ACS Awarded Fourth Consecutive Contract to Process Child Support Payments in New...
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ACS Awarded Fourth Consecutive Contract to Process Child Support Payments in
New York State
DALLAS, Sept. 2 /PRNewswire-FirstCall/ -- Affiliated Computer Services,
Inc. (NYSE: ACS) today announced it has won a fourth consecutive contract with
the New York State Office of Temporary and Disability Assistance to manage and
operate the state's child support payment processing center. The five-year
contract is valued at $127 million and includes four six-month options.
ACS is the nation's leading processor of child support payments and has
served New York State for 16 years. Under the new contract, ACS will
continue providing a full range of customer care services including a call
center, and processing services including child support payment receipt,
disbursement, billing statements, employer reminders, notice processing, and
new hire processing. As a result, ACS is offering custodial parents an
efficient, streamlined system to access funds that is cost-effective for the
state.
"I am pleased to continue what has been a successful partnership with
ACS," said Scott Cade, deputy commissioner of the New York State Center for
Child Well-Being. "ACS has proven to be a leader in the field of child support
services and shown a keen understanding of our needs, particularly in the area
of electronic disbursement. This initiative adds a new dimension to our
ability to efficiently serve the children of New York State."
At the processing center in Albany, ACS manages more than 10 million child
support payment transactions yearly, totaling over $1.3 billion. In addition,
ACS handles an estimated 2 million calls to the call center and prints in
excess of 10 million notices.
"We are proud of what ACS has done to help the people of New York State,
including our implementation of one of the first vendor-run full-service call
centers for child support services," said Joe Doherty, executive vice
president and group president of ACS' Government Solutions Group. "Our model
of being an 'operational partner' works well with New York State. We deliver
a joint working environment comprised of quality leadership and devotion to
client-first service -- a model we are replicating across each of our
accounts."
ACS is the largest provider of managed services for state, county and
local governments, including more than 1,700 government entities. ACS is the
largest provider of BPO services in the government sector; each year
processing more than $7.5 billion in beneficiary payments through its
electronic payment cards or stored value card services, and supporting more
than 23 million Medicaid recipients by processing nearly 550 million claims.
ACS ranks first worldwide in transportation services to governments, including
processing 16 million parking tickets annually for cities including Los
Angeles and Boston.
About ACS
ACS, a global FORTUNE 500 company with 65,000 people supporting client
operations reaching more than 100 countries, provides business process
outsourcing and information technology solutions to world-class commercial and
government clients. The company's Class A common stock trades on the New York
Stock Exchange under the symbol "ACS." Learn more about ACS at
http://www.acs-inc.com.
The statements in this news release that do not directly relate to
historical facts constitute "forward-looking statements" within the meaning of
the Private Securities Litigation Reform Act of 1995. These statements are
subject to numerous risks and uncertainties, many of which are outside the
Company's control. As such, no assurance can be given that the actual events
and results will not be materially different than the anticipated results
described in the forward-looking statements. Factors could cause actual
results to differ materially from such forward-looking statements. For a
description of these factors, see the Company's prior filings with the
Securities and Exchange Commission, including our most recent filing. ACS
disclaims any intention or obligation to revise any forward-looking
statements, whether as a result of new information, future event, or
otherwise.
SOURCE Affiliated Computer Services, Inc.
investor relations, Jon Puckett, Vice President, Investor Relations,
+1-214-841-8281, jon.puckett@acs-inc.com, or media, Ken Ericson, Director,
Corporate Communications, +1-202-378-2692, ken.ericson@acs-inc.com, both of
Affiliated Computer Services, Inc.
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