Managed Systems Raises the "Level" on Customer Service for Small and Mid-Sized Businesses

* Reuters is not responsible for the content in this press release.

Wed Jul 23, 2008 11:29am EDT

  NEW YORK, NY, Jul 23 (MARKET WIRE) -- 
Managed Systems, Inc., delivering proven IT solutions to SMBs, today
announced its partnership with Level Platforms Inc. (LPI), the leading
provider of remote monitoring and management software, to deliver
proactive IT systems monitoring to their customers.

    In today's turbulent economy, companies are feeling the pinch. Resources
such as time and money are scarce. This is even more apparent for small
and mid-sized businesses (SMBs) that take a major hit from any
productivity-hindering downtime, the end result being lost revenue
opportunities.

    To address this issue, Managed Systems is remotely and proactively
monitoring their customers' IT infrastructure using Managed Workplace(R),
Level Platforms' remote management solution. By analyzing network device
alerts, pre-failure indicators, performance benchmarks and security
issues, Managed Systems is able to identify preventative maintenance
opportunities and proactively address issues that eliminate network
downtime. This allows SMBs to focus on what's important --
revenue-generating activities.

    "IT system downtime is simply not an option for any company -- big or
small," said Dan Wensley, Level Platforms' VP of partner development.
"Working with a best-of-breed solution provider such as Managed Systems,
empowers SMBs to transform the reliability and performance of their IT
network. Maximizing on this new level of productivity ultimately furthers
their success."

    Managed Systems offers a complete, reliable and cost-effective solution
that allows SMBs to gain better control over their existing IT costs and
expenditures. By incorporating Level Platforms into its IT solution,
Managed Systems is able to provide cutting-edge technology support
solutions, with up-to-the-minute proactive management of IT systems. With
Level Platforms' comprehensive easy-to-read reporting functionality,
Managed Systems has increased its customer response time by more than 90
percent.

    "Our goal is enabling SMBs to use IT systems as an asset, so companies can
maximize their business potential," said Kevin Hart, CEO of Managed
Systems. "Working with Level Platforms has enabled us to do just that --
provide a best-in-class technology solution that gives our clients a
sophisticated, reliable and non-disruptive work environment, allowing them
to get back to their core focus: running their business."

    About Level Platforms

    Level Platforms is the leading provider of managed services software for
IT solution providers servicing small and mid-sized customers. Through its
award winning product Managed Workplace, Level Platforms provides
everything a Managed Services Provider needs to remotely monitor and
manage their customers' IT environments through a single web-based central
dashboard. More than 2500 solution providers in 30 countries have chosen
Managed Workplace based on its advanced agentless technology, ease of use
and extensive service collaboration features. For more information, visit
Level Platforms at www.levelplatforms.com.

    About Managed Systems

    Managed Systems delivers proven technology solutions to New York's small
and mid-sized businesses, giving entrepreneurs the time to focus on what
they do best: Run their companies. Using Managed Systems, business owners
can get control over their technology and related infrastructure costs,
simplify the management and maintenance of their mission-critical
technologies and make themselves and their business more productive and
profitable. For more information, visit Managed Systems at
www.managedsystems.com.

    

Media Contact:
Katy Zack
For Managed Systems
212.255.0080, ext. 11
Email Contact

Copyright 2008, Market Wire, All rights reserved.

-0-
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.