KANA Software to Announce First Half / Second Quarter 2008 Financial Results

MENLO PARK, Calif.--(Business Wire)--
KANA Software, Inc. (OTCBB: KANA.OB), a world leader in
multi-channel customer service, will announce its Second Quarter 2008
financial results after the market close on Tuesday, August 5, 2008.
KANA will host a conference call to discuss the results at 1:30pm PST
(4:30pm EST) on the same day.

Investors are invited to listen to the conference call by dialing
(617) 597-5377 and entering passcode 38276093. Investors are also
invited to listen to the conference call on the investor relations
section of KANA's website at www.kana.com. A replay of the web cast
will be available by dialing 617-801-6888 and entering passcode
55242704. A replay of the web cast will also be available at
www.kana.com for a week following the completion of the call.

About KANA

KANA is a world leader in multi-channel customer service. KANA's
integrated solutions allow companies to deliver consistent, managed
service across all channels, including email, chat, call centers and
Web self-service, so customers have the freedom to choose the service
they want, how and when they want it. KANA's clients report
double-digit increases in customer satisfaction, while reducing call
volumes by an average of 20%. KANA's award-winning solutions are
proven in more than 600 companies worldwide, including approximately
half of the world's largest 100 companies. For more information,
please visit www.kana.com.

NOTE: KANA is a registered trademark of KANA Software, Inc. All
other company and product names may be trademarks of their respective
owners.

Investors:
KANA Software
650-614-8160
InvestorRelations@KANA.com
or
Press/Media:
PAN Communications
Erica Burns, 978-474-1900
kana@pancomm.com

Copyright Business Wire 2008