Detectent Launches New Accurate Billing Solution

ESCONDIDO, Calif.--(Business Wire)--
Detectent, Inc. pioneered the concept of Customer Intelligence
Solutions for utility business decision support with its initial focus
on the identification of energy theft. Building upon the successes of
its initial application, Detectent, is pleased to announce the launch
of their Accurate Billing Solution, which applies advanced Customer
Intelligence for the identification of factors affecting billing
accuracy such as under-registering meters, non-registering meters, and
billing errors.

Detectent's Accurate Billing Solution is the second in an evolving
suite of solutions based on their advanced customer intelligence
analytics. Leveraging Detectent's vast enhanced customer information
data warehouse, the Accurate Billing Solution delivers new analytical
techniques that take advantage of the utility's customer, meter and
consumption data. Utilities with both manual and automated meter
reading systems can benefit from the Accurate Billing Solution, and
interval data available with AMI makes these new tools even more
effective.

President and founder of Detectent, Michael Madrazo understands
that accurate billing is a cornerstone of achieving high levels of
customer satisfaction and maximum revenue for utility companies.
"Maintaining high levels of customer satisfaction while attempting to
recover unbilled revenue creates a delicate balancing act," says
Madrazo. "With Detectent's Accurate Billing Solution, our clients are
able to identify situations of inaccurate billing quickly, ensuring a
timely correction to the problem and full collection of revenue
without sacrificing customer satisfaction."

With Detectent's new Accurate Billing Solution, their utility
clients are guarded against much more than theft. Already the proven
leader in energy theft prevention for utilities, Detectent looks
forward to utilizing their Customer Intelligence Solutions to help
their clients resolve issues of billing inaccuracy quickly, recover
maximum revenue and maintain high levels of customer satisfaction.

About Detectent Inc: Detectent is the leading provider of Customer
Intelligence Solutions that help North American utilities leverage
customer information to drive higher customer satisfaction, greater
revenue and more effective customer programs. All of Detectent's
solutions are scalable to any size of utility and applicable to both
residential and commercial services.

Delivering Customer Intelligence: www.detectent.com

Detectent, Inc.
Wayne Willis, Vice President Sales and Marketing
760-233-4030, ext. 150
wwillis@detectent.com

Copyright Business Wire 2008