CompuCom Systems Partners with Intel to Announce New Support Capabilities for Intel(R)...

CompuCom Systems Partners with Intel to Announce New Support Capabilities for Intel(R) vPro(TM) Technology

Company Adds Strategic Offering to Automate Workplace Management
Processes to Reduce Costs, Enhance Security and Lower Power
Consumption
DALLAS--(Business Wire)--
CompuCom Systems, Inc., a leading IT outsourcing company, today
announced that it has developed new support and activation
capabilities for Intel(R) vPro(TM) technology as part of an overall
workplace automation strategy. Used as part of CompuCom's Integrated
Infrastructure Management (IIM) solution, this new technology helps
reduce IT support costs, enhances security and lowers power
consumption.

Additionally, CompuCom recently announced that it completed the
acquisition of Getronics North American Operations. The increased
capabilities and geographic reach will enable CompuCom to provide
seamless, integrated services and solutions such as Intel vPro
technology to a more diverse range of companies. By supporting Intel
vPro technology, CompuCom clients will gain greater manageability,
visibility and enhanced productivity from their workplace environment.

In today's business environment, the task of deploying,
maintaining and updating PCs is not only challenging but increasingly
complex. When managing PCs, IT organizations spend significant
resources on important routine tasks, such as asset tracking,
maintenance and updates. Although IT organizations can automate many
of these management tasks by using the latest service management
software, they cannot currently manage or secure PCs if the power is
off, the operating system (OS) is down or if management agents are
missing.

First introduced in 2006, PCs with Intel vPro technology include
built-in, chip-based capabilities that allow CompuCom to remotely
manage, maintain and update PCs that have traditionally been
inaccessible from the IT management console. In 2007, Intel expanded
this technology to include notebooks with the introduction of Intel
Centrino(R) Pro processor technology that is built on the same
technology as Intel vPro technology.

The capabilities in these PCs and notebooks will allow CompuCom to
resolve more problems within the first call to the help desk, so that
many desk-side visits can be eliminated and service costs can be
reduced. With improved remote update capabilities, CompuCom clients
will also benefit from better PC stability and security. Users will
see less interruption of work, and businesses can reduce losses from
user downtime and security threats.

CompuCom will also be able to more effectively conduct asset
tracking and eliminate costly manual inventories. With full visibility
and remote management of PCs, critical updates and security patches
can achieve greater saturation in a shorter period of time. Many
traditional desk-side visits for both hardware and software problem
resolution can also be eliminated. This translates into reduced
service costs and shorter repair and remediation times.

"Intel vPro technology enables CompuCom to deliver security and
manageability benefits to their customers not otherwise possible,"
said Gregory Bryant, Intel Vice President, Business Client Group, and
General Manager, Digital Office Platform Division. "In particular, IT
administrators will now be able to access notebooks and desktop
computers that are completely unbootable, and bring them back to life,
often without dispatching a technician."

"At CompuCom, we continually look at and evaluate new technologies
that will bring added value to our clients," said John McKenna, Chief
Strategy and Services Officer at CompuCom. "Intel vPro technology is
an exciting new innovation and technology platform where hardware,
software and IT services can further collaborate to enable an array of
new remotely managed capabilities to increase productivity and reduce
the cost of infrastructure management."

CompuCom also today announced the availability of a new white
paper, entitled "Creating a Highly Optimized Workplace through
Automation." The paper discusses how to eliminate siloed management
processes, create greater IT alignment and leverage the latest
automation tools to simplify the IT infrastructure, lower support
costs and create a more productive workplace environment. The paper
also provides an in-depth understanding of the new Intel vPro
technology and how clients can benefit. The white paper is available
as a free download at:
http://www.compucom.com/company/whitepaper/register.aspx

About CompuCom Systems, Inc.

CompuCom is a leading IT outsourcing company that also provides
application development, procurement and management of hardware and
software. With more than 20 years of IT experience, CompuCom employs
more than 11,000 highly skilled associates who have earned more than
53,000 industry certifications company-wide. As experts in workplace
services, CompuCom's unique Integrated Infrastructure Management (IIM)
solution reduces costs, increases productivity and helps clients gain
maximum value from information. For more information, visit
www.CompuCom.com.

CompuCom Systems, Inc.
Stephanie Leonard, 972-856-3213
Stephanie.Leonard@CompuCom.com

Copyright Business Wire 2008