Knoa Experience and Performance Manager Wins Second Annual SoftwareCEO Innovation...

Knoa Experience and Performance Manager Wins Second Annual SoftwareCEO Innovation Awards

CompTIA Recognizes Knoa for Most Innovative Enterprise Software
NEW YORK--(Business Wire)--
Knoa, a leading provider of experience and performance management
software, today announced that it has been awarded the Software
Innovation Award for 2008 by the Computing Technology Industry
Association (CompTIA). Knoa EPM was honored in the category of "Most
Innovative Enterprise Software."

This is the second award win for Knoa in the category of product
excellence in as many weeks.

The SoftwareCEO Software Innovation Awards recognize innovative
software products and new business models in eight different
categories. The awards honor the industry's efforts and
accomplishments not only in developing ideas, but in bringing them to
market to make them work for their customers.

Knoa's Experience and Performance Manager (EPM) suite is the first
end-user management solution designed to optimize both application and
end-user performance. Knoa EPM provides total end-user monitoring
coverage for enterprise applications, such as SAP, Oracle E-Business
Suite, Oracle Siebel CRM, JD Edwards, PeopleSoft Enterprise Suite, as
well as many other application vendors and custom applications.

"This year's competition was fierce and featured more than 90
entries," said David Sommer, chief operating officer, CompTIA, and
publisher of SoftwareCEO. "Knoa's recognition and accomplishments are
a testament to the creativity and vibrancy of the software market,
which continues to produce products and services that deliver real
business value to customers. Knoa and other award recipients are at
the forefront of innovation. On behalf of the worldwide membership of
CompTIA and SoftwareCEO, I am pleased to recognize their
achievements."

Knoa EPM monitors application execution from the perspective of
the end-user, and provides precise metrics about the user experience
while simultaneously measuring how effectively end-users perform with
enterprise applications. "Performance management continues to be a hot
topic for IT and business executives. Both are under intense pressure
to deliver results from their investment in enterprise software
applications," said Lori Wizdo, vice president of marketing, Knoa
Software. "Knoa's core innovation is a single monitoring solution to
help optimize both application and end-user performance, since both
are necessary to drive business results."

Designed to deliver end-user insight for both IT and Line-of
Business stakeholders, Knoa EPM measures:

-- Application performance, including application health metrics
on transaction response times and system errors.

-- End-user performance, including metrics on adoption,
utilization, compliance and user proficiency.

The software enables alerting and proactive remediation of
end-user issues (system errors, user errors or performance problems),
identifies training requirements and highlights process compliance and
adoption issues.

"Our recent awards and recognition from both industry luminaries
such as CompTIA and the analyst community reinforce and illuminate the
customer value of Knoa's innovative technologies," concluded Wizdo.

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About Knoa

Knoa(R) Software is leading the performance management industry
with end-user experience management solutions that reach beyond
infrastructure and application performance to monitor, measure and
manage how end-users are utilizing the application to optimize
business process execution. Knoa customers not only know if core
enterprise applications are delivering an acceptable user experience,
but also, if application users are executing key processes effectively
and efficiently - the key to achieving business value and ROI. Knoa
was recently selected by Gartner as a "Cool Vendor", for its
capabilities in end-user experience and performance management and was
listed as a Leader in the "Forrester Wave: Passive Agent End User
Experience Monitoring". Knoa is headquartered in New York, NY. For
more information about Knoa, please visit www.knoa.com.

PAN Communications
Erica Burns, 978-474-1900
knoa@pancomm.com
or
Knoa Software
Greg Izbicki, 212-807-9608
gizbicki@knoa.com

Copyright Business Wire 2008