Cellular One of NEPA Implements Info Directions' Billing, CRM and Point of Sale Solutions
* Reuters is not responsible for the content in this press release.
Integrated OSS/BSS/POS solution to help facilities-based wireless
provider improve efficiency and enhance the customer care experience
for end users
VICTOR, N.Y.--(Business Wire)--
Info Directions, leading developer of net-centric billing, rating,
order management, workflow and selling solutions for the
telecommunications industry, is pleased to announce that mobile
service provider Cellular One of Northeast Pennsylvania (NEPA) has
completed implementation of its CostGuard(R) XG OSS/BSS software and
Lexys Point of Sale applications. Cellular One of NEPA will use the
company's line of software solutions in the Info Directions ASP to
manage rating, billing, CRM and retail operations for its growing
subscriber base.
Cellular One of NEPA is a rural cellular communications company
that provides voice and data service over a CDMA network in Wayne and
Pike counties, the two Pennsylvania counties bordering New York and
New Jersey across the Delaware River. Providing service since 2000,
Cellular One of NEPA provides first-class customer care and is
committed to delivering the latest mobile products and services to its
subscriber base.
With the implementation of the CostGuard XG OSS/BSS and fully
integrated Lexys Point of Sale solution, Cellular One of NEPA now has
the ability to link critical components in its corporate and retail
activities to secure a single view of end user activities and
purchases. The company has gained significant advantages by leveraging
CostGuard's ability to share the Product Catalog between the
billing/CRM system and the retail POS, streamlining the launch of new
products and services. CostGuard also provides for superior handling
of outcollect files, so the company is confident it is accurately
capturing and managing the revenue opportunities associated with this
critical activity.
"CostGuard XG's integrated billing, CRM and point of sale solution
provides us with exceptional functionality and flexibility so we can
offer our subscribers the latest service offerings and eliminate
extraneous operations in our process," said Jamie Davis, Market
Manager for Cellular One of NEPA. "We are excited to be working with a
company that is committed to serving the rural wireless market and
continuously enhancing their solutions. We anticipate building a
strong and successful partnership with Info Directions."
"It has been a pleasure working with the team at Cellular One.
They are clearly focused on the needs of their customers and willing
to make the investment in infrastructure to ensure they can provide
the latest mobile solutions," said Donald Culeton, president of Info
Directions. "CostGuard XG and its integrated POS solution were built
for progressive companies like Cellular One. We look forward to
providing them with the operations systems needed to help facilitate
growth, simplify operations and enhance the end user experience."
About Cellular One of NEPA:
Cellular One of Northeast Pennsylvania is a privately held company
offering the best wireless coverage available in the scenic northern
Pennsylvania Poconos. The Company has made extensive investments in
its network and expanded its service offerings as part of its
commitment to delivering unparalleled voice, data, and customer
service. Cellular One of Northeast Pennsylvania is headquartered in
Honesdale, Pennsylvania.
About Info Directions, Inc.:
Info Directions provides operations and billing software for the
convergent communications market. The company's award-winning
CostGuard(R).NET/XG and integrated Lexys Point of Sale(TM)
applications help service providers engaged in mobile, MVNO, local,
long distance, data and VoIP sales monetize service offerings and
streamline operations related to selling, activating, managing and
billing customers. Info Directions is a Microsoft Gold Certified
Partner and a member of the MSDN ISV Program. To learn more about Info
Directions, please call 1.888.924.4110 or visit us at
www.infodirections.com.
Cellular One of NEPA:
Jamie Davis
Market Manager
888-CELL-1-PA
jdavis@cellularonenepa.com
or
Info Directions:
Stacey Michaels
Marketing Communications Manager
888-924-4110, ext. 6886
smichaels@infodir.com
Copyright Business Wire 2008
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