Park West Gallery Introduces Enhanced Customer Satisfaction Guarantee

SOUTHFIELD, Mich., Sept. 2 /PRNewswire/ -- Park West Gallery(R), entering
its 40th year in business, today announced an enhanced customer satisfaction
guarantee. The Michigan-based international art dealer's "40-40-40" policy
guarantees the quality and authenticity or every work sold -- as the company
has done for 40 years -- and offers clients the options of returning a work of
art within 40 days of receipt for a refund of the purchase price, or
exchanging an item for another in the Park West Gallery collection for up to
40 months.
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"Since our founding in 1969, we've had the pleasure of introducing fine
art to more than 1.2 million people through our galleries and land and sea
auctions," said Albert Scaglione, Park West Gallery founder and chief
executive officer. "Customers have always been able to purchase art and
collectables with confidence at Park West Gallery, and our 40-40-40 customer
satisfaction guarantee further demonstrates our commitment to making the
ownership of fine art a lasting joy for our clients."
During September 2008, the new 40-40-40 policy will go into effect at Park
West Gallery land-based auctions, as well as auctions at sea on cruise lines
featuring Park West Gallery art, including Carnival Cruises, Disney Cruise
Line, Oceania Cruises, Regent Seven Seas Cruises, and Royal Caribbean Cruise
Line.
John Haffey, publisher of the art industry trade magazine Art World News,
has praised Park West Gallery's 40-40-40 policy as, "the most customer-
friendly guarantee in the auction world."
"Our mission when we started 40 years ago was to bring the experience of
researching, collecting and living with fine art to people who did not live in
close proximity to the outstanding galleries, dealerships and auction houses
of major markets like New York and Los Angeles," said Scaglione. "I believe we
have fulfilled that promise for so many years because of our expertise,
passion for art and deep respect for our clients. The 40-40-40 guarantee
builds on that tradition."
The Park West Gallery collection includes works by many of the most
celebrated artists in history, as well as dozens of talented living artists
from all over the world. "More than 90 percent of the works we sell are by
artists our customers can directly interact with in our galleries and auction
venues," said Scaglione. "Acquiring beautiful objects for your home created by
talented people you actually meet and learn from is especially rewarding. We
have thousands of clients who have told us theses experiences are among the
most enjoyable of their lives. That's the greatest compliment we can receive."
At Park West Gallery works by such renowned living artists as Peter Max,
Romero Britto, Itzachak Tarkay, Thomas Kincade, Alfred Gockel, Csaba Markus,
Yaacov Agam, Marcus Glenn, and Dominic Pangborn are offered along side works
by Picasso, Chagall, Dali, Rembrandt and Renoir and other great masters.
Under Park West Gallery's 40-40-40 policy, clients can obtain a refund
within 40 days after receipt of the art work. The refund will cover the full
purchase price, less the buyer's premium up to a maximum of $1,000 per piece,
and less any shipping costs if applicable. Clients can exchange any work
purchased for any other work in the Park West Gallery collection of the same
or greater price up to 40 months after the date of the invoice. Customers
wishing to exchange items will be credited with the amount paid for the work
purchased, including buyer's premium and excluding shipping and handling, with
the only charges being shipping and handling and any price difference when the
exchange is for a work of greater price. Exchanges must be made directly with
Park West Gallery by phoning 1-877-440-0630 and are not allowed at auction.
And Park West Gallery, as it has for 40 years, stands behind every work of art
in its collection, guaranteeing its authenticity and quality.
The new customer satisfaction guarantee will be posted prominently at all
Park West Gallery auctions and is presented on the company's website at
http://www.parkwestgallery.com.
Selling approximately 300,000 works of art each year, Park West Gallery is
one of the world's largest art dealers. The company conducts auctions across
the United States, Canada and other locations worldwide, as well as at sea on
85 cruise ships around the world. The Park West Gallery collection includes
oil and acrylic paintings, watercolors and drawings, hand-signed limited
edition etchings, lithographs, serigraphs, and hand embellished graphic works,
as well as animation art and selected sports memorabilia. The company's
research and catalog departments are among the most respected in the world. In
addition to Park West's Gallery's 63,000 square foot headquarters gallery in
Southfield, Michigan, the company operates a gallery, framing and distribution
center in its 181,000 square foot facility in Miami Lakes, Florida.
SOURCE Park West Gallery

Christopher Tennyson, +1-212-453-2224, Christopher.Tennyson@fleishman.com, for
Park West Gallery