ActiveHealth Management and American Well Join Forces to Bring Best-Practice Medicine...

ActiveHealth Management and American Well Join Forces to Bring Best-Practice
Medicine into Online Care

ActiveHealth's CareEngine(R) to send patient-specific clinical alerts to
physicians while they are providing Online Care consultations on the American
Well System

SAN FRANCISCO, Oct. 23 /PRNewswire/ -- Today at the Health 2.0 conference,
American Well(TM) and ActiveHealth Management (ActiveHealth(R)) announced a
strategic collaboration to offer an innovative real-time technology that
combines ActiveHealth's CareEngine(R) analytics, with American Well's Online
Care System. When CareEngine identifies a medical issue (or gap in care) for a
patient, the physician will receive an alert when they are actively consulting
with the patient in an Online Care session. The physician can consider such
information as well as the corresponding literature reference while offering
guidance to the patient or suggesting a course of treatment. Like a real-time
teleprompter, the patient-specific alerts are visually embedded as an integral
(optional) resource in the physician's Online Care console.

"This collaboration will put meaningful insights in front of physicians
exactly when they can be of the greatest benefit for their patients -- during
the actual care encounter," said Ido Schoenberg, MD, chief executive officer
of American Well. "These clinical insights, in conjunction with the patient
medical history and the live visual interaction, provide a broader foundation
for physicians to deliver meaningful informed guidance to patients."

The CareEngine System is ActiveHealth's patented clinical decision support
technology. The CareEngine compares patient health data to medical best
practices that are based on the latest findings in evidence-based literature.
It then issues alerts when opportunities for better care or potential medical
errors are identified. American Well's Online Care enables live communication
between physicians and patients. By leveraging CareEngine, physicians
providing Online Care are made aware of individualized, specific opportunities
to enhance or improve care -- for example, stopping a potentially harmful
medication mix or adding a necessary evaluation to their patient's treatment
plan.

In addition, patients who receive a CareEngine alert through their health plan
portal, PHR or other online platform will have the opportunity to address the
issue immediately by connecting to an Online Care session with an appropriate
physician. Relevant information (e.g. diagnosis, treatment work-up) obtained
during Online Care will be fed back to the CareEngine for analysis and may
result in the generation of additional alerts.

"The CareEngine has been proven effective at improving the quality of care by
communicating specific, evidence-based information to physicians and their
patients. This collaboration between ActiveHealth and American Well is
significant since now, for the first time, real-time clinical decision support
alerts will be available when both the physician and the member are fully
engaged in an online consultation. This increases the likelihood that a gap in
care or medical error will be resolved," said Lonny Reisman, MD, chief
executive officer of ActiveHealth Management.

The technology is expected to be commercially available to U.S. health plan
clients of American Well and ActiveHealth Management in 2009.

About ActiveHealth Management
ActiveHealth Management is a leading provider of health management services,
including disease management, clinical decision support and personal health
records. The company's solutions, all based on its patented CareEngine(R)
System, help individuals receive quality care and help organizations like
health plans, employers and government payors reduce medical costs. More than
18 million people nationwide benefit from ActiveHealth programs. Founded in
1998 and headquartered in New York City, ActiveHealth is an independent
subsidiary of Aetna (NYSE: AET). For more information, please visit
http://www.activehealth.net.

About American Well
American Well has created a new healthcare marketplace where consumers and
physicians can come together online to acquire and provide convenient and
immediate healthcare services. Using the latest technologies in Web
communications and digital telephony, American Well extends traditional
healthcare services to the home setting. American Well is committed to
supporting health plans in meeting consumer and employer demand for
affordable, efficient and immediate access to quality care. For more
information, please visit www.americanwell.com.

Trademarks are properties of their respective owners.

Media Contact:

Julie Goldman or Dave McKee
Schwartz Communications
781-684-0770
americanwell@schwartz-pr.com

SOURCE American Well

Julie Goldman or Dave McKee, both of Schwartz Communications, +1-781-684-0770,
americanwell@schwartz-pr.com, for American Well