'Achieving Class A Business Excellence: An Executive's Perspective' Tells How to...

'Achieving Class A Business Excellence: An Executive's Perspective' Tells How
to Deliver Outstanding and Sustainable Business Results

NEW LONDON, N.H., July 31 /PRNewswire/ -- "Achieving Class A Business
Excellence: An Executive's Perspective," (John Wiley & Sons, Inc., $45.00)
describes and details the path along the journey that will enable company
leadership to deliver outstanding and sustainable business results. Not a
discussion of textbook theory, but a realistic portrayal of the proven
concepts, principles, and methodologies applied by authors Dennis Groves,
Kevin Herbert, and Jim Correll throughout their career in real situations
involving real people facing the real problems that most business executives
face daily. The core concept is that excellent business results depend upon a
system of well-designed and fully-integrated business processes operated and
managed by knowledgeable and committed people.
In "Achieving Class A Business Excellence," the storyline focuses on Greg,
the newly-hired company president who, under increasing pressure, addresses a
myriad of existing problems with traditional solutions only to find results
getting worse. His epiphany comes when he attends an "Effective Management"
Business Excellence Seminar that focuses on a top management process called
Integrated Business Management, a process that transcends traditional Sales
and Operations Planning. In the seminar, he is introduced to the concept of
Class A Business Excellence and Class A Checklist tools.
The education, innovative processes, and proven, structured methodologies
to which he and his leadership team commit guide them on their journey to
business excellence. The reader will accompany Greg every step of the way and
be by his side as he listens, learns, observes, and applies the principles
from the various lessons he and his team learn.
Greg's journey changes the way he manages and changes the way every
employee operates within the company. Ultimately, they achieve success and
receive their Class A certification, signifying consistent performance
approaching the upper decile level in their industry.
While the characters in the book are fictional, the people, the
businesses, the situations, the challenges, the conversations, the conflicts,
and the outcomes are based on the authors' extensive expertise as Oliver Wight
educators, coaches, and mentors, and previously, their direct hands-on
experiences as industry practitioners and professionals. Also contributing to
the narrative is the collective experience of their colleagues in the Oliver
Wight Companies.
"Achieving Class A Business Excellence" is scheduled for a September 2008
release. Autographed copies of the book can be purchased by visiting the
Oliver Wight website, http://www.oliverwight-americas.com, or by phoning an
Oliver Wight Customer Service Representative at 1-800-258-3862 X111.
About Oliver Wight
Oliver Wight are leading business improvement specialists who educate,
coach, and mentor people to lead and sustain change on the journey to business
excellence and outstanding business performance. With offices throughout North
and South America, Europe, and Asia/Pacific, Oliver Wight consultants are at
the leading edge of management thinking and practice. For over 35 years, the
Oliver Wight organization has worked with hundreds of companies worldwide to
achieve Class A results. For more information, go to
http://www.oliverwight-americas.com.
Contact: Susan S. Hansen, Vice President, Operations and Marketing, Oliver
Wight Americas, Inc., P.O. Box 368, New London, NH 03257, 1-800-258-3862,
X103, e-mail, shansen@oliverwight.com.
SOURCE Oliver Wight Americas, Inc.

Susan S. Hansen, Vice President, Operations and Marketing, Oliver Wight
Americas, Inc., +1-800-258-3862, ext. 103, shansen@oliverwight.com