InnoPath's Subscriber Service Portal Receives Product of the Year Honors

Self-Care Portal's Unique Approach Enhances Customer Satisfaction,
Increases Data ARPU and Reduces Support Costs
SUNNYVALE, Calif.--(Business Wire)--
InnoPath Software, the leader in Mobile Device Management (MDM)
solutions and the only provider of an end-to-end MDM suite for
Customer Care, today announced that its iMDM Self-Care Portal has been
recognized with a 2007 Product of the Year Award for excellence in the
advancement of voice and data communications by TMC's Communications
Solutions.

"Operators are very concerned about lost data revenue
opportunities due to handset returns and mis-configured phones, as
many returns result in no trouble found," said David Ginsburg,
InnoPath's Vice President of Marketing. "By using our award-winning
Self-Care Portal, operators can offer subscribers the ability to set
up their own devices with a single click. From an organizational
perspective, this reduces time-consuming and costly support
escalation, leading to increased data ARPU and reduced costs for the
customer service organization."

InnoPath's Self-Care Portal is easy to use and comes with ready to
use services for firmware updates, device protection, and device
configuration, giving the operator a new front-line weapon for
simplifying services for its subscribers. By extending interactive
device management functionality to this new audience, InnoPath
provides a fast and efficient way for mobile network operators around
the globe to resolve support calls, thereby increasing subscriber
satisfaction and reducing churn, in addition to enhancing the
productivity of their customer care organizations. The portal is a key
element of the company's end-to-end MDM solution that consists of both
a server and a device client for the evolving demand for new and
innovative services. The solution may be deployed by the operator in
support of both consumers and enterprises.

About InnoPath Software

InnoPath is the only company that offers an end-to-end Mobile
Device Management (MDM) client-server solution. MDM enables operators
to better and more cost effectively manage and deliver
revenue-generating services for consumers and enterprises. InnoPath's
products have proven successful at the largest operators in the world,
including AT&T, China Unicom, KDDI and Verizon Wireless. The InnoPath
pre and post load device clients have been adopted by leading handset
manufacturers such as Nokia, Samsung and LG. Headquartered in the
Silicon Valley, InnoPath is privately held with offices around the
world. For more information, visit www.innopath.com.

About TMC

Technology Marketing Corporation (TMC) is an integrated global
media company that helps its clients build communities in print,
in-person and online. TMC publishes Customer Interaction Solutions,
INTERNET TELEPHONY, Unified Communications and IMS Magazine. TMC is
also the first publisher to test new products in its own on-site
laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source
of news and articles for the communications and technology industries.
TMCnet is read by nearly one million U.S. visitors according to
Quantcast* and by over three million unique visitors each month
worldwide, according to Webtrends. In addition, TMC produces INTERNET
TELEPHONY Conference & EXPO, Call Center 2.0 Conference and
Communications Developer Conference.

Sterling Communications for InnoPath
Lisa Eskey, 408-884-5157
leskey@sterlingpr.com

Copyright Business Wire 2008