Salesforce.com Is First Major SaaS Vendor to Achieve ISO 27001 Certification

Internationally recognized standard for information security governance
demonstrates salesforce.com's ongoing commitment to the security of its 41,000
global customers

LONDON, May 7 /PRNewswire-FirstCall/ -- salesforce.com Dreamforce Europe
Conference -- Salesforce.com (NYSE: CRM), the market and technology leader in
Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced
that it is the first publicly traded SaaS vendor to receive the prestigious
ISO/IEC 27001:2005 Security Certification (ISO 27001). ISO 27001 is the
internationally recognized standard for certifying that a provider's
Information Security Management System (ISMS) protects its information and
that of its customers.
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"This certification is a massive competitive differentiator for us as the
only major SaaS vendor to achieve it," said Parker Harris, EVP Technology,
salesforce.com. "Our customers, particularly in Europe and Asia, have been
asking for this and we're proud to provide them with this assurance that our
commitment to their security is reflected in our policies and practices."
As the only internationally accepted security standard, ISO 27001
demonstrates and ensures security best practices and a managed approach to
business information protection including risk, governance and compliance.
Large industry, financial, and governmental customers in Europe and Asia often
require their IT vendors, suppliers, and partners to be ISO 27001 certified.
Salesforce.com's ISO 27001 certification helps affirm that salesforce.com
provides a consistent, reliable and secure operating environment to support
its 41,000 customers and 1.1 million subscribers worldwide. Salesforce.com's
existing three data centers and major offices worldwide were certified by BSI
International.
In addition, salesforce.com has undergone SAS 70 (Statement on Auditing
Standards No. 70) Type II examinations and SYSTRUST audits semi-annually since
2004.
About salesforce.com
Salesforce.com is the market and technology leader in
Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's
portfolio of SaaS applications, including its award-winning CRM, available at
http://www.salesforce.com/products/, has revolutionized the ways that
customers manage and share business information over the Internet. The
company's Force.com PaaS enables customers, developers and partners to build
powerful on-demand applications that deliver the benefits of multi-tenancy
across the enterprise. Applications built on the Force.com platform, available
at http://www.force.com/, can be easily shared, exchanged and installed with a
few simple clicks via salesforce.com's AppExchange marketplace available at
http://www.salesforce.com/appexchange/.
As of January 31, 2008, salesforce.com manages customer information for
approximately 41,000 customers including ABN AMRO, Dow Jones Newswires, Japan
Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any
unreleased services or features referenced in this or other press releases or
public statements are not currently available and may not be delivered on time
or at all. Customers who purchase salesforce.com applications should make
their purchase decisions based upon features that are currently available.
Salesforce.com has headquarters in San Francisco, with offices in Europe and
Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM".
For more information please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
Copyright (c) 2008 salesforce.com, inc. All rights reserved. Salesforce
and the "no software" logo are registered trademarks of salesforce.com, inc.,
and salesforce.com owns other registered and unregistered trademarks. Other
names used herein may be trademarks of their respective owners.
SOURCE salesforce.com

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