TechTeam Global Acquires Onvaio

Thu Jun 5, 2008 4:05pm EDT

* Reuters is not responsible for the content in this press release.

TechTeam establishes direct presence in the Philippines, strengthens
leadership team and creates Asia/Latin America business unit

SOUTHFIELD, Mich., June 5 /PRNewswire-FirstCall/ -- TechTeam Global, Inc.
(Nasdaq: TEAM), a worldwide provider of information technology (IT),
enterprise support and business process outsourcing services, today announced
that it has acquired Onvaio, LLC (Onvaio). Headquartered in Los Gatos,
California, with annual revenue of $1.7 million in 2007, Onvaio provides
technical support outsourcing for clients globally through its wholly-owned
subsidiary, Onvaio Asia Services, Inc., based in Manila, Philippines.
    This acquisition, together with the recent partnership established with
Rainmaker Asia, Inc., provides TechTeam with an immediate direct presence in
the Philippines and the ability to quickly and efficiently expand
Philippine-based delivery operations in response to growing customer demand.
The acquisition also adds to TechTeam's capabilities in providing software
technical support outsourcing services.
Kamran Sokhanvari, Onvaio co-founder, President and Chief Executive
Officer, will join TechTeam as Senior Vice President and General Manager of
the newly created Asia/Latin America business unit. Kamran will work to
aggressively expand TechTeam's presence in these important markets. He will
also lead a cross business unit initiative to accelerate growth in TechTeam's
software technical support outsourcing business.
    Kamran brings 15 years of executive experience leading global service
delivery organizations. He has significant experience in driving revenue
growth and specializes in contact center solutions and international
operations. Prior to Onvaio, Kamran was at Pinnacle Systems where he was Vice
President of Services and Worldwide Operations, building a global call center
infrastructure supporting 10 million customers. Prior to Pinnacle, Kamran was
Vice President of Global Operations and General Manager of Services at Wind
River Systems, where he was responsible for overseeing the company's
operations and delivering services worldwide.
Armin Pressler, Onvaio co-founder, President and Chief Operating Officer,
will join TechTeam as Corporate Vice President, Chief Information Officer and
Facilities. He will be focused on optimizing TechTeam's global infrastructure
and applications suite, as well as integrating the global capacity plan with
facilities and infrastructure.
    Armin brings a strong global technology management track record with 17
years of experience within the IT, call center and life sciences industries.
Prior to Onvaio, Armin was Chief Information Officer at Wind River Systems,
where he drove global IT-business alignment that enabled a new level of
business agility. Prior to Wind River, he was employed by Dow Chemical as
Global e-Business Program Office Leader and was actively involved in the
formation and launch of, the global business-to-business backbone
for the $600 billion chemical industry. While at Dow Chemical, he held a
number of other positions such as managing the applications and systems of the
AgroSciences business unit and leading various Global IT projects.
    "We are delighted to welcome Onvaio to TechTeam," said Gary J. Cotshott,
President and Chief Executive Officer of TechTeam Global, Inc. "This
acquisition is a significant win for TechTeam for a number of reasons. First,
Onvaio brings a direct presence in the Philippines, a great team of people and
excellent clients. Second, Onvaio's experience in technical support
outsourcing for software companies adds depth to our technical support
outsourcing capabilities. Third, the acquisition brings two experienced
leaders who will hold key positions on the leadership team and will help us in
the realization of our strategic objectives."
    Gary added, "We are creating an Asia/Latin America business unit in order
to take advantage of the market opportunity that these regions present. We
have a growing list of existing and prospective multinational customers that
have needs throughout the Asia-Pacific and Latin America regions. Further,
these markets are growing rapidly and are filled with potential new customers.
This is a significant and strategic step for TechTeam."
    Conference Call Information
    TechTeam Global, Inc. will also host an investor teleconference to discuss
its Asian strategy and its implications at 4:30 p.m. EDT, Thursday, June 12,
2008. To participate in the teleconference, including the question and answer
session that will follow the results announcement and discussion, please call
1-866-831-6234 (outside the United States, call +1-617-213-8854). When
prompted, enter the passcode: 67089226. To access a simultaneous Web cast of
the teleconference, go to the TechTeam Global Web site at and click on the Web cast icon. From this
site, you can download the necessary software and listen to the
teleconference. TechTeam encourages you to review the site before the
teleconference to ensure that your computer is configured properly.
    A taped replay of the call will be available beginning at approximately
6:30 p.m. EDT, Thursday, June 12, 2008. This toll-free replay will be
available through Thursday, June 26, 2008. To listen to the teleconference
replay, call 1-888-286-8010 (outside the United States, call +1-617-801-6888).
When prompted, enter the passcode: 69452307.
    About TechTeam Global, Inc.
    TechTeam Global, Inc. is a worldwide provider of information technology,
enterprise support and business process outsourcing services to Fortune 1000
corporations, multinational companies, product providers, small- and
medium-sized companies, and government entities. TechTeam's ability to
integrate computer services into a flexible, ITIL-based solution is a key
element of its strategy. Partnerships with some of the world's "best-in-class"
corporations provide TechTeam with unique expertise and experience in
providing information technology support solutions. For information about
TechTeam Global, Inc. and its services, call 800-522-4451 from the United
States or visit our Web sites at and .
TechTeam's common stock is traded on the Nasdaq Global Market under the symbol
    Safe Harbor Statement
    The statements contained in this press release that are not purely
historical, including statements regarding the Company's expectations, hopes,
beliefs, intentions, or strategies regarding the future, are forward-looking
statements within the meaning of Section 27A of the Securities Act of 1933, as
amended, and Section 21E of the Securities Exchange Act of 1934, as amended.
Forward-looking statements include statements regarding, among other things,
the potential impact of this acquisition on the Company's revenue and earnings
performance going forward. Forward-looking statements may be identified by
words including, but not limited to, "anticipates," "believes," "intends,"
"estimates," "promises," "expects," "should," "conditioned upon," and similar
expressions. Prospective investors are cautioned that any such forward-looking
statements are not guarantees of future performance and involve risks and
uncertainties, and that actual results may differ materially from those
projected in the forward-looking statements as a result of various factors.
Specifically, there are significant risks associated with acquisitions,
including the Company's ability to successfully integrate this acquisition on
a timely basis, retain key employees, retain key customers, and grow its
software technical support business on a global basis. There can be no
assurance that it will have the impact on the Company's financial condition
and results of operations contemplated in this release. The forward-looking
statements included in this press release are based on information available
to the Company on the date hereof, and the Company assumes no obligation to
update any such forward-looking statement. Prospective investors should also
consult the risks described from time to time in the Company's Reports on
Forms 8-K, 10-Q, and 10-K filed with the United States Securities and Exchange
SOURCE  TechTeam Global, Inc.

Chris Donohue, VP, Global Strategy & Marketing, or Marc Lichtman, VP, Chief
Financial Officer and Treasurer, both of TechTeam Global, Inc.,
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