DFW International Airport's Newly Redesigned Web Site Provides New Functionality...
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DFW International Airport's Newly Redesigned Web Site Provides New
Functionality And Information For Passengers
Travelers help design new site, and can blog more ideas through July 2
DFW INTERNATIONAL AIRPORT, June 19 /PRNewswire/ -- DFW International
Airport today published the Airport's newly redesigned web site,
http://www.dfwairport.com, which includes an array of new features designed to
put needed information easily at the fingertips of passengers. Some of the
new features that highlight the redesigned web site include an interactive
flight tracking service, panoramic terminal tours and a new search feature for
shops, restaurants and airport services. Web surfers are encouraged to leave
their feedback at the Airport's own blog through July 2.
"Whether you are in our terminals, in your home or office here in North
Texas or in Europe, South America, Asia or anywhere else -- our interactive
web site improvements are meant to help you make your time at DFW more
enjoyable, more comfortable and easier to navigate," said Joe Lopano,
executive vice president of marketing and terminal management at DFW. "While
we've seen a growing number of headaches associated with air travel recently,
we want to do everything we can with this site to give our passengers the
information they want most, quickly and easily."
The most desired features requested by passengers are reflected on the
site's new front page, including interactive search boxes for restaurants and
retail outlets, enhanced flight information, and navigational information
including links to terminal maps and panoramic photos.
For example, passengers can now search for restaurants by the type of food
or location, and once a selection is made a passenger will be given more
information options that include photos, locations and menus. Additionally,
the flight tracker section includes direct links to graphical tracking
services and real-time status updates of flights in progress, in addition to
the gate information and updated flight times.
"Our site has been very innovative among airport web sites through the
years, but we are certainly excited to bring even more leading edge features
to DFW passengers," said Sharon McCloskey, vice president for marketing
services at the Airport. "We have received great feedback on our previous
site, and we are using two years of that information as our design guide on
the new site."
DFW's new website redesign has been in the works for more than a year,
starting with a thorough analysis of site statistics and the features
passengers wanted most, and also bringing in new technology and functionality.
The site also went through an external usability testing process by DFW
travelers and site visitors.
The new http://www.dfwairport.com site officially went online on Thursday,
June 19, 2008. For the first two weeks, DFW is also asking for more feedback
on the new site design and features, encouraging Internet visitors to blog
their suggestions, ideas, criticisms and requests. The new site marks the
first major redesign of DFW's web site since 2001.
About DFW International Airport
Located halfway between the cities of Dallas and Fort Worth, Texas, DFW
International Airport is the world's third busiest, offering nearly 1,900
flights per day and serving 60 million passengers a year. DFW has been named
"Best Airport for Customer Service in North America" by an Airports Council
International survey of passengers in 2006 and 2007. DFW International
Airport provides non-stop service to 136 domestic and 38 international
destinations worldwide. For the latest news, real-time flight information,
parking availability or further details regarding the many services provided
at DFW International Airport, log on to http://www.dfwairport.com.
SOURCE DFW International Airport
Ken Capps, Vice President Public Affairs of DFW International Airport,
+1-972-973-5555, Kcapps@dfwairport.com
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