MidAmerican Energy Holdings Company Businesses Rank as Top Three Electric Utility...

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Tue Aug 5, 2008 4:20pm EDT

MidAmerican Energy Holdings Company Businesses Rank as Top Three Electric Utility Companies in the Nation for Industrial Customer Satisfaction

DES MOINES, Iowa--(Business Wire)--
MidAmerican Energy Holdings Company's U.S. electric companies
stand out among their peers for industrial customer satisfaction.

   Learning from each other's best practices has resulted in the
company's sister utilities - MidAmerican Energy, Pacific Power and
Rocky Mountain Power - being ranked No. 1, No. 2 and No. 3,
respectively, in the nation for industrial customer satisfaction,
according to TQS Research.

   TQS Research is an Atlanta-based independent research firm that
polls key commercial and industrial customers of electric utilities
for overall satisfaction. TQS measures the 60 largest U.S. electric
utilities' performance in critical areas such as energy efficiency,
account management, reliable power, price, handling customer contacts
and company image.

   "Providing excellent customer service is one of MidAmerican's key
business principles," said Bill Fehrman, president of MidAmerican
Energy Company. "We feel honored our customers are pleased with the
service we provide."

   MidAmerican Energy Company led the way with 91.5 percent of its
industrial customers surveyed indicating they were very satisfied.
Pacific Power earned a very satisfied rating from 90.7 percent of
industrial customers, and Rocky Mountain Power ranked No. 3 at 90.1
percent of industrial customers very satisfied.

   "We are extremely proud that our companies ranked as the top three
for overall satisfaction in the TQS survey," said Greg Abel, president
and chief executive officer of MidAmerican Energy Holdings Company.
"Our employees deserve the credit for the high satisfaction levels our
customers have expressed. I thank them for their commitment to
providing exceptional customer service."

   MidAmerican Energy Holdings Company, based in Des Moines, Iowa, is
a global provider of energy services. Through its energy-related
business platforms MidAmerican provides electric and natural gas
service to more than 6.9 million customers worldwide. These business
platforms are Pacific Power, Rocky Mountain Power and PacifiCorp
Energy, which comprise PacifiCorp; MidAmerican Energy Company; CE
Electric UK; Northern Natural Gas; Kern River Gas Transmission
Company; and CalEnergy. Information on MidAmerican is available on the
Internet at www.midamerican.com.

MidAmerican Energy Holdings Company
Ann Thelen, 515-281-2785
Director of Media Relations
athelen@midamerican.com

Copyright Business Wire 2008
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