OnStar Opens 'Crisis Assist' Emergency Services to Those Affected by Edouard
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OnStar Provides All Services to All Subscribers Affected, Regardless of Plan
DETROIT, Aug. 5 /PRNewswire/ -- OnStar reminds its subscribers in Texas
and Louisiana that a simple push of the OnStar button in GM vehicles will put
them in contact with specially-trained Crisis Advisors. OnStar's Crisis
Assist capabilities include specially trained Crisis Advisors, who will help
with:
-- GPS Positioning: Contact emergency responders if needed and direct them
to the subscriber's location, using OnStar's embedded cellular calling
system and Global Positioning System (GPS) satellite technology, which
pinpoint a subscriber's location when he or she contacts an advisor.
-- Emergency Services Notification: Inform appropriate public safety
officials when a subscriber contacts OnStar about someone in need of
emergency assistance.
-- Emergency Calls: Connect subscribers to loved ones, family and friends.
-- Emergency Directions: Provide real time crisis information and
centralized assistance for food, water, shelter locations and hotel
accommodations along with information on road closures, power outages,
and weather updates.
"When fires, hurricanes, floods, or tornadoes affect our customers, OnStar
opens its services to all affected subscribers," said Scott Kubicki, Vice
President, OnStar Subscriber Services. "Louisiana and Texas residents are
encouraged to press the OnStar button on their GM vehicle for information
about the storm, shelter information and routing."
OnStar has opened services recently for subscribers affected by Hurricane
Dolly and the Southern California earthquake.
Preparation is the best defense in any kind of crisis. For more
information on OnStar Crisis Assist, visit www.onstar.com .
About OnStar by GM
OnStar, a wholly-owned subsidiary of General Motors, is the leading
provider of in-vehicle safety, security and communication services. OnStar is
available on more than 50 MY 2009 GM models. OnStar is standard for one year
on nearly all new GM retail vehicles in the United States and Canada. OnStar
provides services to more than 5 million subscribers in the U.S. and Canada.
OnStar ranked at the top of the latest Consumer Telematics Vendor Matrix
released by ABI Research in 2008. More information about OnStar can be found
at http://www.onstar.com/.
SOURCE General Motors Corporation
Cristi Vazquez, OnStar Communications Manager, +1-313-667-0874, Cell:
+1-248-410-7827, Cristi.Vazquez@OnStar.com, Jocelyn Allen, OnStar, VP Public
Affairs and Corp. Communications, +1-313-665-2790, Cell: +1-313-378-8668,
Jocelyn.Allen@OnStar.com
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