CargoSmart Announces Two New Products: Exception Management and Milestone Assignments
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SAN JOSE, CA and HONG KONG, May 20 (MARKET WIRE) --
CargoSmart Limited, a leading Software as a Service (SaaS) global logistics
solutions provider, today announced two new products, Exception Management and
Milestone Assignments. The products are designed to help shippers, consignees,
and
logisticsservice providers increase supply chain visibility and improve
collaboration.
Exception Management automatically detects exceptions to expected shipment
plans and alerts customers about key events so that they can quickly adjust
their logistics arrangements. Milestone Assignments lets customers assign
shipment-related tasks to their supply chain associates who can then update the
status of the tasks directly into CargoSmart. The products manage the mass of
customers' multiple-carrier shipment information, while allowing them to spot
changes to expected shipment plans and improve workflow management.
"CargoSmart has traditionally been known as an ocean shipment management
portal that
provides standard functionality and facilitates data sharing between customers
and their multiple carriers. CargoSmart now offers the shipping community
advanced, on-demand logistics management services that improve customers'
supply chain visibility and workflow management," said Joe O'Brien, director
of business development, CargoSmart. "The new products empower customers to
streamline their internal business processes and greatly reduce transportation
management costs."
Proactive Problem Recognition Speeds Resolution
Exception Management automatically manages customers' multiple-carrier
shipments while
providing visibility to exceptions, allowing customers to focus their
attention on more critical activities in the shipment cycle. Customers establish
rules and criteria in CargoSmart for how shipment events are planned and what
constitutes an exception. CargoSmart generates shipment plans that plot the
expected milestones for a shipment based on customers' parameters, helping
them discover shipment problems sooner and avoid or minimize costly delays.
If a delay occurs in the shipment cycle, Exception Management alerts designated
recipients about the exception and automatically updates the expected times
of the downstream milestones in the shipment plan.
Exception Management includes over 40 standard milestones that are updated
by
ocean carriers. Customers can create their own unlimited number of user
defined milestones. User defined milestones are events that customers create
around
their internal processes, based on the standard milestones. Early exception
detection
allows customers to resolve shipment problems and to minimize costly delays.
Examples include reducing costs by avoiding detention and demurrage charges,
avoiding late documentation submission fees, and implementing lower cost
contingency
plans when receiving earlier notification of shipment plan changes.
Empowering Supply Chain Parties to Facilitate Shipment Management
The Milestone Assignments product allows shippers and consignees to assign
tasks
to co-workers and logistics service providers, such as brokers and
forwarders. It also allows logistics service providers to assign tasks to
associates within and outside of their companies. The third-parties are
automatically notified when a task needs to be done, and can update the
status of the task directly into CargoSmart. Visibility to both changes in
shipment plans and shipment-related tasks help customers keep their processes
flowing and spot disruptions to help minimize transportation management costs
and reduce
the risk of late shipments.
Quick Start Guide Helps Customers Experience Value Quickly
CargoSmart provides a Quick Start Guide to help customers identify key areas
where they can improve visibility and lower costs. The introductory guide
includes
scenarios such as submitting on-time documentation, avoiding detention and
demurrage fees, and confirming free on board (FOB). Based on the selected
scenarios, CargoSmart Support helps customers set up the milestones tailored
to meet their needs.
Companies interested in upgrading or learning more about CargoSmart's new
solutions may visit www.cargosmart.com or contact info@cargosmart.com.
About CargoSmart
CargoSmart Limited (www.cargosmart.com) is a global logistics Software as
aService (SaaS) solution provider, with advanced visibility and exception
management, enabling shippers, consignees, and logistics service providers to
keep
cargo moving and delivered on time. Through online tools and integration
services, CargoSmart enables customers to plan, process, and monitor the
critical path of multiple-carrier shipments and communicate in-depth, timely
information to key supply chain associates. CargoSmart launched its services in
October 2000, and has helped over 17,000 customers lower transportation
management
costs, streamline operations, and reduce the risk of late shipments.
Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=763147
Press Contact:
Christine Deihl
CargoSmart Limited
+1-408-325-7651
christine.deihl@cargosmart.com
Copyright 2008, Market Wire, All rights reserved.
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