Atlanta Area Technical Support Professionals Achieve HDI(R) Certification

Additional Atlanta Training Dates Announced for 2008

COLORADO SPRINGS, Colo., Oct. 23 /PRNewswire/ -- Think Services' HDI(R)
(http://www.thinkhdi.com), the world's largest membership association for
technical support professionals and the industry's premier certification body,
announced that the following Atlanta area professionals recently passed HDI
Certification.
Tiffany Barnes of Carters, Inc., Griffen, GA
Beverly Clark of Coca-Cola Enterprises, Atlanta, GA
Lionel Clark of Emory Healthcare, Atlanta, GA
David Duda of The William Carter Company, Griffin, GA
Stacy A. Fremin of the Federal Reserve Bank, Atlanta, GA
David Kilby of Carters, Inc., Griffen, GA
Mark Lemoine of Huron Consulting Group, Atlanta, GA
Stephen Slusher of APG Genuine Parts Company, Atlanta, GA
Garrett Tashekka of Piedmont Healthcare, Atlanta, GA
Matthew Travers of Alston & Bird, Atlanta, GA

The competencies required for HDI Certification are identified and
approved by the HDI International Certification Standards Committee. HDI
Certification validates the technical support professional's knowledge and
level of expertise in areas such as support center leadership, processes,
policies, and employee and customer satisfaction.
HDI will conduct additional certification training courses for all skill
and experience levels December 8-12, 2008. Visit
www.thinkhdi.com/certification for course details.
About HDI:
HDI (www.thinkhdi.com) is the world's largest IT service and support
membership association and the industry's premier training and certification
body. Guided by an international panel of industry experts and practitioners,
HDI is the leading resource for help desk/support center emerging trends and
best practices. HDI provides members with a vast repository of resources,
networking opportunities and the largest industry event - the HDI Annual
Conference and Expo. Headquartered in Colorado Springs, Colo., USA, HDI offers
training in multiple languages and countries.
About Think Services:
Think Services connects specialized communities worldwide using innovative
media, educational events, consulting, training and certification. Providing
comprehensive opportunities for people to learn from, network with, and
inspire each other, Think Services builds strong brands and works within
communities to foster a unique affinity with its products and services. The
division's flagship products include the Game Developers Conference, the Webby
Award-winning Gamasutra.com, Game Developer magazine, the International
Customer Management Institute, HDI, and Dr. Dobb's Journal. Think Services is
a subsidiary of United Business Media, a global provider of news distribution
and specialist information services with a market capitalization of more than
$2.5 billion. To learn more, visit www.think-services.com.
About United Business Media Limited (www.unitedbusinessmedia.com)
United Business Media Limited (UBM) is a global media and marketing
services company that informs markets and brings the world's buyers and
sellers together at events, online, in print, and with the information they
need to do business successfully. UBM serves professional and commercial
communities, from IT professionals to doctors, from journalists to jewelry
dealers, from farmers to pharmacists around the world. UBM employs more than
6,500 people in more than 30 countries. UBM's businesses operating in the US
include CMPMedica, Commonwealth Business Media, Everything Channel, PR
Newswire, RISI, TechInsights, TechWeb and Think Services. UBM is listed on the
London Stock Exchange (UBM.L) and has a market capitalization of $2.5 billion.
For More Information Contact:
Allison Wroe, HDI Marketing Director
(719) 785-5355
awroe@thinkhdi.com

SOURCE HDI

Allison Wroe, HDI Marketing Director, +1-719-785-5355, awroe@thinkhdi.com