First Insurance Company of Hawaii Partners with Identity Theft 911(R)

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Thu Oct 16, 2008 9:00am EDT

Identity Theft Protection and Resolution Services will Deter,
Detect and Defend against Growing Crime
HONOLULU--(Business Wire)--
First Insurance Company of Hawaii announced today that select
personal and commercial line policyholders will receive free
enrollment into a comprehensive identity theft management program in
partnership with Identity Theft 911(R), America's leading provider of
identity theft education and resolution services.

   All First Insurance 1st Choice Businessowners - a single,
comprehensive insurance policy designed for small-business owners that
covers most property and liability risks - policyholders will
automatically be enrolled in the "Total 911" program that includes
pro-active measures to help reduce the risk of exposure to a data
breach. Employees of the business and their immediate household
members will also receive the "Life Stages" identity management
services.

   "With identity theft on the rise, we wanted to provide our
customers with the security of knowing that their businesses are
protected," said Calvin Hiraoka, Senior Vice President and Chief
Underwriting Officer at First Insurance Company of Hawaii.

   First Insurance policyholders with a First Select Portfolio
package policy, which combines homeowners, personal auto, and umbrella
(optional), or a homeowner policy will have access to the "Life
Stages" identity management program, which provides professional fraud
specialists should the policyholder fall victim to identity theft.
Also included in the program are a wealth of education and proactive
services.

   "Hawaii is currently ranked 39th in the nation for identity
theft," said Adam Levin, Chairman of Identity Theft 911. "We are
honored to be working with First Insurance Company of Hawaii on
battling this crime by making their customers' safety and protection a
priority."

   Life Stages Identity Management Program Provides Vast Protection

   All above-mentioned parties can take advantage of the following
services:

   Child Risk Identity Assistance - For parents and guardians of
minor children at a heightened risk: Advocate-assisted proactive
credit file suppression helps prevent against the misuse of a minor's
personal information - a growing crime that often goes undetected for
decades. Includes on-demand access to a fraud specialist.

   Military Identity Assistance - For active duty military personnel,
especially when stationed abroad: Advocate-assisted proactive military
fraud alerts lasting 12 months are placed on the service member's
credit file to reduce the risk of identity theft. Includes on-demand
access to an experienced fraud specialist who can also assist their
spouse.

   Identity Relocation Assistance - For policyholders who move: A
fraud specialist is assigned to help safeguard financial, credit, and
identity data during a move. The specialist helps ensure uninterrupted
access to financial institutions and accounts, as well as with any
needed documentation.

   Proactive Fraud Alerts - For policyholders looking to prevent the
fraudulent creation of new credit accounts: A fraud specialist places
a fraud alert on the files maintained by the three major credit
bureaus. The alert notifies the potential credit grantor to check with
the policyholder before extending new credit and allows policyholders
opt-out of most marketing lists.

   As a part of Identity Theft 911's resolution service, covered
parties will also receive the following Identity Management Program
services at no additional cost:

   Estate Identity Assistance - For surviving spouses: A fraud
specialist is assigned to help safeguard the identity of a departed
spouse from potential misuse by identity thieves. Includes minimizing
potential risks to the surviving spouse's own identity in the case of
joint credit files and financial documents.

   Disaster Recovery Assistance - For victims of home fire, flood,
hurricane, or earthquake: A fraud specialist is assigned to help
quickly recapture destroyed documentation needed to rebuild their
lives. The specialist helps ensure uninterrupted access to financial
institutions and accounts.

   Medical Identity Assistance - For victims of medical identity
theft: A fraud specialist is assigned to help undo the damage from
fraudulently filed insurance claims and/or bogus medical services to
the extent possible.

   Total 911 Helps Businesses Mitigate and Respond to Security
Breaches

   Commercial line policyholders will receive professional crisis
resolution for those affected by a data breach as well as personal
identity management for employees that includes:

   Unlimited employee access to fraud experts to help them deal with
any identity related crisis

   Developing and implementing a customized incident response plan to
protect customers and employees

   Assessing the severity of a data breach and providing expert
advice on how to immediately respond

   Assistance with regulatory and consumer notification requirements

   Access to a team of experienced fraud experts who help with
proactive consumer education to protect against identity theft

   Identity restoration case management and other personal services
for breach notification recipients that become identity theft victims
as a result of the data breach

   "We are pleased to announce First Insurance is now the first and
only insurance company in Hawaii to include free Data Security Breach
and Identity Theft Services on all 1st Choice business owner
policies," added Hiraoka.

   Identity theft continues to be a growing problem in the United
States. The Federal Trade Commission received over 800,000 consumer
fraud and identity theft complaints in 2007. Consumers also reported
losses from fraud of more than $1.2 billion. The state of Hawaii
itself is ranked 10th in the country in fraud complaints per capita in
2007 with 196.4 complaints per 100,000 people.

   In addition to these services, all policyholders have access to
Identity Theft 911's proactive educational material, including daily
Threat Alerts, investigative articles, monthly newsletters, white
papers and more, through a dedicated website:
http://www.ficoh-idtheft.com/home.

   About First Insurance Company of Hawaii

   First Insurance Company of Hawaii, Ltd. is the oldest and largest
property and casualty insurer domiciled in Hawaii, with assets
totaling more than $594 million and liabilities of $399 million, as of
June 30, 2008. First Insurance offers a broad array of personal,
commercial, and specialty insurance lines. Nearly a century old, First
Insurance enjoys an "A" (Excellent) rating from A.M. Best Co., whose
ratings are widely recognized as a benchmark of an insurer's financial
strength. Proud of its broadly experienced, service-oriented staff,
First Insurance employs more than 300 insurance professionals and
distributes its products through 29 independent general agencies. It
has claims personnel on Oahu, Kauai, and Maui, as well as in Hilo and
Kona on the Island of Hawaii. First Insurance is jointly owned by CNA
Financial Corporation and Tokio Marine & Nichido Fire Insurance
Company Ltd.

   About Identity Theft 911(R)

   Identity Theft 911(R) is an industry leader in Identity
Management, providing innovative, enterprise-level fraud solutions and
consumer education to Fortune 500 companies, many of America's largest
insurance companies and corporate benefit providers, and a wide
spectrum of financial institutions, colleges, and universities. More
than 12 million households are enrolled in Identity Theft 911's
comprehensive identity management programs. For more information, call
480-355-8500 or visit www.identitytheft911.com.

   Keyword Tags:

   data breach, identity theft, insurance

Padilla Speer Beardsley
John Scally, 212-752-8338
jscally@psbpr.com

Copyright Business Wire 2008
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