ROI Calculations Drive Fairplex to Select SuccessFactors Enhanced Talent Management...

ROI Calculations Drive Fairplex to Select SuccessFactors Enhanced Talent Management Solution for Small and Mid-Sized Businesses

Professional Edition ULTRA delivers simplified user interface,
enhanced Goal Management; beats out the competition
SAN MATEO, Calif.--(Business Wire)--
SuccessFactors, Inc. (NASDAQ:SFSF), the global leader in on-demand
performance and talent management solutions, today announced that
Fairplex, home of the Los Angeles County Fair, has implemented
SuccessFactors Professional Edition ULTRA, SuccessFactors' latest
product release designed specifically for small and mid-sized
businesses to enrich goal alignment and management, realize tangible
cost and efficiency savings, and streamline overall performance
management processes.

Fairplex had the benefit of using SuccessFactors' ROI calculator
in its selection process, which calculates both the anticipated hard-
and soft-cost savings of the solution. Fairplex found that from both
an employee and overall business perspective it could achieve massive
savings in terms of efficiency and effectiveness. The overall result
was a projected total savings of almost $80,000 over five years, which
equates to a 381 percent ROI, including engagement benefits.

Fairplex will be implementing the latest version of
SuccessFactors' SMB offering, Professional Edition ULTRA. Designed for
organizations of up to 500 employees, this new upgrade leverages Web
2.0 technologies for advanced integration between modules and easy,
results-focused capabilities, delivers a simplified user interface,
and more intelligent search to create an engaging user experience for
managers and employees alike. The release includes Self-Service
Administration, which delivers powerful new functionality for
configuring and managing the suite.

Governed by the Los Angeles County Fair Association, Fairplex is
the home of a number of year-round educational, multi-cultural and
entertainment events tailored for the enrichment and enjoyment of
Southern California's adults, youth and families. The organization is
in the business of attracting premier events and faces stiff
competition from the many other Southern California venues in
attracting talent. Fairplex has 250 employees year-round, though this
number jumps to 2,000-2,500 to scale for the L.A. County Fair, which
will take place on September 5 - 28, 2008.

With this influx, it is important to have standard processes in
place to drive consistency and accountability to keep both full- and
part-time employees engaged and aligned with goals. Over the past
two-and-a-half years, the company has set out to revamp the
performance management system to better align with best practices,
moving on from a simple, paper-based legacy system that left goals
tucked away every year and forgotten. Fairplex embarked on an
initiative to seek out engaging tools that would lower its core
employee turnover and increase the value of the workforce.

Fairplex looked at a number of options in the selection process
and narrowed its choice down to SuccessFactors and a small vendor with
a more limited product offering. Ultimately, they found that
SuccessFactors' offering was distinctly easier to adopt and manage.
The Professional Edition interface was clearer, more intuitive and
easier to navigate, and the Software-as-a-Service delivery model meant
that it would have no impact on Fairplex's IT department or other
systems and processes that were already in place.

Fairplex was particularly drawn to SuccessFactors' Goal Management
offering as it supports their stated core values of community service,
integrity and leadership - in particular, they appreciated that goals
are housed in one place and are easily accessible and can be managed
on a regular basis. This allows all employees and managers to keep
goals as a top priority and ensure they are always moving towards
their objectives. The software also facilitates consistency between
managers' ratings and makes the review process less painful and easier
to conduct.

"SuccessFactors is very tapped in to the tangible business value
its software provides - both in the product and in added features like
the Customer Community and ROI calculator - so the results of our
strategic HR initiatives are right there for us to see," said Raymond
Ortegaso, corporate development director of Fairplex. "As for the
product itself, the interface is much more intuitive and easy to use
than anything else we've seen out there. We're excited to be early
adopters of the new release and are anxious to see the great value
it's going to bring to our organization."

"It's fantastic when a company takes the time to fully understand
how optimizing the performance of their people will drive a real
return on investment and increase the company's bottom line," said
Shelly Davenport, general manager of SMB for SuccessFactors. "Using
our ROI tool, Fairplex was able to very easily see how aligning and
motivating their employees along with streamlining historically
resource-intensive processes will translate into real revenue and
costs savings."

SuccessFactors' SMB offerings - Professional Edition for
organizations up to 500 employees, and SuccessPractices for
organizations with up to 2,500 employees - bring enterprise-class best
practices to small and midsize businesses. The Web-based,
Software-as-a-Service technology model enables SMBs in all industries
to cost-effectively implement the technology without the need for
extensive IT support. By providing real-time, company-wide visibility
into such critical performance data, companies are able to make
better, more informed decisions about how to promote, recruit,
compensate, reward and manage their employee base.

About SuccessFactors, Inc.

SuccessFactors is one of the fastest growing public software
companies and the leading provider of on-demand employee performance
and talent management solutions. The company enables organizations of
every size, and across every industry and geography, to achieve
high-performing workforces through goal alignment and execution,
talent development and planning, and pay-for-performance initiatives.
From 92 customers and approximately 282,000 end users in 2003 to more
than 2,000 customers and nearly 4 million end users today,
SuccessFactors' solutions are widely deployed across 60 industries in
over 185 countries in 22 languages. Founded in 2001 with offices
around the world, the company employs more than 700 people, all
passionately focused on revolutionizing the future of work. For more
information, visit: http://www.successfactors.com.

SuccessFactors
Dominic Paschel, 650-645-4474 (Investor Relations)
dpaschel@successfactors.com
or
Jesse Odell, 415-625-8555 (Public Relations)
successfactors@launchsquad.com

Copyright Business Wire 2008