Marshal Doubles Global Technical Support Organization

ATLANTA, GA, Jul 22 (MARKET WIRE) --
Secure email and Web gateway security provider Marshal today announced
that it has doubled the size of its global technical support organization
to focus on enhancing the quality of the customer experience and support
its worldwide business growth of 48 percent*. The company has implemented
a multi-tiered technical support system, designed to address customer
calls more effectively by leveraging the expertise of Marshal's highly
trained technicians to direct the right resource to each issue.

Marshal's new Level I support team is centrally based in North America to
answer initial customer requests for assistance worldwide 24/7/365.
Members of Marshal's Level II support team are based in Houston, Texas;
Basingstoke, England and Auckland, New Zealand to provide regional
technical support and lend their expertise to solving the most complex
issues.

"While other companies in our industry are feeling the need to reduce
operating costs by closing offices and outsourcing to second and
third-world call centers, Marshal is using its growth to invest in
technical support and raise the bar on customer service," said Michael
Whitehurst, VP Global Support for Marshal.

Marshal is experiencing phenomenal growth quarter over quarter, despite
the worldwide economic downturn. In 2007, the company experienced
double-digit growth across its flagship products, MailMarshal and
WebMarshal. The company also experiences extremely high customer
retention at 90 percent.

"When times are tough, customers rely on great support to help them get
the most out of their technology investment," said Whitehurst. "Our
customers are already loyal to Marshal because of our technology and they
deserve the best customer service in the industry. With our expanded
technical support organization and our new tiered model, we continue to
improve upon the high level of technical support our customers have come
to expect."

About Marshal

Marshal is a global leader in content security across multiple protocols,
enabling organizations to secure their IT environment, protect against
threats and comply with corporate governance needs. Marshal provides
customers with a complete portfolio of policy-driven email and Internet
solutions that integrate content filtering, compliance, secure messaging
and archiving. Forty percent of the Global Fortune 500 companies use
Marshal security solutions to secure their corporate messaging networks
and Web access against internal abuse and external threats such as
viruses, spam and malicious code. More than 7 million users in over
18,000 companies worldwide use Marshal solutions to protect their
networks, employees, business assets and corporate reputation and to
comply with corporate governance legislation requirements.

Marshal's Americas headquarters is in Atlanta, Georgia, with corporate
headquarters in London (UK) and offices in Auckland (New Zealand), Houston
(USA), Johannesburg (South Africa), Munich (Germany), Paris (France) and
Sydney (Australia). More information is available at www.marshal.com.

*Growth recorded from December 2006 to December 2007

Media Contact:
Monica Shaw
Carabiner Communications
770-367-9534
mshaw@carabinerpr.com

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