Five9 Launches Robust Applications for Virtual Call Centers that Fuel Customer Campaigns

Five9 Offers a Quick Start to Deploy, Dial, and Recover Assets
PLEASANTON, Calif.--(Business Wire)--
Five9, Inc., a leader in on-demand call center solutions, today
announced a new software release that drives customer campaigns for
accelerated results. As a market leader, Five9's new software release
7 provides deep features for outbound and blended call centers that
serve specific industry sectors and an array of inbound call center
functions that target common applications such as help desks,
technical support, and business continuity.

Exhibiting at the ACA show today, Five9 Chief Technical Officer
Jim Dvorkin said, "We chose this venue because our credit and
collections customers have a long-term relationship with us. They will
find enhanced features specifically for their business needs,
including predictive dialing in vertical dialing mode and automated
list management. Valuable for broader market coverage, quicker debt
recovery, customer service, and agent productivity, our call center
solutions are adaptive to meet changing credit and collections needs."

According to Jim Dvorkin, "When we deploy this solution with
financial service firms including brokerages, they will experience
powerful, reliable, and flexible features for targeting top-priority
goals. The technology is first-rate and so is the technical support.
As our customers' business evolves, we add capabilities that help them
meet peak demands. The add-on process is simple and quick."

As an early entrant to the on-demand software market, Five9 has a
track record of delivering customer-centric solutions that adapt to
changing business needs. Customers in many segments including
financial services, marketing services, retail, telecommunications,
and call center outsourcers use the Five9 service effectively for win
backs, customer acquisition, and customer retention. Release 7
incorporates over 30 new features based on feedback from customer
deployments around the world.

About Five9, Inc.

Five9 is the leading global provider of on-demand call center
software for telemarketing, customer service, and business continuity.
The award-winning Five9 Virtual Call Center and Predictive Dialer
serves customers of all sizes on five continents. Customers profit
from Five9's reliable, robust functionality that is fast, easy, and
affordable to deploy. For more information, visit www.five9.com.

Five9
Tracy Tufillaro, Vice-President Marketing, 610-265-9546
pr@five9.com

Copyright Business Wire 2008