Hyatt Place(R) Named Top Mid-Scale Full Service Brand by J.D. Power and Associates
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Next Generation Hotel Concept Claims Coveted J.D. Power and
Associates Award in First Year of Consideration
CHICAGO--(Business Wire)--
Hyatt Hotels & Resorts today announced that Hyatt Place(R), which
has grown to 118 hotels nationwide since its 2006 launch, has been
named the top mid-scale full service brand in the J.D. Power and
Associates 2008 North America Hotel Guest Satisfaction Index(SM).
"Hyatt Place was designed to be a next generation concept and was
the result of some of the most extensive customer research ever
undertaken by Hyatt," said Mark Hoplamazian, president and chief
executive officer, Global Hyatt Corporation. "The fact that our guests
have recognized Hyatt Place in this way in its first year of
consideration is a testament to our associates who engage with our
guests everyday. We are focused on continuing to expand Hyatt Place so
that we may serve more markets in North America and eventually, around
the world, as we remain dedicated to delivering superior service and
value to our guests."
Hoplamazian also acknowledges the role played by Hyatt's
development community in contributing to the brand's success. "The
select group of developers with whom we are partnering to expand Hyatt
Place deserve credit for providing excellent input that we have used
to enhance the appeal of Hyatt Place as a brand."
According to the J.D. Power and Associates study, Hyatt Place
received the highest rankings possible in nearly every key measure of
the guest experience, including guestroom, hotel services, hotel
facilities and costs and fees.
HYATT PLACE BACKGROUND
Hyatt Place was inspired by the changing landscape of
contemporary, multi-tasking business travelers, who have successfully
adapted to today's "24/7 lifestyle," seamlessly merging personal and
professional activities. To help guests achieve this lifestyle, Hyatt
Place offers an atmosphere of casual hospitality with a balanced mix
of comfortable and functional amenities.
-- Guestrooms: For work, guests can take advantage of the
complimentary Wi-Fi, oversized desk and ergonomic chair in
each room. And when it's time to relax, they can stretch out
on the eight-foot Cozy Corner sectional sofa-sleeper and watch
their favorite shows on the room's 42-inch flat panel,
high-definition television. Each room's innovative Hyatt Plug
Panel(TM) also allows guests to connect their own
entertainment media to the television, including laptops, MP3
players, DVD players or any other portable device. At bedtime,
the signature Hyatt Grand Bed(TM) ensures guests will enjoy a
peaceful night's sleep.
-- Gallery: An innovative welcoming arrival area where guests are
greeted by a Gallery Host who assists guests with everything
from check-in to preparing a freshly made snack, the Gallery
offers two self-registration kiosks, an intimate coffee and
wine cafe and bakery, free Wi-Fi, a TV den and an "e-room"
with free access to public computers and a printer with secure
print-ahead technology.
-- Mealtime: Guests at Hyatt Place may purchase signature hot
breakfast entrees along with Starbucks(R) specialty coffees or
enjoy a free continental breakfast. Hyatt Place also offers a
variety of freshly prepared, cafe-quality items, including
made-to-order entrees, sandwiches, soups, salads and pizza,
which guests can order 24/7 via a touch screen menu in the
Guest Kitchen or from a Gallery Host.
-- StayFit@Hyatt: To help guests stay physically and mentally
productive, each Hyatt Place offers a StayFit@Hyatt gym
featuring state-of-the-art Life Fitness(R) equipment.
Travelers are raving about Hyatt Place hotels already open in and
around more than 115 locations nationwide, including Atlanta, Chicago,
Cincinnati, Dallas, Washington, D.C., Houston and Tampa. There will be
130 Hyatt Place hotels open by year-end 2008 in key business and
leisure markets throughout the country.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and
Associates is a global marketing information services company
operating in key business sectors including market research,
forecasting, performance improvement, training and customer
satisfaction. The firm's quality and satisfaction measurements are
based on responses from millions of consumers annually. For more
information on cell phone ratings, car reviews and ratings, car
insurance, health insurance and more, please visit JDPower.com. J.D.
Power and Associates is a business unit of The McGraw-Hill Companies.
About Hyatt Place
Hyatt Place, a new kind of Hyatt for today's relaxed lifestyle,
combines The Hyatt Touch(R) with stylish design, purposeful amenities
and forward-thinking technology. Catering to today's discerning
travelers, Hyatt Place currently offers more than 115 locations
nationwide and will offer 130 hotels by year-end 2008. Hyatt Place is
a brand of Global Hyatt Corporation. For Hyatt Place information or to
make a reservation, call 1-888-HYATT-HP (888-492-8847) or visit
www.HyattPlace.com.
About Global Hyatt Corporation
Global Hyatt Corporation, one of the world's premier hotel
companies with properties in 45 countries, provides authentic
hospitality to guests through a passionate commitment to personalized
service, cultural relevance, and the environment. Headquartered in
Chicago, the company's affiliates own, operate, manage and franchise
Hyatt-branded hotels and resorts under Park Hyatt(R), Andaz(TM), Grand
Hyatt(R), Hyatt Regency(R), Hyatt Resorts(TM), Hyatt(R), Hyatt
Place(R) and Hyatt Summerfield Suites(R) brands. Hyatt operates 368
hotels worldwide and currently has properties under development on
five continents. Global Hyatt Corporation is also the owner of Hyatt
Vacation Ownership, Inc., and operator of Hyatt Vacation Club(R). From
the U.S. and Canada, reservations for any Hyatt hotel worldwide may be
obtained by calling 1-800-233-1234 or visiting www.hyatt.com.
Hyatt Corporation
Amy Patti
(312) 780-5620
amy.patti@hyatt.com
Copyright Business Wire 2008
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