RingCentral On Call for Santa Monica Chiropractor
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Solo Practitioner Ralph Alvy Finds Perfect Alignment with Internet
Phone Service
REDWOOD CITY, Calif.--(Business Wire)--
Ralph Alvy, D.C. is a Santa Monica based Chiropractor. He has been
in business for 26 years and has a thriving solo practice with
hundreds of patients. Accessibility and personal service are essential
to Alvy's business. RingCentral's Internet phone system(TM) is just
what the doctor ordered for managing business communications.
Communications are vital to Alvy's practice. He needed assistance
managing his business communications but did not want the expense of
hiring a full time receptionist. He found the perfect solution in
RingCentral. The system is like a virtual secretary that enables Alvy
to manage all of his calls.
"The phone is critical to my business and with RingCentral as a
receptionist, I can communicate effectively with my patients, keep my
contact list up to date and project a professional image. I am saving
money every day by not hiring a receptionist and I save time by not
having to deal with sales calls and junk faxes," said Alvy.
RingCentral's online control center allows Alvy to customize the
system to fit his specific needs. The professionalism and personal
touch have been a big hit with patients, with many surprised to learn
that Alvy is a one-person practice. He has set the system up to
simultaneously ring his office and mobile phone so that he never
misses an important call.
Alvy appreciates the features that enable him to be more
responsive to patients. He can direct a call to voice mail but listen
live as the caller leaves a message. If the call is urgent, he can
pick it up immediately. RingCentral also sends short message service
(SMS) notifications when voice mails or faxes are received.
Alvy has to balance patient and practice management so appreciates
the myriad of RingCentral services, which enable him to be more
efficient. For example:
-- Call Tracking: RingCentral logs all inbound calls even if
callers do not leave a message. Alvy has an accurate record of
who called, the phone number, date, time, duration and result
of all calls.
-- Contact Management: Alvy has more than 1,000 contacts and he
is able to update his list daily. The contact management
features also helps Alvy to identify and block sales calls he
does not wish to take. He also uses the feature to eliminate
junk fax mail from his RingCentral fax number.
With RingCentral on call, Alvy can manage his communications and
ensure that his patients receive a high level of service.
About RingCentral
RingCentral provides an award-winning Internet phone system for
small business. With top industry honors, including PC Magazine's
Editor's Choice Award and Small Business Computing's Excellence in
Technology, RingCentral offers full-access to core small business
phone services and helps improve productivity for over 50,000
customers worldwide. Headquartered in Redwood City, Calif.,
RingCentral is privately held with backing from Sequoia Capital,
Khosla Ventures and DAG Ventures. For more information, please visit:
www.ringcentral.com.
for RingCentral
Kathleen Gratehouse, 415-963-4174
kathleen@bandgpr.com
Copyright Business Wire 2008
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