Keynote(R) Survey Reveals Web Performance is Key Concern as Cloud Computing and SaaS...

Keynote(R) Survey Reveals Web Performance is Key Concern as Cloud Computing and SaaS Adoption Rises

-- AJAX World Survey Finds Increasing Adoption of SaaS and Cloud
Computing

-- Only Half of the Companies Have Testing and Monitoring
Solution in Place to Resolve Web Performance Issues - Budget,
Lack of Resources Cited as Primary Reasons
SAN MATEO, Calif.--(Business Wire)--
Keynote Systems (Nasdaq:KEYN), the global leader in on-demand
mobile and Internet test & measurement solutions for continuously
improving the online experience, today announced the results of a
survey the company conducted at this week's AJAX World Conference.
Keynote's study, which polled 600 conference attendees, found that 48
percent of the respondents have already deployed, or plan to deploy
applications or services via Cloud Computing or SaaS in the next six
months. This finding not only reflects the heightened interest in SaaS
and leveraging the Cloud Computing implementation model, but that
companies are also planning to use more cost-effective application
delivery models with the tight economy.

Performance ranked as a top concern for the study participants in
providing a positive Web experience. Other important factors cited
were fast access to content and applications, and security of
applications. Only half of the survey respondents have a testing and
monitoring solution in place to help ensure a positive user
experience. Budget constraints and a lack of internal resources to
manage a performance monitoring solution were given as reasons why
companies do not have a solution in place.

"The results of our AJAX World survey reflect the market need for
an Internet test and measurement solution to monitor complex Web
applications delivered via SaaS and on cloud platforms," said Vik
Chaudhary, vice president of product management and corporate
development at Keynote. "Keynote with its infrastructure of more than
240 test and measurement locations worldwide is well positioned to
lead this market, so companies that need to test their applications
don't need to build that infrastructure themselves."

This week, Keynote announced it will open its cloud infrastructure
offering any Web team concerned with their end users' experience free
access to KITE (Keynote Internet Testing Environment), the company's
product for testing and analyzing the performance of Web applications
across the Internet cloud. KITE offers both instant testing from the
desktop and from a pre-selected group of geographic locations in North
America, Europe and Asia. KITE enables Web Developers, Quality
Assurance and Web Operations Professionals to keep up with rapid
development cycles, offering real-time performance testing and
analysis of complex Web 2.0 applications for immediate performance
feedback.

KITE Links:

KITE is now available for free download at http://kite.keynote.com

See what real users are saying about KITE at
http://kite.keynote.com/video/keynote-kite/keynote-kite.html.

Read Keynote's latest insights on Web Performance on Keynote's new
SYS-CON Media blog at http://blogs.keynote.com/syscon/

About Keynote

Keynote Systems (Nasdaq "KEYN") is the global leader in on-demand
test & measurement solutions for continuously improving the online
experience. As an independent and trusted third-party, Keynote
provides IT and marketing executives with an unbiased view into their
Internet services from around the world. For over a decade, Keynote
has been providing measurement data and testing capabilities that
allow companies to understand and improve their customers' online and
mobile experience. Keynote has four test and measurement businesses:
Web performance, mobile quality, streaming & VoIP, and customer
experience/UX. In addition, Keynote's industry analysis group called
Keynote Competitive Research publishes proprietary studies measuring
customer experience and service levels across a wide range of
industries.

Known as The Mobile and Internet Performance Authority(TM),
Keynote has a market-leading infrastructure of 2,500 measurement
computers and mobile devices in over 240 locations around the world.
Keynote also maintains one of the most representative panels of online
users consisting of 160,000 consumers. Keynote's on-demand,
hassle-free infrastructure allows businesses to access services they
need, when they need them to pinpoint and fix mobile quality and
Internet problems before they impact customers.

Keynote helps over 2,800 corporate customers become "the best of
the best" by helping them improve online business performance and
mobile communications quality. Keynote's customers represent top
Internet and mobile companies including American Express, BP,
Caterpillar, Dell, Disney, eBay, E*TRADE, Expedia, Microsoft,
SonyEricsson, Sprint, T-Mobile, Verizon and Vodafone.

Keynote Systems, Inc. is headquartered in San Mateo, California
and can be reached at www.keynote.com or by phone in the U.S. at (650)
403-2400.

Keynote, The Internet Performance Authority, Perspective and
WebEffective are registered trademarks and The Mobile and Internet
Performance Authority and True Experience are trademarks of Keynote
Systems, Inc. Other trademarks are the property of their respective
owners. (C) 2007 Keynote Systems, Inc.

Citigate Cunningham
Leslie Johnson, 415-618-8740
ljohnson@citigatecunningham.com
or
Keynote Systems, Inc.
Dan Berkowitz, 650-403-3305
dberkowitz@keynote.com

Copyright Business Wire 2008