Convergys to Expand Operations in Philippines by Nearly 50 Percent

CINCINNATI & MANILA, Philippines--(Business Wire)--
Convergys Corporation (NYSE: CVG), a global leader in relationship
management, announced today it will expand operations in the
Philippines by nearly 50 percent with the addition of five new
integrated contact centers throughout the country.

The five new sites will bring the total number of Convergys
contact centers in the Philippines to 14. At capacity, the new
state-of-the-art facilities will employ up to an additional 7,000
talented individuals, bringing Convergys' total employment in-country
to approximately 20,000.

"As a global leader in relationship management, we are all about
our clients' needs and our clients' success, and that means Convergys
strives to serve our existing and future clients wherever that may
take us in the world," said Andrea Ayers, President of Customer
Management at Convergys.

Three of the new sites will be located in Metro Manila: UP Science
Park, Glorietta 5, and San Lazaro. The additional two sites will be
outside Manila: Nuvali in Santa Rosa, Laguna; and Cebu i3 in Cebu
City. Negotiations are already underway on these five new facilities
and when they are finalized and completed, Convergys will have 9
contact centers in Metro Manila, 3 in Cebu City, 1 in Bacolod City,
and adding to the geographic diversity of operations, 1 in Laguna.

"This exceptional growth demonstrates Convergys' commitment to
providing a superior service experience during every customer
contact," stated Marife Zamora, vice president and country manager for
Convergys in the Philippines. "Our continued growth is based on demand
from our clients, and our clients are telling us that the service
experience provided by the dedicated and talented employees in the
Philippines is excellent."

The new contact centers will provide both general support and
advanced technical help desk services to a variety of Convergys
clients via traditional voice calling, e-mail, and Web chat as well as
"back office" application and document processing.

All Convergys facilities are closely integrated into Convergys'
"Global Assurance Network." This gives Convergys control of its
end-to-end operations and processes, and assures 100 percent
redundancy and flexibility for our clients.

Editor's Note:

Convergys Corporation is hiring for many different positions in
the Philippines. Please submit resumes to
philippinesrecruitment@convergys.com

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in
relationship management. We provide solutions that drive more value
from the relationships our clients have with their customers and
employees. Convergys turns these everyday interactions into a source
of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise,
operational excellence, and innovative technologies has delivered
process improvement and actionable business insight to clients that
now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune
Most Admired Company for eight consecutive years. We have
approximately 75,000 employees in 85 customer contact centers and
other facilities in the United States, Canada, Latin America, Europe,
the Middle East, and Asia, and our global headquarters in Cincinnati,
Ohio. For more information, visit www.convergys.com

(Convergys and the Convergys logo are registered trademarks of
Convergys Corporation.)

To receive Convergys news releases by email, click on
http://www.convergys.com/news_email.html

For Convergys in the Philippines
Jingjing Romero, +63 2 929 9618
or
Convergys Corporation
John Pratt, +1 513-723-3333

Copyright Business Wire 2008