Riverbed Selects Baxter Planning Systems for Service Parts Planning
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Proven Advanced Solutions and Scalability Key in Selection AUSTIN, Texas--(Business Wire)-- Baxter Planning Systems (www.bybaxter.com), the premier provider of aftermarket parts planning solutions, announced today that Riverbed Technology, the technology and market leader in wide-area data services (WDS), has selected Baxter's industry-leading aftermarket parts management solution Prophet by Baxter as their global, automated, service parts planning solution. "Riverbed offers world-class support services to help customers fully leverage the value of their Riverbed investment," said John Cowan, director of global support delivery for Riverbed. "Since our customer base includes organizations with offices worldwide, our technical support is available 24 hours a day, 7 days a week. To ensure that we maintain our high levels of service we will leverage Baxter's advanced service parts planning tool, which will scale with our business requirements." "As Riverbed continues to expand, we will give them the tools to maximize customer support," said Greg Baxter, CEO and President of Baxter Planning Systems. "We have set the standard for excellence in the service parts planning arena and plan to deliver an optimized solution for Riverbed to achieve the highest customer service levels while ensuring inventory investments are minimized. We are thrilled with the opportunity to work with such a talented company and demonstrate our value." Riverbed will implement a full compliment of web based Prophet by Baxter functions including, Distribution Center Planning, Field Planning and Supply Chain Execution. Key supply chain execution modules, Asset and Inventory Tracking and Supplier Web Portal provide global visibility to inventory while also streamlining the communication process to and from suppliers. Baxter will also host the Riverbed solution via a managed services solution, which goes beyond the traditional Software as a Service (SaaS) model to include all application upgrades and daily production system services. About Baxter Planning Systems Inc. Since 1993, Baxter has pioneered the development of Web-based solutions to meet the unique demands of after-market, service, repair, and spare parts industries. The Prophet by Baxter(TM) suite of integrated forecasting and planning applications enables Baxter's clients to achieve industry-leading customer service levels while significantly increasing profitability. Headquartered in Austin, Texas, Baxter is privately held, self-funded, and profitable. Global 2000 and Fortune 500 enterprises deploying Baxter solutions include Extreme Networks, Agilent Technologies, De La Rue, Silicon Graphics, Enterasys Networks, Alcatel-Lucent, Network Appliance, and Philips Medical Systems. For more information, visit Baxter on the Internet at www.bybaxter.com, or call 866-323-5959. Baxter Planning Systems Inc., Austin Mark Anderson, 866-323-5959 PR@bybaxter.com Copyright Business Wire 2008
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