Travelers Deploys Catastrophe Units to Washington D.C., Baltimore and Northern Virginia

HARTFORD, Conn.--(Business Wire)--
Travelers (NYSE: TRV) has mobilized its Catastrophe Response Team
to assist policyholders affected by the severe storms that impacted
Washington D.C., Baltimore and Northern Virginia. Two Mobile Claim
Headquarters have also been dispatched to the area. The Mobile Claim
Headquarters are custom-built RVs designed to operate as insurance
claim offices and are staffed to provide claim services immediately
following a disaster including issuing checks to policyholders on the
spot. The Mobile Claim Headquarters assist customers unable to report
their claim by telephone or those people needing more immediate,
additional claim services. Up-to-date Mobile Claim Headquarters
locations can be found at www.travelers.com.

"Our priority is to promptly deploy additional resources so our
customers recover from these storms as quickly as possible," said Ray
Stone, vice president of catastrophe operations for Travelers. "The
Travelers Catastrophe Team will be onsite assisting the local teams
already in the area which expedites the claim process for our
customers."

Travelers claim professionals are available to receive customer
claims 24 hours a day, 7 days a week.

CLAIM REPORTING PHONE NUMBERS

-- Home and Auto Claims: 800.CLAIM33 (800.252.4633)

-- Business Claims: 800.238.6225

For customers experiencing a loss as a direct result of this
storm, Travelers suggests reporting the loss promptly by calling the
appropriate number above after ensuring everyone's safety. Other tips
to help customers get through the difficult time of a loss include:

-- Protect property from further damage by arranging for
reasonable temporary repairs as soon as possible. For example,
if windows are broken, have them boarded up to protect the
home and property against vandalism or weather damage.

-- Keep an accurate record of all temporary repair expenses
(e.g., bills and/or material receipts) so it can be added to
the amount of your claim. Also, keep an accurate record of any
and all expenses incurred to be considered for possible
reimbursement. Please do not make any permanent repairs until
the insurance adjuster has had a chance to review the damage.

-- Determine the damage to personal property (contents). Make a
written list of what was damaged. To be as accurate as
possible, please include the manufacturer, brand name and the
place and date of purchase.

-- Work with legitimate contractors to get through the repair
process. Unfortunately, during catastrophes, there are some
people that try to take advantage of the situation. Make sure
any contractors engaged are fully licensed and insured.

About Travelers

Travelers understands that life and business are inherently
dynamic and that the best way to serve agents, brokers and
policyholders is to deliver insurance that evolves to stay in-synch
with life and business as they change. For more information on being
in-synch, visit www.travelers.com.

The Travelers Companies, Inc. (NYSE: TRV) is a leading property
casualty insurance company selling primarily through independent
agents and brokers. The company's diverse business lines offer its
global customers a wide range of insurance coverage in both the
personal and commercial settings, including auto, homeowners,
construction, small business, oil and gas, ocean marine, surety and
management liability, global technology and public sector services.
Travelers is a Fortune 100 company, with 2007 revenues of
approximately $26 billion. The company has more than 33,000 employees.

Travelers
Sheila Trauernicht, 860-277-7461
Cell: 860-707-3907
or
Matt Bordonaro, 860-277-7014
Cell: 860-202-3034

Copyright Business Wire 2008