PRC Names Outsourcing Veteran Steven K. Richards as Chief Executive Officer

FT. LAUDERDALE, Fla.--(Business Wire)--
PRC, LLC, a leading provider of outsourced customer management
services, announced today that Steven K. Richards has been appointed
Chief Executive Officer of the Company, effective immediately. Mr.
Richards will also join the Board of PRC's parent company.

Mr. Richards succeeds Jerry McElhatton, who served as PRC's CEO
during its recently-completed reorganization. Mr. McElhatton will
remain with the Company in an advisory capacity during a transitional
period.

Mr. Richards, 45, is a seasoned executive with an outstanding
record of achieving growth and profitability in the Business Process
Outsourcing (BPO) industry. Prior to joining PRC, he served as
President of Transworld Systems, the largest North American commercial
receivables management solutions outsourcer, where during his
four-year tenure he led an expansion of the business and delivered
record revenues and earnings. Prior to Transworld, from January 2002
through April of 2004 he served in a variety of senior executive
roles, including COO, at RMH Teleservices, a leading North American
call center outsourcer. During his tenure, he was responsible for
achieving substantial growth and improvement in the company's
profitability as the result of a series of rigorous sales and
operational initiatives. In addition to these leadership roles, Mr.
Richards previously held key positions with AT&T and with Excel
Communications, a unit of BCE Inc.

"I am delighted to join PRC as we embark on an exciting new stage
in the Company's history," Mr. Richards said. "PRC has a well-deserved
reputation for delivering superior customer satisfaction for its
marquee clients and providing outstanding service to their customers.
Our top priority will be to continue to deliver on PRC's commitment to
100%, across-the-board client satisfaction. PRC has an excellent team
of talented, forward-thinking professionals, and I look forward to
working closely with them as we grow the business together."

Mr. McElhatton added, "Steve brings a wealth of experience in the
BPO industry and outstanding leadership credentials to PRC. I am
confident that Steve and his team will capitalize on PRC's financial
stability and operational effectiveness to realize PRC's ambitious
growth and profitability objectives."

Mr. Richards earned a Business degree with honors at Penn State
and has completed Executive Programs at Duke, UVA and Penn State.

About PRC

PRC is an outsourced Business Solutions Provider globally
delivering Customer Management and Sales & Marketing services on
behalf of leading brands. With over 25 years of experience, PRC
delivers solutions that support communications to target, acquire,
grow, retain and develop customer relationships that deliver a
positive return on their clients' investment. Headquartered in Ft.
Lauderdale, Florida, the Company supports clients worldwide through
its global network of centers. PRC is privately held. The largest
equity holders of its parent company are investment firms that are
affiliates of Babson Capital Management, LLC, Bayside Capital and
Silver Point Capital. For more information, visit www.prcnet.com.

Kekst and Company Incorporated
Michael Freitag or Wendi Kopsick, 212-521-4800

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