
 accounts         185,169     186,750      (1)%    170,672        8%
Gross new
 deposit/
 lending
 accounts         119,844      90,863      32%     179,547      (33)%
Closed
 accounts        (243,205)   (270,578)    (10)%   (231,345)       5%
               ----------- -----------          ------------
Net new
 accounts          61,808       7,035     779%     118,874      (48)%

End of period
 investing/
 trading
 accounts       3,633,666   3,632,218       0%   3,613,762        1%
End of period
 deposit/
 lending
 accounts       1,144,572   1,084,212       6%     932,782       23%
               ----------- -----------          ------------
End of period
 total
 accounts       4,778,238   4,716,430       1%   4,546,544        5%

Account
 Segmentation
 Detail
--------------
Retail
 accounts
 within target
 segment(6)       969,308     992,399      (2)%    912,057        6%
Other retail
 accounts(7)    2,780,316   2,669,271       4%   2,583,257        8%
Corporate
 Services
 accounts       1,028,614   1,054,760      (2)%  1,051,230       (2)%
               ----------- -----------          ------------
End of period
 total
 accounts       4,778,238   4,716,430       1%   4,546,544        5%

Net new
 customers         60,383       4,592      N.M.     37,100        N.M.
End of period
 total
 customers      3,620,657   3,560,274       2%   3,477,068        4%

End of period
 assets per
 customer      $   46,508  $   53,361     (13)% $   57,659      (19)%
Consolidated
 net revenue
 per customer  $       87         N.M.     N.M. $      186      (53)%
Consolidated
 segment
 income per
 customer      $      (16)        N.M.     N.M. $       78     (121)%
Products per
 customer             2.1         2.1       0%         2.1        0%

Customer
 Assets ($B)
--------------
Security
 holdings      $    109.0  $    124.3     (12)% $    133.5      (18)%
Customer
 payables
 (cash)               5.4         5.5      (2)%        6.3      (14)%
Customer cash
 balances held
 by third
 parties              3.3         3.3       0%         3.9      (15)%
Unexercised
 Corporate
 Services
 customer
 options
 (vested)            24.5        32.1     (24)%       31.0      (21)%
               ----------- -----------          ------------
Customer
 assets in
 investing/
 trading
 accounts           142.2       165.2     (14)%      174.7      (19)%
               ----------- -----------          ------------
Sweep deposit
 accounts            10.0        10.1      (1)%       10.8       (7)%
Transaction
 accounts            12.5        10.5      19%        10.3       21%
CDs                   3.7         4.2     (12)%        4.7      (21)%
               ----------- -----------          ------------
Customer
 assets in
 deposit
 accounts            26.2        24.8       6%        25.8        2%
               ----------- -----------          ------------
Total customer
 assets        $    168.4  $    190.0     (11)% $    200.5      (16)%
               ----------- -----------          ------------

Net new
 customer
 assets
 ($B)(8)       $      0.3  $    (16.5)     N.M. $      2.9        N.M.

Total customer
 cash and
 deposits ($B) $     34.9  $     33.6       4%  $     36.0       (3)%

Unexercised
 Corporate
 Services
 client
 options
  (unvested)
  ($B)         $     20.2  $     27.5     (27)% $     20.5       (1) %



Institutional
 Metrics
--------------

Market Making
--------------
Equity shares
 traded (MM)       33,503      37,781     (11)%     47,425      (29)%
Average
 revenue
 capture per
 1,000 equity
 shares        $    0.566  $    0.586      (3)% $    0.576       (2)%
% of Bulletin
 Board equity
 shares to
 total equity
 shares              87.8%       85.8%      2%        89.7%      (2)%

Capital Ratios
--------------
Tier 1 Capital
 Ratio(9)            6.78%       6.22%   0.56%        6.24%    0.54%
Risk Weighted
 Capital
 Ratio(9)           12.36%      11.37%   0.99%       10.48%    1.88%

Loans
 receivable
 ($MM)
--------------
Average loans
 receivable    $   29,890  $   31,841      (6)% $   27,837        7%
Ending loans
 receivable,
 net           $   28,425  $   30,039      (5)% $   29,672       (4)%

One- to Four-
 Family
--------------

Loan
 performance
 detail ($MM)
--------------
Current        $   14,033  $   15,083      (7)% $   13,178        6%
30-89 days
 delinquent
 (special
 mention
 loans)               363         297      22%         201       81%
90+ days
 delinquent
 (non-
 performing
 loans)               292         181      61%          47      521%
               ----------- -----------          ------------
  Total
   delinquent
   loans              655         478      37%         248      164%
               ----------- -----------          ------------
  Gross loans
   receiv-
   able(10)    $   14,688  $   15,561      (6)% $   13,426        9%
               ----------- -----------          ------------

Credit Quality
 and Reserve
 Metrics
--------------
Special
 mention loans
 (30-89 days
 delinquent)
 as a % of
 gross loans
 receivable          2.47%       1.91%   0.56%        1.50%    0.97%
Nonperforming
 loans (90+
 days
 delinquent)
 as a % of
 gross loans
 receivable          1.99%       1.17%   0.82%        0.35%    1.64%
Total
 delinquent
 loans (30+
 days
 delinquent)
 as a % of
 gross loans
 receivable          4.46%       3.07%   1.39%        1.85%    2.61%
Allowance for
 loan losses
 as a % of
 gross loans
 receivable          0.28%       0.12%   0.16%        0.02%    0.26%
Allowance for
 loan losses
 as a % of
 nonperforming
 loans              14.17%      10.39%   3.78%        7.04%    7.13%
Net charge-
 offs as a %
 of average
 loans
 receivable
 (annualized)        0.38%       0.10%   0.28%        0.02%    0.36%
Provision as a
 % of average
 loans
 receivable
 (annualized)        0.98%       0.33%   0.65%       (0.13)%   1.11%

Home Equity
--------------

Loan
 performance
 detail ($MM)
--------------
Current        $   11,029  $   11,603      (5)% $   12,849      (14)%
30-89 days
 delinquent
 (special
 mention
 loans)               277         291      (5)%        141       96%
90+ days
 delinquent
 (non-
 performing
 loans)               285         230      24%          63      352%
               ----------- -----------          ------------
  Total
   delinquent
   loans              562         521       8%         204      175%
               ----------- -----------          ------------
  Gross loans
   receiv-
   able(10)    $   11,591  $   12,124      (4)% $   13,053      (11)%
               ----------- -----------          ------------

Credit Quality
 and Reserve
 Metrics
--------------
Special
 mention loans
 (30-89 days
 delinquent)
 as a % of
 gross loans
 receivable          2.39%       2.41%  (0.02)%       1.08%    1.31%
Nonperforming
 loans (90+
 days
 delinquent)
 as a % of
 gross loans
 receivable          2.46%       1.89%   0.57%        0.48%    1.98%
Total
 delinquent
 loans (30+
 days
 delinquent)
 as a % of
 gross loans
 receivable          4.85%       4.30%   0.55%        1.57%    3.28%
Allowance for
 loan losses
 as a % of
 gross loans
 receivable          4.23%       3.79%   0.44%        0.31%    3.92%
Allowance for
 loan losses
 as a % of
 nonperforming
 loans             172.18%     200.05% (27.87)%      64.61%  107.57%
Net charge-
 offs as a %
 of average
 loans
 receivable
 (annualized)        5.02%       2.94%   2.08%        0.37%    4.65%
Provision as a
 % of average
 loans
 receivable
 (annualized)        6.09%      12.11%  (6.02)%       0.67%    5.42%

Consumer and
 Other
--------------

Loan
 performance
 detail ($MM)
--------------
Current        $    2,682  $    2,830      (5)% $    3,242      (17)%
30-89 days
 delinquent
 (special
 mention
 loans)                23          24      (4)%         13       77%
90+ days
 delinquent
 (non-
 performing
 loans)                 7           8     (13)%          6       17%
               ----------- -----------          ------------
  Total
   delinquent
   loans               30          32      (6)%         19       58%
               ----------- -----------          ------------
  Gross loans
   receiv-
   able(10)    $    2,712  $    2,862      (5)% $    3,261      (17)%
               ----------- -----------          ------------

Credit Quality
 and Reserve
 Metrics
--------------
Special
 mention loans
 (30-89 days
 delinquent)
 as a % of
 gross loans
 receivable          0.84%       0.83%   0.01%        0.39%    0.45%
Nonperforming
 loans (90+
 days
 delinquent)
 as a % of
 gross loans
 receivable          0.26%       0.27%  (0.01)%       0.18%    0.08%
Total
 delinquent
 loans (30+
 days
 delinquent)
 as a % of
 gross loans
 receivable          1.11%       1.10%   0.01%        0.57%    0.54%
Allowance for
 loan losses
 as a % of
 gross loans
 receivable          1.24%       1.05%   0.19%        0.73%    0.51%
Allowance for
 loan losses
 as a % of
 nonperforming
 loans             471.56%     396.71%  74.85%      400.72%   70.84%
Net charge-
 offs as a %
 of average
 loans
 receivable
 (annualized)        1.74%       1.11%   0.63%        1.03%    0.71%
Provision as a
 % of average
 loans
 receivable
 (annualized)        2.24%       1.87%   0.37%        0.51%    1.73%




Total Loans
 Receivable
--------------

Loan
 performance
 detail ($MM)
--------------
Current        $   27,744  $   29,516      (6)% $   29,269       (5)%
30-89 days
 delinquent
 (special
 mention
 loans)               663         612       8%         355       87%
90+ days
 delinquent
 (non-
 performing
 loans)               584         419      39%         116      403%
               ----------- -----------          ------------
  Total
   delinquent
   loans            1,247       1,031      21%         471      165%
               ----------- -----------          ------------
  Total gross
   loans
   receiv-
   able(10)    $   28,991  $   30,547      (5)% $   29,740       (3)%
               ----------- -----------          ------------

Credit Quality
 and Reserve
 Metrics
--------------
Special
 mention loans
 (30-89 days
 delinquent)
 as a % of
 gross loans
 receivable          2.29%       2.00%   0.29%        1.19%    1.10%
Nonperforming
 loans (90+
 days
 delinquent)
 as a % of
 gross loans
 receivable          2.02%       1.37%   0.65%        0.39%    1.63%
Total
 delinquent
 loans (30+
 days
 delinquent)
 as a % of
 gross loans
 receivable          4.30%       3.37%   0.93%        1.58%    2.72%
Allowance for
 loan losses
 as a % of
 gross loans
 receivable          1.95%       1.66%   0.29%        0.23%    1.72%
Allowance for
 loan losses
 as a % of
 nonperforming
 loans              96.84%     121.44% (24.60)%      58.68%   38.16%
Net charge-
 offs as a %
 of average
 loans
 receivable
 (annualized)        2.36%       1.30%   1.06%        0.30%    2.06%
Provision as a
 % of average
 loans
 receivable
 (annualized)        3.13%       5.05%  (1.92)%       0.30%    2.83%
*T

-0-
*T
ACTIVITY IN ALLOWANCE FOR LOAN LOSSES

                                 Three Months Ended March 31, 2008
                             -----------------------------------------
                             One- to              Consumer
                               Four-     Home        and
                               Family    Equity     Other     Total
                             --------- ---------- --------- ----------
                                          (In thousands)
Allowance for loan losses,
 ending 12/31/07             $ 18,831  $ 459,167  $ 30,166  $ 508,164
Provision for loan losses      37,175    181,030    15,666    233,871
Charge-offs, net(11)          (14,603)  (149,366)  (12,158)  (176,127)
                             --------- ---------- --------- ----------
Allowance for loan losses,
 ending 3/31/08              $ 41,403  $ 490,831  $ 33,674  $ 565,908
                             ========= ========== ========= ==========

                               Three Months Ended December 31, 2007
                             -----------------------------------------
                             One- to              Consumer
                               Four-     Home        and
                               Family    Equity     Other     Total
                             -------------------- --------------------
                                          (In thousands)
Allowance for loan losses,
 ending 9/30/07              $  9,363  $ 175,088  $ 24,587  $ 209,038
Provision for loan losses      13,473    375,132    13,706    402,311
Charge-offs, net               (4,005)   (91,053)   (8,127)  (103,185)
                             --------- ---------- --------- ----------
Allowance for loan losses,
 ending 12/31/07             $ 18,831  $ 459,167  $ 30,166  $ 508,164
                             ========= ========== ========= ==========

                                 Three Months Ended March 31, 2007
                             -----------------------------------------
                             One- to              Consumer
                               Four-     Home        and
                               Family    Equity     Other     Total
                             --------- ---------- --------- ----------
                                          (In thousands)
Allowance for loan losses,
 ending 12/31/06             $  7,760  $  31,671  $ 28,197  $  67,628
Provision for loan losses      (3,800)    20,688     4,298     21,186
Charge-offs, net                 (674)   (11,519)   (8,632)   (20,825)
                             --------- ---------- --------- ----------
Allowance for loan losses,
 ending 3/31/07              $  3,286  $  40,840  $ 23,863  $  67,989
                             ========= ========== ========= ==========
*T

   AVERAGE ENTERPRISE BALANCE SHEET DATA

-0-
*T


                                           Three Months Ended
                                            March 31, 2008
                                   ----------------------------------
                                               Operating
                                    Average     Interest  Average
                                    Balance    Inc./Exp. Yield/Cost
                                  ----------- ---------- ------------
Enterprise interest-earning                  (In thousands)
 assets:
Loans, net(12)                    $29,925,013 $  451,574       6.04%
Margin receivables                  6,936,549     94,913       5.50%
Mortgage-backed and related
 available-for-sale securities      9,281,381    110,072       4.74%
Available-for-sale investment
 securities                           176,360      2,902       6.58%
Trading securities                    572,817     10,708       7.48%
Cash and cash equivalents(13)       2,210,282     20,798       3.78%
Stock borrow and other                808,330     15,712       7.78%
                                   ----------  ---------
    Total enterprise interest-
     earning assets               $49,910,732    706,679       5.67%
                                  ===========  ---------
Enterprise interest-bearing
 liabilities:
Retail deposits                   $25,383,594    171,535       2.72%
Brokered certificates of deposit    1,229,811     15,169       4.96%
Customer payables                   5,261,612     14,635       1.12%
Repurchase agreements and other
 borrowings                         7,980,130     94,934       4.71%
FHLB advances                       5,974,084     70,802       4.69%
Stock loan and other                1,679,887     10,656       2.51%
                                   ----------  ---------
    Total enterprise interest-
     bearing liabilities          $47,509,118    377,731       3.17%
                                  ===========  ---------
Enterprise net interest
 income/spread(5)                             $  328,948       2.50%
                                              ==========



                                            Three Months Ended
                                            December 31, 2007
                                     --------------------------------
                                                 Operating
                                      Average     Interest  Average
                                      Balance    Inc./Exp. Yield/Cost
                                     ----------  --------- ----------
Enterprise interest-earning assets:           (In thousands)
Loans, net(12)                      $31,911,892 $  508,925       6.38%
Margin receivables                    7,702,385    129,488       6.67%
Mortgage-backed and related
 available-for-sale securities       11,820,948    150,820       5.10%
Available-for-sale investment
 securities                           3,281,803     54,461       6.64%
Trading securities                       91,437      2,012       8.80%
Cash and cash equivalents(13)         1,482,170     16,344       4.37%
Stock borrow and other                1,086,982     18,354       6.75%
                                     ----------  ---------
    Total enterprise interest-
     earning assets                 $57,377,617    880,404       6.13%
                                     ==========  ---------
Enterprise interest-bearing
 liabilities:
Retail deposits                     $26,759,763    202,717       3.01%
Brokered certificates of deposit        738,659      9,369       5.03%
Customer payables                     6,298,654     20,812       1.31%
Repurchase agreements and other
 borrowings                          10,776,229    143,089       5.20%
FHLB advances                         8,433,904    107,259       4.98%
Stock loan and other                  1,601,877     12,304       3.05%
                                     ----------  ---------
    Total enterprise interest-
     bearing liabilities            $54,609,086    495,550       3.58%
                                    ===========  ---------
Enterprise net interest
 income/spread(5)                               $  384,854       2.55%
                                                ==========
*T

-0-
*T
                                           Three Months Ended
                                             March 31, 2007
                                  ------------------------------------
                                                Operating
                                    Average      Interest    Average
                                    Balance     Inc./Exp.   Yield/Cost
                                  ------------ ------------ ----------
Enterprise interest-earning                  (In thousands)
 assets:
Loans, net(12)                    $28,093,409  $   451,399       6.43%
Margin receivables                  6,787,828      123,986       7.41%
Mortgage-backed and related
 available-for-sale securities     12,040,109      157,967       5.25%
Available-for-sale investment
 securities                         3,651,560       59,860       6.56%
Trading securities                    119,779        3,269      10.92%
Cash and cash equivalents(13)       1,358,120       15,930       4.76%
Stock borrow and other                820,679       13,687       6.67%
                                  ------------ ------------
    Total enterprise interest-
     earning assets               $52,871,484      826,098       6.27%
                                  ============ ------------
Enterprise interest-bearing
 liabilities:
Retail deposits                   $24,696,611      177,329       2.91%
Brokered certificates of deposit      466,559        5,659       4.92%
Customer payables                   6,380,411       20,479       1.30%
Repurchase agreements and other
 borrowings                        12,137,872      159,031       5.24%
FHLB advances                       4,996,389       62,852       5.03%
Stock loan and other                1,349,305       12,515       3.76%
                                  ------------ ------------
    Total enterprise interest-
     bearing liabilities          $50,027,147      437,865       3.53%
                                  ============ ------------
Enterprise net interest
 income/spread(5)                              $   388,233       2.74%
                                               ============


Reconciliation from Enterprise Net Interest Income to Net Operating
 Interest Income
                                           Three Months Ended
                                   March 31,   December 31, March 31,
                                      2008         2007        2007
                                  ------------ ------------ ----------
                                             (In thousands)
Enterprise net interest income    $   328,948  $   384,854   $388,233
Taxable equivalent interest
 adjustment(14)                        (3,698)      (7,537)    (7,320)
Customer cash held by third
 parties and other(15)                  7,521        8,956      9,673
                                  ------------ ------------ ----------
  Net operating interest income   $   332,771  $   386,273   $390,586
                                  ============ ============ ==========
*T

-0-
*T
SUPPLEMENTAL PORTFOLIO DISCLOSURE

Mortgage Loan Portfolio(16)(17)
-------------------------------

 One-to Four-Family Mortgage Loan Distribution
 Unpaid principal balances at March 31, 2008 ($MM)

                                        FICO
               -------------------------------------------------------
 LTV           >=720   719-700  699-680  679-660  659-620 <620  Total
 ------------- ------ -------- -------- -------- -------- ---- -------
 <70%          $4,386 $    778 $    561 $    356 $    216  $ 4 $ 6,301
 70%-80%        5,228    1,137      890      487      230    5   7,977
 80%-90%           88       30       28       23       12    -     181
 >90%              84       29       29       18       19    1     180
               ------ -------- -------- -------- -------- ---- -------
   Total       $9,786 $  1,974 $  1,508 $    884 $    477  $10 $14,639
               ====== ======== ======== ======== ======== ==== =======


 One- to Four-Family 30+ Days Delinquent Loan Distribution
 Unpaid principal balances at March 31, 2008 ($MM)

                                        FICO
               -------------------------------------------------------
 LTV           >=720   719-700  699-680  679-660  659-620 <620  Total
 ------------- ------ -------- -------- -------- -------- ---- -------
 <70%          $   63 $     31 $     23 $     29 $     18  $ 2 $   166
 70%-80%          175       83       85       55       40    1     439
 80%-90%            9        5        4        5        3    -      26
 >90%               8        3        4        4        5    -      24
               ------ -------- -------- -------- -------- ---- -------
   Total       $  255 $    122 $    116 $     93 $     66  $ 3 $   655
               ====== ======== ======== ======== ======== ==== =======


 Home Equity Loan Distribution
 Unpaid principal balances at March 31, 2008 ($MM)

                                        FICO
               -------------------------------------------------------
 CLTV          >=720   719-700  699-680  679-660  659-620 <620  Total
 ------------- ------ -------- -------- -------- -------- ---- -------
 <70%          $2,438 $    404 $    332 $    146 $    112  $11 $ 3,443
 70%-80%        1,158      334      282      113      101    2   1,990
 80%-90%        1,963      687      648      276      204    1   3,779
 >90%           1,141      404      336      183      110    -   2,174
               ------ -------- -------- -------- -------- ---- -------
   Total       $6,700 $  1,829 $  1,598 $    718 $    527  $14 $11,386
               ====== ======== ======== ======== ======== ==== =======


 Home Equity 30+ Days Delinquent Loan Distribution
 Unpaid principal balances at March 31, 2008 ($MM)

                                        FICO
               -------------------------------------------------------
 CLTV          >=720   719-700  699-680  679-660  659-620 <620  Total
 ------------- ------ -------- -------- -------- -------- ---- -------
 <70%          $   14 $      6 $      9 $      4 $      6  $ - $    39
 70%-80%           20       12       14        6       10    -      62
 80%-90%           81       47       56       31       33    -     248
 >90%              81       48       39       29       16    -     213
               ------ -------- -------- -------- -------- ---- -------
   Total       $  196 $    113 $    118 $     70 $     65  $ - $   562
               ====== ======== ======== ======== ======== ==== =======
*T

-0-
*T
Investment Securities Porfolio
--------------------------------

 Book value at March 31, 2008 ($MM)
                                                Below
                                              Investment  Non-
                           AAA    AA   A  BBB    Grade    Rated Total
                          ------ ---- --- --- ----------------- ------
 Agency mortgage-backed
  securities and
  collateralized mortgage
  obligations             $7,553 $  - $ - $ - $        - $    - $7,553
 Private label
  collateralized mortgage
  obligations              1,004  126   -   -          -      -  1,130
 Corporate bonds,
  municipal bonds and
  preferred stock            311  397  15   -          -      -    723
                          ------ ---- --- --- ---------- ------ ------
   Total                  $8,868 $523 $15 $ - $        - $    - $9,406
                          ====== ==== === === ========== ====== ======
*T

   SUPPLEMENTAL INFORMATION

   Explanation of Non-GAAP Measures and Certain Metrics

   Management believes that free cash, EBITDA, interest coverage,
enterprise net interest income and enterprise interest-earning assets
are appropriate measures for evaluating the operating and liquidity
performance of the Company. We believe that the elimination of certain
items from the related GAAP measures is helpful to investors and
analysts who may wish to use some or all of this information to
analyze our current performance, prospects and valuation. Management
uses non-GAAP information internally to evaluate our operating
performance and in formulating our budget for future periods.

   Free Cash

   Free cash represents cash held at the Company and its non-Bank and
non-Brokerage subsidiaries, less discretionary reserves, plus excess
capital at Bank and Brokerage after application of regulatory capital
requirements and the Company's own regulatory capital guidelines. The
Company believes that free cash is a useful measure of the Company's
liquidity as it excludes cash reflected on the balance sheet that may
not be freely available to the Company.

   EBITDA

   EBITDA represents net income from continuing operations before
corporate interest expense, taxes and depreciation and amortization.
Management believes that EBITDA provides a useful additional measure
of our performance by excluding certain non-cash charges and expenses
that are not directly related to the performance of our business.

   Interest Coverage

   Interest coverage represents EBITDA divided by corporate interest
expense. Management believes that by excluding the charges and
expenses that are excluded from EBITDA, interest coverage provides a
useful additional measure of our ability to continue to meet our
interest obligations and our liquidity.

   Enterprise Net Interest Income

   Enterprise net interest income is taxable equivalent basis net
operating interest income excluding corporate interest income and
corporate interest expense, stock conduit interest income and expense
and interest earned on customer cash held by third parties. Management
believes this non-GAAP measure is useful to investors and analysts as
it is a measure of the net operating interest income generated by our
core operations.

   Enterprise Interest-Earning Assets

   Enterprise interest-earning assets consists of the primary
interest-earning assets of the Company and includes: loans receivable,
mortgage-backed and available-for-sale securities, margin receivables,
stock borrow balances, and cash required to be segregated under
regulatory guidelines that earn interest for the Company. Management
believes that this non-GAAP measure is useful to investors and
analysts as it is a measure of the primary assets from which the
Company generates net operating interest income.

   It is important to note these metrics and other non-GAAP measures
may involve judgment by management and should be considered in
addition to, not as a substitute for, or superior to, net income,
consolidated statements of cash flows, or other measures of financial
performance prepared in accordance with GAAP. For complete information
on the items excluded from these non-GAAP measures, please see our
financial statements and "Management's Discussion and Analysis of
Results of Operations and Financial Condition" that will be included
in the periodic report we expect to file with the SEC with respect to
the financial periods discussed herein.

   ENDNOTES

   (1) Because the Company reported a net loss for the first quarter
of 2008 and the fourth quarter of 2007, the calculation of diluted net
loss per share does not include common stock equivalents as they are
anti-dilutive and would result in a reduction of net loss per share.

   (2) Reflects elimination of transactions between Retail and
Institutional segments, which includes deposit and customer payable
transfer pricing, servicing and order flow rebates.

   (3) Amounts and percentages may not calculate due to rounding.

   (4) Operating margin is the percentage of net revenue that results
in income (loss) before other income (expense) and income taxes. The
percentage is calculated by dividing our income (loss) before other
income (expense) and income taxes by our total net revenue.

   (5) Enterprise net interest spread is the taxable equivalent rate
earned on average enterprise interest-earning assets less the rate
paid on average enterprise interest-bearing liabilities, excluding
corporate interest-earning assets and liabilities, stock conduit and
customer cash held by third parties.

   (6) Target segment accounts are accounts held by customers with
over $50,000 in assets and/or generating 30 or more trades per
quarter.

   (7) Other retail accounts are accounts that (a) were opened less
than 90 days prior to the end of the relevant quarter; (b) only
include a lending relationship; or (c) that otherwise do not meet the
definition of a target segment account.

   (8) Net new client assets are total inflows to all new and
existing client accounts less total outflows from all closed and
existing client and closed accounts.

   (9) Q108 estimate.

   (10) Includes unpaid principal balances and premiums (discounts).

   (11) The Q1 2008 results included $30.0 million in charge-offs
associated with a change in the timing of foreclosure and
bankruptcy-related charge-offs. Of the total, $8.3 million related to
one- to four-family and $21.7 million related to home equity loans.

   (12) Excludes loans to customers on margin.

   (13) Includes segregated cash balances.

   (14) Gross-up for tax-exempt securities.

   (15) Includes interest earned on average customer assets of $3.3
billion, $3.8 billion and $3.9 billion for the quarters ended March
31, 2008, December 31, 2007 and March 31, 2007, respectively, held by
parties outside E*TRADE FINANCIAL, including third party money market
funds and sweep deposit accounts at unaffiliated financial
institutions. Other consists of net operating interest income earned
on average stock conduit assets of $0.01 million, $0.4 million and
$2.7 million for the quarters ended March 31, 2008, December 31, 2007
and March 31, 2007, respectively.

   (16) Includes unpaid principal balances.

   (17) LTV/CLTV data is based on LTV/CLTV ratios at the time of loan
origination, and has not been updated to reflect changes in property
values since that time. FICO score is based on FICO scores at the time
of loan origination, and has not been updated to reflect changes in
credit scores since that time.

E*TRADE FINANCIAL Media Relations Contact
Pam Erickson, 617-296-6080
pam.erickson@etrade.com
or
E*TRADE FINANCIAL Investor Relations Contact
Adam Townsend, 703-236-8719
adam.townsend@etrade.com

Copyright Business Wire 2008
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