Constant Contact Wins Stevie(R) Award for Best Customer Service Team in the 6th Annual...

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Thu Jun 19, 2008 8:02am EDT

Constant Contact Wins Stevie(R) Award for Best Customer Service Team in the 6th Annual American Business Awards(SM)

WALTHAM, Mass.--(Business Wire)--
Constant Contact(R), Inc. (NasdaqGM: CTCT), a leading provider of
email marketing and online surveys for small organizations, proudly
announced today its Stevie Award win for 'Best Customer Service Team'
for The 2008 American Business Awards.

   The awards were presented during ceremonies at the Marriott
Marquis Hotel in New York City. The ceremonies were hosted by Cheryl
Casone of Fox Business Network and broadcast nationwide on radio by
the Business TalkRadio Network. Stevie Awards were presented in over
40 categories including Best Overall Company, Best Executive, and Best
Corporate Social Responsibility Program. More than 2,600 entries from
companies of all sizes and in virtually every industry were submitted
for consideration.

   "Providing outstanding customer support has been a key guiding
principle since our inception, and part of the core values our
employees live by each and every day," said Gail Goodman, CEO of
Constant Contact. "These efforts and the dedication of Constant
Contact's customer service team greatly impact our customers and our
business, demonstrated by our high referral and customer satisfaction
rates. We're proud to be recognized for our strong commitment to
customer service and helping small businesses succeed."

   Constant Contact provides its more than 200,000 email marketing
customers with free, industry-leading customer support to address the
varied needs of small businesses, nonprofits, and associations. The
Company's support options include live phone, email, and chat support,
as well as an extensive FAQ knowledge base, a customer support blog,
live and recorded webinars, face-to-face seminars, an active online
user community, and customized support for business partners. Due to
these efforts, Constant Contact's overall customer satisfaction is
consistently more than 90 percent (as rated "good," "very good," or
"excellent" by customers).

   "This Stevie Award is a testament to our customer service
organization and the entire Constant Contact team who continually
deliver awe-inspiring support and education," said Thomas Howd, senior
vice president of customer operations, Constant Contact. "We dedicate
this award to our customers whose stories of success for their small
business or organization inspire us every day. It is our customers
that make it easy for us to go above and beyond to provide them the
support they need to be successful."

   Members of the Awards' Board of Distinguished Judges & Advisors
and their staffs selected Stevie winners from among the Finalists.
Finalists were chosen by business professionals nationwide during
preliminary judging in April and May.

   Details about The American Business Awards, including the list of
Stevie Awards finalists and winners, is available at:
www.stevieawards.com/aba.

   About The Stevie Awards

   Stevie Awards are conferred in four programs: The American
Business Awards, The International Business Awards, The Stevie Awards
for Women in Business, and the Stevie Awards for Sales & Customer
Service. Honoring companies of all types and sizes and the people
behind them, the Stevies recognize outstanding performances in
business worldwide. Learn more about The Stevie Awards at
www.stevieawards.com.

   About Constant Contact, Inc.

   Launched in 1998, Constant Contact, Inc. is a leading provider of
email marketing and online survey tools for small organizations,
including small businesses, associations, and nonprofits. To learn
more, please visit www.constantcontact.com or call (781) 472-8100.

   This press release contains "forward-looking statements" within
the meaning of the "safe harbor" provisions of the Private Securities
Litigation Reform Act of 1995. These forward-looking statements are
made as of the date they were first issued and were based on current
expectations, estimates, forecasts and projections as well as the
beliefs and assumptions of our management. Words such as "expect,"
"anticipate," "should," "believe," "hope," "target," "project,"
"goals," "estimate," "potential," "predict," "may," "will," "might,"
"could," "intend," variations of these terms or the negative of these
terms and similar expressions are intended to identify these
forward-looking statements. Forward-looking statements are subject to
a number of risks and uncertainties, many of which involve factors or
circumstances that are beyond Constant Contact's control. Constant
Contact's actual results could differ materially from those stated or
implied in forward-looking statements due to a number of factors,
including but not limited to, the Company's ability to attract new
customers and retain existing customers, the Company's dependence on
the market for email marketing services for small businesses,
nonprofits, and associations, general economic conditions and economic
conditions specifically affecting the markets in which the Company
operates, adverse regulatory or legal developments, the Company's
ability to continue to promote and maintain its brand in a
cost-effective manner, the Company's ability to compete effectively,
the continued growth and acceptance of email as a communications tool,
the Company's ability to develop and introduce new products or
enhancements to existing products, the Company's ability to manage
growth, the Company's ability to attract and retain key personnel, the
Company's ability to protect its intellectual property and other
proprietary rights, and other risks detailed in Constant Contact's
Quarterly Report on Form 10-Q for the quarter ended March 31, 2008
filed with the Securities Exchange Commission ("SEC") on May 9, 2008,
as well as other documents that may be filed by the Company from time
to time with the SEC. Past performance is not necessarily indicative
of future results. The forward-looking statements included in this
press release represent Constant Contact's views as of the date of
this press release. The Company anticipates that subsequent events and
developments will cause its views to change. Constant Contact
undertakes no intention or obligation to update or revise any
forward-looking statements, whether as a result of new information,
future events or otherwise. These forward-looking statements should
not be relied upon as representing Constant Contact's views as of any
date subsequent to the date of this press release.

Constant Contact
Dhakir Warren, 339-222-5722
dwarren@constantcontact.com
or
PerkettPR for Constant Contact
Lisa Dilg, 313-399-0892
constantcontact@perkettpr.com

Copyright Business Wire 2008
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