Envox Worldwide Launches Envox CT ADE 10

Mon Apr 28, 2008 10:02am EDT

* Reuters is not responsible for the content in this press release.

Major upgrade enables .NET and Windows developers to accelerate the creation
of voice and video communications solutions

WESTBOROUGH, Mass., April 28 /PRNewswire/ -- Envox Worldwide, a leading
global provider of IP-based voice solutions, today announced that it has
introduced Envox CT ADE(TM) 10, a major upgrade to the most widely used
interactive voice response (IVR) development tool in the industry. Key
enhancements in Envox CT ADE 10 include the ability to create leading-edge IP
communications solutions, including video messaging, SMS, and conferencing
solutions, and compatibility with service oriented architectures through
support for the VoiceXML, MRCP, and SIP standards.
    "The expanded capabilities of Envox CT ADE 10 ensure that service
providers and enterprises can dramatically lower the cost and decrease the
effort needed to create cutting-edge voice solutions, such as
revenue-generating video, voice and data services, IP-based IVR and contact
center solutions, speech-enabled self-service solutions, and unified
communications solutions," said Leo Casey, president and CEO of Envox
Worldwide. "The scalability and price/performance advantages of Envox CT ADE
are well known, and now, with this expanded support for video, SMS, and
conferencing, Envox CT ADE is bringing those cost advantages to the cutting
edge of IP communications."
    Created for use with Dialogic Corporation's media processing, signaling,
and switching products, Envox CT ADE is a rapid application development tool
that enables developers to gain significant time-to-market advantages while
maintaining full control over the Dialogic(R) API. With Envox CT ADE,
developers can create voice solutions that easily integrate voice, video,
conferencing, and fax capabilities. In addition, Envox CT ADE is tightly
integrated with the latest automated speech recognition (ASR) and
text-to-speech (TTS) engines from Nuance Communications, a leading provider of
speech solutions for businesses and consumers around the world.
    New features introduced in Envox CT ADE 10 include:
    -- VoiceXML -- Envox CT ADE has been enhanced with a VoiceXML browser that
       supports the features of both VoiceXML 2.0 and 2.1 specifications.
       Support for VoiceXML, the standard for self-service solutions, enables
       developers to execute VoiceXML scripts from within their ADX or ADL
       applications.
    -- Media Resource Control Protocol (MRCP) 2.0 -- Envox CT ADE now supports
       the MRCP 2.0 standard for automated speech recognition (ASR) and
       text-to-speech (TTS), providing users more choices of speech
       technologies to control the cost of speech-enabled deployments.
    -- Video messaging -- Developers can use the send, play, and record
       capabilities of Envox CT ADE 10 to develop video messaging solutions
       with Dialogic's Host Media Processing (HMP) 3.0 software.
    -- High-density conferencing -- Envox CT ADE increases the number of ports
       per server that service providers can achieve when deploying
       conferencing solutions.  This enhancement is possible through support
       for the Conferencing (CNF) API included with Dialogic's Host Media
       Processing (HMP) Software 3.0.
    -- Expanded support for speech technologies -- Envox CT ADE 10 is
       compatible with the leading-edge speech technologies from Nuance,
       including the Nuance 9 speech recognition engine and the RealSpeak 4.5
       text-to-speech engine.
    -- IP telephony -- Envox CT ADE has enhanced SIP capabilities for
       developing a wide array of VoIP-based solutions. Support for Secure
       Real Time Protocol (SRTP) and SIP Transport Layer Security (TLS) are
       now included.
    -- SMS through SS7's GSM Mobile Application Part (GSM MAP) -- Envox CT ADE
       10 extends its SS7 support to include SMS communication through GSM
       MAP, allowing messages to be delivered to mobile phones through an SS7
       network.


    For more information about Envox CT ADE, or to download an evaluation
version, please visit http://www.envox.com/software/envox-ct-ade.asp.
    About Envox Worldwide
    Envox Worldwide is a leading global provider of IP-based voice
self-service and contact center solutions. The company's standards-based
software solutions dramatically reduce customer service costs, optimize
contact center performance, and improve customer satisfaction. More than 1.25
million ports of Envox's hosted and premise-based IVR solutions have been
deployed globally and over one million contact center agents benefit from the
intelligent routing, screen pop and call monitoring functionality provided by
Envox's award-winning CTI software. Envox's development tools and software
platforms are also used to streamline enterprise-wide communications through
unified communications solutions and to generate new revenue streams for
service providers through multimedia carrier communications services. For more
information, visit http://www.envox.com.
    For more information, contact -- Catherine Van Evans -- +1 508 871 7604 or
Darby Johnson -- +1 603 559 5809.
SOURCE  Envox Worldwide

Catherine Van Evans, +1-508-871-7604, or Darby Johnson, +1-603-559-5809, both
of Envox Worldwide
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