Central Desktop Extends Communication and Collaboration Platform: Connects Users...
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Central Desktop Extends Communication and Collaboration Platform: Connects Users with External Applications within Central Desktop Workspaces
First New Platform Extension Applications Include Time-Tracking
and Support/Help-Desk Services
PASADENA, Calif.--(Business Wire)--
Central Desktop, bringing business teams online for more than
three (3) years with its award-winning communication and collaboration
platform, today announced its Summer Release which includes
time-tracking, support/help-desk applications and a powerful new
database API that allows teams to integrate other application data
into the Central Desktop platform. Business users can finally manage
all of their daily business activities from anywhere at anytime from a
single Web location. In addition to the database enhancements, the
today's release includes an extension of user profiles for creating
custom, searchable fields and links to external profile data from
social networks such as LinkedIn and Facebook. Today's release marks
another step towards Central Desktop's vision to provide the most
complete virtual team platform on the market for conducting daily
business activities.
Central Desktop's Web 2.0 platform consistently delivers a 30%
increase in team productivity while decreasing the total cost of doing
business. "Having an application that makes connecting to content as
easy as connecting to people is a real step forward. No longer do you
have to bring up multiple applications to access corporate data and
share it with one or more people within a common context like Central
Desktop," noted David Coleman, Founder and Managing Director of
Collaborative Strategies and author of the new Collaboration 2.0 book.
"It's the ease of usability and the ability to connect to a wide
number of data sources that we're seeing in Central Desktop's release
that is driving the rapid adoption of Collaboration 2.0 applications
forward."
Central Desktop continues to deliver more collaboration
functionality and robustness than Google Apps and without the
resources required to configure Sharepoint. "We're continually looking
for ways to improve how we service and support small to mid-sized
businesses," said Isaac Garcia, CEO, Central Desktop. "The Web
application market is exploding, and though we already have the
majority of online tools for collaborating on work as a part of the
Central Desktop platform, users in a variety of industries need
additional support to track-time, manage service and support, as well
as bring together other industry specific functions into their daily
business communications and collaboration efforts," said Isaac Garcia,
CEO and Co-Founder, Central Desktop. "We're purpose-built for SMBs who
often don't receive the level of service and support they require from
larger software vendors, it's our number one priority to quickly
develop our platform to meet our customer's requirements as they
migrate their daily business activities online."
Used by hundreds of thousands of people worldwide, Central
Desktop's customers represent teams in technology, media, marketing &
communications, professional services, architecture & design and
others with geographically dispersed team members.
More on the Central Desktop Summer Release
Database API: The new database API is ideal for creating custom
workflow between Central Desktop and third party software
applications. In addition, it allows users to create custom
mini-applications within Central Desktop Workspaces. The Database API
allows users to:
-- Integrate third-party data into Central Desktop workspace
databases
-- Auto-update Central Desktop Databases from integrated 3rd
party applications
-- Query and export custom data sets from Central Desktop
Databases
-- Auto-import custom data sets into Central Desktop Database
Time-tracking Application: The new time tracking application is
ideal for professional services, consultants, developers, designers,
project resource management and other 'time-measured' tasks. Time
tracking allows users to:
-- Track the amount of time spent on a specific task
-- Create timesheets and reports by user, by project and by
date-span
-- Capture custom data into user-defined fields, so that users
can track more than just time
-- Export timesheets and reports into 3rd party billing
applications
Help-Desk Application: The new help-desk application is ideal for
in-house help desks, client services, internal software support teams,
vendor management and minor bug-tracking. It eliminates the need for
Central Desktop customers to subscribe to third-party help-desk
services to reduce subscription costs and increase efficiencies. The
help desk application allows users to:
-- Track support desk tickets
-- Open and close help desk incidents
-- Report on the number of open and closed help desk incidents
Visit the Central Desktop blog for more details at
http://cdblog.centraldesktop.com.
About Central Desktop
Central Desktop brings business teams online. With its
award-winning communication and collaboration platform teams can now
manage their daily business activities from anywhere at anytime. Used
by hundreds of thousands of people worldwide, Central Desktop
customers represent teams in technology, media, marketing &
communications, professional services, architecture & design and
others with geographically dispersed team members. Its Web 2.0
platform consistently delivers a 30% increase in productivity while
decreasing the total cost of doing business. Key Central Desktop
customers include The Barack Obama Presidential Campaign, WebCor
Builders, iSoldit, Gymboree, NXTV, Chapters of the Project Management
Institute and the California Office of HIPAA Implementation. Founded
in 2005, Central Desktop is a privately-held company located in
Pasadena, California. For more information, visit
www.centraldesktop.com.
(C) Central Desktop 2008. All rights reserved. Central Desktop and
the Central Desktop logo are all registered trademarks of Central
Desktop. All other trademarks and registered trademarks are the
property of their respective owners.
Inspire Communications
Sonya Prybutok, 415-812-9755
sonya@inspire-communications.com
Copyright Business Wire 2008
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